deshia004
I’m an AV and media technology specialist with 5+ years of hands-on experience supporting audio-visual systems for government and corporate environments.
About
I’m an AV and media technology specialist with 5+ years of hands-on experience supporting audio-visual systems for government and corporate environments. I’ve handled end-to-end production for conference rooms, auditoriums, and executive meeting spaces, troubleshooting complex AV setups, coordinating live VTC conferencing, and ensuring smooth streaming and webcasting experiences.
I’m skilled in Crestron and AMX control systems, camera operations, and cross-functional coordination across internal and external teams. In addition to AV support, I have a strong background in audio and video content creation—editing and archiving recordings, producing promotional content, and supporting event production from rehearsal through delivery—while providing a friendly, customer-focused experience and maintaining an active public trust clearance.
- 10 years' experience
- Joined October 2026
Industry experience
- Government
- Media & Entertainment
- Non-Profit Organization
- Education
Work experience· 13 roles
Managed audio-visual operations for the auditorium and conference center at the U.S. Census Bureau. Troubleshot and coordinated with AV maintenance help desk and facilities teams to resolve hardware failures, complete repairs, and/or coordinate prompt replacements. Developed and maintained documentation including SOPs and quick reference guides while training and supporting end users.
On-site troubleshooting of AV systems, including complex integrated setups used in large conference rooms, training rooms, executive rooms, and bespoke/legacy systems. Collaborated with on-premises partner teams for hardware deployment and AV escalation to drive continuous improvements in customer experience.
Set up, rehearsed, initiated, and monitored executive meetings at National Science Foundation (NSF) headquarters. Maintained conference room equipment and software functionality to assist clients with operations. Provided on-site support for multicasting and internal/external content streaming on network environments.
Education
Certifications and awards· 5
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