I work with scaling businesses to design the systems, messaging, and digital infrastructure behind effective growth. I focus on turning fragmented operations into clear, structured, and scalable organisations, with experience across SMEs and FTSE100 organisations. I have built and scaled marketing and design functions from the ground up, supported businesses through acquisition, and led go-to-market strategies for complex B2B propositions. My work centers on aligning business model, systems and communication to create clarity, improve performance and support sustainable growth. I operate at both strategic and operational levels, partnering with directors and leadership teams to define direction while ensuring delivery is executed effectively. I am analytical, commercially minded, and adept at diagnosing root causes, solving problems through structured thinking and clear communication, and leading cross-functional teams through change and growth.

Mike Santiago-Griggs

I work with scaling businesses to design the systems, messaging, and digital infrastructure behind effective growth. I focus on turning fragmented operations into clear, structured, and scalable organisations, with experience across SMEs and FTSE100 organisations. I have built and scaled marketing and design functions from the ground up, supported businesses through acquisition, and led go-to-market strategies for complex B2B propositions. My work centers on aligning business model, systems and communication to create clarity, improve performance and support sustainable growth. I operate at both strategic and operational levels, partnering with directors and leadership teams to define direction while ensuring delivery is executed effectively. I am analytical, commercially minded, and adept at diagnosing root causes, solving problems through structured thinking and clear communication, and leading cross-functional teams through change and growth.

Available to hire

I work with scaling businesses to design the systems, messaging, and digital infrastructure behind effective growth. I focus on turning fragmented operations into clear, structured, and scalable organisations, with experience across SMEs and FTSE100 organisations. I have built and scaled marketing and design functions from the ground up, supported businesses through acquisition, and led go-to-market strategies for complex B2B propositions.

My work centers on aligning business model, systems and communication to create clarity, improve performance and support sustainable growth. I operate at both strategic and operational levels, partnering with directors and leadership teams to define direction while ensuring delivery is executed effectively. I am analytical, commercially minded, and adept at diagnosing root causes, solving problems through structured thinking and clear communication, and leading cross-functional teams through change and growth.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Founder & Growth Infrastructure Architect at Growth Infrastructure for Scaling Businesses
October 1, 2024 - Present
Founded a growth infrastructure consultancy focused on helping owner-led businesses scale through improved systems, messaging and digital architecture. Work includes business model mapping, systems audits, CRM and data flow design, and communications architecture. Supporting SMEs to reduce operational friction and create scalable foundations for growth.
Lead Web Strategist at ATS Global
August 1, 2021 - July 1, 2024
Led web and digital strategy across a global industrial technology business, aligning digital platforms with commercial objectives. Worked cross-functionally to improve lead generation, user experience and content performance, while supporting wider marketing strategy and product positioning across international markets.
Marketing Communications Manager at Parmenion Capital Partners LLP
May 1, 2019 - October 1, 2020
Defined and delivered content and go-to-market strategies across multiple channels for a fast-scaling financial services firm. Responsible for driving engagement, lead generation and customer outcomes through structured, insight-led campaigns.
Marketing & Design Manager at Parmenion Capital Partners LLP
March 1, 2014 - May 1, 2019
Developed and maintained marketing strategies to meet organisational objectives, and managed the marketing, advertising and promotional activities of the business.
Head of Design at Parmenion Capital Partners LLP
March 1, 2012 - March 1, 2014
Led marketing strategy and execution during a period of sustained growth, aligning brand, communications and commercial objectives. Managed team performance, campaign delivery and operational efficiency across all marketing activity.

Education

BA (Hons) Visual Arts at University of Plymouth
January 1, 1999 - January 1, 2002
GNVQ Advanced in Art & Design at Okehampton College
January 1, 1997 - January 1, 1999

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Software & Internet, Financial Services, Media & Entertainment