Enderson De Oliveira

Sr. Technical Learning Experience Designer – Global Enablement at Amazon Web Services

Designed and developed global enablement for technical skills improvement and sales across industry verticals. Created enablement programs focused on cloud technologies including Security, Machine Learning, and Generative AI. Partnered with Product, Delivery, and Curriculum teams to deliver initiatives aligned to GTM priorities, accelerating adoption. Owned the enablement content program for field and technical instructors, achieving a CSAT of 4.8/5 annually and boosting field readiness. Used feedback data to refine training programs and content. Implemented content development processes and LMS governance, leveraging AI-driven tools for content development. Facilitated scoping and design meetings with multiple teams to identify gaps in learning and address challenges faced by global field employees.

Instructional Designer/Curriculum Developer Lead at Amazon Web Services

Drove product strategy and owned a training roadmap for the cloud security domain. Built strategic cross-functional relationships to develop content and enablement. Worked with management to define curriculum development processes and mentoring. Developed training in formats including video, instructor-led training, and self-paced learning. Facilitated requirements gathering meetings with curriculum stakeholders to build a learning plan for Government customers in the AWS Cloud.

Training Program Manager at Camp Systems, NH

Designed and implemented onboarding training programs for employees, decreasing onboarding time by 50%. Applied instructional design principles to build learning experiences for customers. Managed and supported an internal Learning Management System (LMS) for onboarding. Created software demos and video tutorials for employees and customers.