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Hi there! I'm Dakota Horrocks, a motivated and reliable customer service professional with experience in fast-paced environments, social media content creation, and sales. I thrive on delivering excellent customer experiences and building lasting relationships. I'm also a strong communicator who works well independently and in team settings, quick on my feet, and always ready to problem-solve. I value accountability and continuous learning, and I'm excited to bring a friendly, proactive approach to new opportunities.…Hi there! I'm Dakota Horrocks, a motivated and reliable customer service professional with experience in fast-paced environments, social media content creation, and sales. I thrive on delivering excellent customer experiences and building lasting relationships. I'm also a strong communicator who works well independently and in team settings, quick on my feet, and always ready to problem-solve. I value accountability and continuous learning, and I'm excited to bring a friendly, proactive approach to new opportunities.

Dakota Horrocks

Social Media Manager, Video Editor, Content Creator, +2

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Hi there! I'm Dakota Horrocks, a motivated and reliable customer service professional with experience in fast-paced environments, social media content creation, and sales. I thrive on delivering excellent customer experiences and building lasting relationships. I'm also a strong communicator who works well independently and in team settings, quick on my feet, and always ready to problem-solve. I value accountability and continuous learning, and I'm excited to bring a friendly, proactive approach to new opportunities.…Hi there! I'm Dakota Horrocks, a motivated and reliable customer service professional with experience in fast-paced environments, social media content creation, and sales. I thrive on delivering excellent customer experiences and building lasting relationships. I'm also a strong communicator who works well independently and in team settings, quick on my feet, and always ready to problem-solve. I value accountability and continuous learning, and I'm excited to bring a friendly, proactive approach to new opportunities.

Available to hire

Hi there! I’m Dakota Horrocks, a motivated and reliable customer service professional with experience in fast-paced environments, social media content creation, and sales. I thrive on delivering excellent customer experiences and building lasting relationships.

I’m also a strong communicator who works well independently and in team settings, quick on my feet, and always ready to problem-solve. I value accountability and continuous learning, and I’m excited to bring a friendly, proactive approach to new opportunities.

Skills

Copywriting

Presentation Design

Experience Level

Copywriting

Intermediate

Presentation Design

Intermediate

Language

English

Fluent

Work Experience

Server / Bartender at Olive Garden

September 1, 2025 - Present

Understood and helped with customer needs; quick on my feet and consistently problem solving; learned how to better work with people and always hold myself accountable.

Theatre - Social Media Manager at Nebraska Wesleyan University

January 1, 2023 - December 31, 2024

Made video trailers to promote current productions; Put together videos based on trends to push out more content; Created Instagram posts for events.

Sales Associate at Earth & Home

July 1, 2023 - May 31, 2024

Helped customers find items they were looking for; Worked the register, opened and closed store; Was very personable.

Receptionist at The Paw Spa Pet Resort

August 1, 2020 - August 31, 2021

Understood and helped with customer needs; Answered many phone calls and booked many appointments; Learned how to better work with people and always hold myself accountable.