Available to hire
I am a self-motivated, enthusiastic and reliable individual seeking to develop my technical skills further. I have a proven track record (over 10+ years) of providing exceptional levels of customer service, exceeding sales targets in a retail environment, solving customer queries and/or complaints and building strong relationships with customers.
I excel at turning ideas into branded designs and high-quality customer experiences. My experience ranges from clothing design and branding to graphic design and front-end marketing, and I am comfortable coordinating suppliers, organising photoshoots, updating websites, and delivering projects on schedule.
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Work Experience
Work Experience at British Airways
January 1, 2012 - December 31, 2012Involved the use of computer programs and problem solving; faced challenging situations dealing with difficult customers; handed out flyers to invite people to events; developed communication skills.
Volunteer at Fundraising for Children in South Africa
January 1, 2013 - December 31, 2013Worked within a team; raised awareness of poverty through presentations; organised the sale of homemade food for fundraising; developed communication and time management skills; training to ensure full qualification.
Customer Assistant at Marks & Spencer’s
November 1, 2015 - June 1, 2016Served customers at tills; assisted in fitting rooms; refolded clothes and managed overstock; rearranged shop floor and repackaged items; built genuine relationships with customers; addressed customer complaints at the service desk.
Company Director at GMP (Graft Maintain Prosper)
March 1, 2018 - PresentDesigning clothing; representing brand at networking events; marketing and promoting the brand; arranging meetings with suppliers; organising photoshoots; keeping website up to date; ensuring high customer service levels.
Company Director at DCDESIGNSINC
January 1, 2019 - PresentMarketing and promoting brand; designing; consulting with new clients to determine design needs; ensuring customer service; practising creating websites and logos; familiarising with software such as Photoshop and Illustrator.
Delivery Driver at HIVED
September 1, 2022 - September 1, 2023Delivering parcels under timed conditions; meeting daily/weekly targets; ensuring car is charged for next driver; handling customer queries/complaints; contacting support team for issues.
Customer Assistant at Waitrose
December 1, 2023 - September 1, 2024Baking; assisting customers on shop floor; date code checks; completing customer orders via UberEats or Deliveroo apps; dealing with customer complaints/queries; ensuring shop floor is neat and tidy; carrying out promo changes; started training to become Duty Manager.
Customer Assistant at Jones Bootmaker Store
December 1, 2024 - June 1, 2025Maintaining high levels of standards on the shop floor; dealing with customer queries/complaints; processing orders; stockroom management and stock replenishment; taking payments at the tills; achieving personal sale KPI; carrying out promotional changes and labelling.
Education
GCSEs at Westminster City School
September 1, 2009 - June 1, 2014AS Level & A2 Level at St Francis Xavier Sixth Form College
September 1, 2014 - June 1, 2016Qualifications
Industry Experience
Retail, Media & Entertainment, Professional Services, Software & Internet, Education
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Logo Designer
We have the best logo designer experts on Twine. Hire a logo designer in London today.