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I am a results-driven client relationship professional with extensive experience in the automotive and marketing services industries, focusing on building and nurturing long-term partnerships with retailers and clients. I excel at proactive engagement, personalized communication, and delivering tailored solutions informed by market insights and industry trends to drive client satisfaction and sales performance. As a responsive liaison between clients and cross-functional teams, I resolve issues autonomously, coordinate seamless strategies, and exceed expectations through versatile problem-solving. I bring a consultative coaching approach, educating clients on platform tools and marketplace policies for optimal utilization and compliance, while providing strategic recommendations to enhance sales efficiency.…I am a results-driven client relationship professional with extensive experience in the automotive and marketing services industries, focusing on building and nurturing long-term partnerships with retailers and clients. I excel at proactive engagement, personalized communication, and delivering tailored solutions informed by market insights and industry trends to drive client satisfaction and sales performance. As a responsive liaison between clients and cross-functional teams, I resolve issues autonomously, coordinate seamless strategies, and exceed expectations through versatile problem-solving. I bring a consultative coaching approach, educating clients on platform tools and marketplace policies for optimal utilization and compliance, while providing strategic recommendations to enhance sales efficiency.

Derek J. Atkin

Web Designer, Project Manager, Content Designer, +7

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I am a results-driven client relationship professional with extensive experience in the automotive and marketing services industries, focusing on building and nurturing long-term partnerships with retailers and clients. I excel at proactive engagement, personalized communication, and delivering tailored solutions informed by market insights and industry trends to drive client satisfaction and sales performance. As a responsive liaison between clients and cross-functional teams, I resolve issues autonomously, coordinate seamless strategies, and exceed expectations through versatile problem-solving. I bring a consultative coaching approach, educating clients on platform tools and marketplace policies for optimal utilization and compliance, while providing strategic recommendations to enhance sales efficiency.…I am a results-driven client relationship professional with extensive experience in the automotive and marketing services industries, focusing on building and nurturing long-term partnerships with retailers and clients. I excel at proactive engagement, personalized communication, and delivering tailored solutions informed by market insights and industry trends to drive client satisfaction and sales performance. As a responsive liaison between clients and cross-functional teams, I resolve issues autonomously, coordinate seamless strategies, and exceed expectations through versatile problem-solving. I bring a consultative coaching approach, educating clients on platform tools and marketplace policies for optimal utilization and compliance, while providing strategic recommendations to enhance sales efficiency.

Available to hire

I am a results-driven client relationship professional with extensive experience in the automotive and marketing services industries, focusing on building and nurturing long-term partnerships with retailers and clients. I excel at proactive engagement, personalized communication, and delivering tailored solutions informed by market insights and industry trends to drive client satisfaction and sales performance.

As a responsive liaison between clients and cross-functional teams, I resolve issues autonomously, coordinate seamless strategies, and exceed expectations through versatile problem-solving. I bring a consultative coaching approach, educating clients on platform tools and marketplace policies for optimal utilization and compliance, while providing strategic recommendations to enhance sales efficiency.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Beginner

Language

English

Fluent

Work Experience

Account Manager (Digital) – Infiniti Global, Nissan North America Pacific Region at Critical Mass

January 1, 2010 - January 1, 2011

Led cross-functional teams in support of global marketing content management systems for automotive regions; provided technical insights on digital initiatives to enhance vehicle shopping experience and developed new vehicle content with marketing partners; oversaw education and training for new Infiniti markets on the CMS platform.

Senior Project Manager – General Motors Corporate Retail at McCann Worldgroup

January 1, 2008 - January 1, 2010

Program managed development, deployment, and testing of online advertising campaigns and digital initiatives for GM's corporate retail program; led strategic planning for integrated online campaigns using data analytics to drive decisions; coordinated with internal teams and suppliers to resolve client concerns from inception to completion.

Delivery Services Lead at Wunderman/Team Detroit /GTB – Ford Lincoln-Mercury brands

January 1, 2006 - January 1, 2008

Program managed Ford web properties and Build/Price applications, serving as technical liaison for eBusiness tool enhancements; supported new vehicle model launches and promotional events.

Project Manager – IT Infrastructure at DaimlerChrysler Information Technology Management (ITM)

January 1, 2005 - January 1, 2006

Managed company-wide IT infrastructure transitions, supervising deployment teams and coordinating program overviews for stakeholders.

Digital Marketing Lead at All European Auto Parts

January 1, 2005 - January 1, 2008

Managed, developed, and hosted eCommerce website for automotive parts catalog, focusing on user-friendly interfaces, feature testing, and growth of customer usage through analytics-driven reports.

Assistant Service Manager & Technician at Nikolas Motorsports BMW Service

January 1, 2003 - January 1, 2005

Supported daily service/parts sales operations, wrote estimates, prepared invoices, and managed parts inventory; performed vehicle inspections and repairs; managed the shop website.

Marketing/Service Manager at Dynamic Corvettes

January 1, 2002 - January 1, 2003

Assisted in developing an online store and marketing materials to grow customer base and sales; managed vehicle repair and restoration focusing on customer satisfaction.

Project Manager – General Motors Vehicle Sales/Service at Zentropy Partners

January 1, 2001 - January 1, 2002

Managed interactive marketing programs and GM BuyPower car shopping website elements; developed digital solutions for online vehicle shopping and generated usage reports for stakeholders.

Owner/Consultant/Developer/Content Creator at Opus 45 Marketing Services

January 1, 2001 - Present

Collaborated with clients to identify opportunities to grow business revenue and improve customer engagement; created digital static/video content for display on web and social platforms; designed and executed multi-channel digital campaigns including website development, social media, and content creation; managed website hosting and eBusiness tools for 15+ small business clients, ensuring 99.9% uptime and generating usage/sales reports using data analytics to inform promotions and improvements.

Project Manager/Producer – DaimlerChrysler Global at Organic Inc.

January 1, 1997 - January 1, 2001

Developed multilingual interactive marketing projects including eCommerce tools and training materials; led cross-functional teams to implement digital initiatives and coordinate with suppliers.

Business Analyst at Pontiac - GMC Division of General Motors

January 1, 1995 - January 1, 1997

Managed vehicle quality cases, negotiated resolutions with dealer networks and supported field sales/service using data analytics; initiated buybacks and provided on-site support for quality concerns.

Service Manager at Unlimited Racing

January 1, 1994 - January 1, 1995

Managed repair/restoration of customer vehicles, sourced parts, wrote estimates and invoices, and performed test drives/evaluations for service delivery.