Dheeraj Bahl

Led bilingual QA for the personalization pod, mentoring a team of 3 QA engineers, 2 interns, 2 contractors, achieving 0-defect leakage across iOS and Android in English, French, and Spanish. Designed and implemented test automation frameworks (Playwright, Appium, Pytest) to reduce manual testing and accelerate release cycles by 25%. Executed end-to-end pre-production testing in staging, including functional, regression, and cross-platform validations. Delivered 10+ client and management training sessions to share QA best practices, reducing post-deployment issues by 15% and strengthening stakeholder confidence.

Conducted end-to-end testing (Functional, UI, API, Performance, Security, Regression, UAT) for SaaS projects, leveraging automation frameworks and tools where applicable, ensuring 100% defect-free releases. Designed and executed 350+ test cases, integrating automated scripts for API and UI testing, reducing manual testing efforts by 33% and improving client satisfaction by 18%, accelerating release cycles. Collaborated with cross-functional teams from Facebook, Instagram, Twitter (now X), and LinkedIn to test and integrate social media functionalities into mobile applications, ensuring seamless multi-platform user experiences and adherence to platform-specific guidelines.

Led end-to-end testing for Oracle ERP implementations (on-premises & cloud), validating core business processes for Finance, Procurement, and CRM modules to ensure system integrity and data accuracy. Spearheaded security and access validation using the Oracle Identity & Access Management suite (IAM, OAM, OIG), testing user role provisioning, de-provisioning, and access controls to enforce security compliance. Orchestrated the full testing lifecycle, including System Integration (SIT), Regression, UAT support, and Infrastructure testing within a staging environment mirroring production, resulting in 100% defect-free releases. Developed and maintained comprehensive test plans and automated scripts, leveraging Selenium and Postman to accelerate testing cycles and achieve zero defect leakage post-deployment.