I am a self-motivated, enthusiastic and reliable individual seeking to develop my technical skills further. I have a proven track record (over 10+ years) of providing exceptional levels of customer service, exceeding sales targets in a retail environment, solving customer queries and/or complaints and building strong relationships with customers. I excel at turning ideas into branded designs and high-quality customer experiences. My experience ranges from clothing design and branding to graphic design and front-end marketing, and I am comfortable coordinating suppliers, organising photoshoots, updating websites, and delivering projects on schedule.

Dennis Conteh

I am a self-motivated, enthusiastic and reliable individual seeking to develop my technical skills further. I have a proven track record (over 10+ years) of providing exceptional levels of customer service, exceeding sales targets in a retail environment, solving customer queries and/or complaints and building strong relationships with customers. I excel at turning ideas into branded designs and high-quality customer experiences. My experience ranges from clothing design and branding to graphic design and front-end marketing, and I am comfortable coordinating suppliers, organising photoshoots, updating websites, and delivering projects on schedule.

Available to hire

I am a self-motivated, enthusiastic and reliable individual seeking to develop my technical skills further. I have a proven track record (over 10+ years) of providing exceptional levels of customer service, exceeding sales targets in a retail environment, solving customer queries and/or complaints and building strong relationships with customers.
I excel at turning ideas into branded designs and high-quality customer experiences. My experience ranges from clothing design and branding to graphic design and front-end marketing, and I am comfortable coordinating suppliers, organising photoshoots, updating websites, and delivering projects on schedule.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Work Experience

Work Experience at British Airways
January 1, 2012 - December 31, 2012
Involved the use of computer programs and problem solving; faced challenging situations dealing with difficult customers; handed out flyers to invite people to events; developed communication skills.
Volunteer at Fundraising for Children in South Africa
January 1, 2013 - December 31, 2013
Worked within a team; raised awareness of poverty through presentations; organised the sale of homemade food for fundraising; developed communication and time management skills; training to ensure full qualification.
Customer Assistant at Marks & Spencer’s
November 1, 2015 - June 1, 2016
Served customers at tills; assisted in fitting rooms; refolded clothes and managed overstock; rearranged shop floor and repackaged items; built genuine relationships with customers; addressed customer complaints at the service desk.
Company Director at GMP (Graft Maintain Prosper)
March 1, 2018 - Present
Designing clothing; representing brand at networking events; marketing and promoting the brand; arranging meetings with suppliers; organising photoshoots; keeping website up to date; ensuring high customer service levels.
Company Director at DCDESIGNSINC
January 1, 2019 - Present
Marketing and promoting brand; designing; consulting with new clients to determine design needs; ensuring customer service; practising creating websites and logos; familiarising with software such as Photoshop and Illustrator.
Delivery Driver at HIVED
September 1, 2022 - September 1, 2023
Delivering parcels under timed conditions; meeting daily/weekly targets; ensuring car is charged for next driver; handling customer queries/complaints; contacting support team for issues.
Customer Assistant at Waitrose
December 1, 2023 - September 1, 2024
Baking; assisting customers on shop floor; date code checks; completing customer orders via UberEats or Deliveroo apps; dealing with customer complaints/queries; ensuring shop floor is neat and tidy; carrying out promo changes; started training to become Duty Manager.
Customer Assistant at Jones Bootmaker Store
December 1, 2024 - June 1, 2025
Maintaining high levels of standards on the shop floor; dealing with customer queries/complaints; processing orders; stockroom management and stock replenishment; taking payments at the tills; achieving personal sale KPI; carrying out promotional changes and labelling.

Education

GCSEs at Westminster City School
September 1, 2009 - June 1, 2014
AS Level & A2 Level at St Francis Xavier Sixth Form College
September 1, 2014 - June 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Professional Services, Software & Internet, Education