Diana Klaudia Chrostowska

Junior FrontEnd Developer at Philomath Academy

Supporting and enhancing a live educational platform; following Scrum methodology with daily stand-ups and sprint planning; building new components and features while resolving production issues; collaborating directly with the founder for task prioritization and reviews.

Project Coordinator at STEM Health care

Managed teams of up to 30 people in the Italian market and 50 people across Germany, Switzerland, and Austria; coordinated 5-8 projects monthly in Italy and 10+ projects across DACH, ensuring smooth operations in a multinational environment; led cross-functional teams through complex challenges, delivering 10+ projects per month on time; improved collaboration through regular feedback loops, increasing team productivity by 15% and enhancing project quality.

Work Force Manager at Teleperformance

Developed and optimized scheduling strategies for teams across multiple projects, ensuring alignment with KPIs and business goals; implemented scheduling systems that significantly improved team efficiency and KPI attainment.

Technical Support Specialist at Teleperformance

Provided technical assistance and customer support for mobile devices, troubleshooted issues, and ensured high customer satisfaction; contributed to product development by gathering feedback and identifying recurring issues, resulting in product enhancements that reduced customer complaints by 10%.

Stewardess at Qatar Airways

Delivered exceptional customer service on international flights, managing onboard service, meal and beverage distribution, and passenger needs; ensured safety protocols and emergency procedures.

Area Sales Supervisor at UB Wear

Managed inventory and sales operations; procurement and sale of clothing items; monitored sales performance and implemented strategies to increase store turnover.

Area Sales Supervisor at UB Wear

Sales leadership across markets with a focus on achieving targets and driving revenue.

Junior Front-End Developer at Philomath Academy

Supporting and enhancing a live educational platform. Following Scrum methodology with daily stand-ups and sprint planning. Building new components and features while resolving production issues. Collaborating directly with the founder for task prioritization and review.

Junior Full Stack Developer at DesignCo

Develop responsive and interactive web applications using React.js, TypeScript, Tailwind CSS, and Vite. Collaborate with UI/UX designers via Figma to translate visual concepts into fully functional front-end experiences. Build and integrate Supabase back-end services to manage databases, user authentication, and real-time functionality. Design full-stack solutions for client projects, including a car-leasing platform with an admin dashboard for managing listings and leads, and a machinery rental platform with calendars, bookings, and payment tracking. Apply AI-driven solutions using Lovable AI and Windsurf to enhance user experience and automation. Work with modern dev tools: VS Code, Git, and GitHub in a multi-national, agile environment. Ensure scalability and performance optimization through efficient coding practices and cross-functional collaboration.

Project Coordinator at STEM Health care

Managed teams of up to 30 people in the Italian market and 50 people across Germany, Switzerland, and Austria. Coordinated 5-8 projects monthly in Italy and 10+ projects across DACH, ensuring smooth operations in a multinational environment. Optimized project delivery timelines, resulting in a 20% reduction in delays by streamlining communication and processes across teams. Led cross-functional teams through complex project challenges, delivering 10+ projects per month on time with no stakeholder complaints. Improved team collaboration and productivity by implementing regular feedback loops, increasing team output by 15% and enhancing project quality.

Work Force Manager at Teleperformance

Developed and optimized scheduling strategies for teams across multiple projects, ensuring alignment with key performance indicators (KPIs) and business goals. Successfully created and implemented scheduling systems that significantly improved team efficiency and KPI alignment, contributing to enhanced overall performance.

Content Moderator at Teleperformance

Moderated user-generated content, ensuring compliance with platform guidelines and community standards. Collaborated with cross-functional teams to identify and resolve content-related issues, enhancing user engagement.

Area Sales Supervisor at U.B. Wear

Managed a sales team across five second-hand shops and a storage area. Oversaw inventory management, procurement, and sales of clothing items. Monitored sales performance, achieving targets and implementing strategies to increase store turnover.

Technical Support Specialist at Teleperformance

Provided technical assistance and customer support for phone-based operations.

Stewardess at Qatar Airways

Delivered exceptional customer service to passengers on international flights, ensuring safety and comfort throughout the journey.

Junior Front-End Developer at Philomath Academy

Supporting and enhancing a live educational platform. Following Scrum methodology with daily stand-ups and sprint planning. Building new components and features while resolving production issues. Collaborating directly with the founder for task prioritization and review.

Junior Full-Stack Developer at DesignCo

Developed responsive, interactive web applications using React.js, TypeScript, Tailwind CSS, and Vite. Collaborated with UI/UX designers via Figma to translate concepts into functional front-end experiences. Built and integrated back-end services with Supabase for data storage, authentication, and real-time features. Designed full-stack solutions for client projects including leasing and rental platforms; explored AI-driven enhancements with Lovable AI and Windsurf. Used VS Code, Git, and GitHub in a multinational, agile environment.

Project Coordinator at STEM Health care

Managed teams of up to 30 in the Italian market and 50 across Germany, Switzerland and Austria. Coordinated 5-8 projects monthly in Italy and 10+ across DACH, ensuring smooth operations in a multinational environment. Optimized project delivery timelines, reducing delays by streamlining communication and processes. Led cross-functional teams through complex challenges, delivering 10+ projects per month on time. Implemented regular feedback loops to boost team productivity by 15% and improve project quality.

Work Force Manager at Teleperformance

Developed and optimized scheduling strategies for teams across multiple projects, ensuring alignment with KPIs and business goals. Created and implemented scheduling systems that significantly improved team efficiency and KPI alignment, contributing to overall performance.

Content Moderator at Teleperformance

Moderated user-generated content, ensuring compliance with platform guidelines and community standards. Collaborated with cross-functional teams to identify and resolve content-related issues, enhancing user engagement.

Technical Support Specialist at Teleperformance

Provided technical assistance and customer support for mobile devices, troubleshooting issues, and maintaining high customer satisfaction. Collected customer feedback to identify recurring issues, contributing to product improvements and a reduction in complaints.

Stewardess at Qatar Airways

Delivered exceptional customer service on international flights, ensuring safety and comfort. Managed in-flight service including food and beverage distribution and promptly addressing passenger needs, while adhering to safety protocols and emergency procedures.

Junior Front-End Developer at Philomath Academy

Supporting and enhancing a live educational platform; following Scrum methodology with daily stand-ups and sprint planning; building new components and features while resolving production issues; collaborating directly with the founder for task prioritization and review.

Junior Full Stack Developer at DesignCo

Develop responsive and interactive web applications using React.js, TypeScript, Tailwind CSS, and Vite; collaborate with UI/UX designers via Figma; build and integrate Supabase back-end services; design and implement full-stack solutions for client projects, including car leasing and machinery rental platforms with admin dashboards, calendars, booking management, and payment tracking; apply AI-driven solutions to enhance user experience and automation.

Project Coordinator at STEM Health Care

Managed teams of up to 30 people in Italy and 50 across Germany, Switzerland, and Austria; coordinated 5-8 projects monthly in Italy and 10+ projects across DACH; ensured smooth operations, optimized deliver timelines, and led cross-functional teams through complex challenges; delivered 10+ projects per month on time with minimal stakeholder complaints; improved collaboration and efficiency through regular feedback loops.

Workforce Manager at Teleperformance

Developed and optimized scheduling strategies for teams across multiple projects; ensured alignment with KPIs and business goals; implemented scheduling systems to enhance efficiency.

Content Moderator at Teleperformance

Monitored user-generated content, ensuring compliance with platform guidelines and community standards; collaborated with cross-functional teams to identify and resolve content-related issues, improving user engagement.

Technical Support Specialist at Teleperformance

Provided technical assistance and customer support for mobile devices, troubleshooting issues, and maintaining high customer satisfaction; contributed to product development by gathering customer feedback and identifying recurring issues.

Stewardess at Qatar Airways

Delivered exceptional customer service to passengers on international flights; managed in-flight service, including food and beverage distribution; addressed passenger needs promptly and ensured compliance with safety protocols.

Junior FrontEnd Developer at PhiloMath Academy

Supporting and enhancing a live educational platform. Following Scrum methodology with daily stand-ups and sprint planning. Building new components and features while resolving production issues. Collaborating directly with the founder for task prioritization and review.

Junior Full Stack Developer at DesignCo

Develop responsive and interactive web applications using React.js, TypeScript, Tailwind CSS, and Vite. Collaborate with UI/UX designers via Figma to translate visual concepts into fully functional front-end experiences. Build and integrate Supabase back-end services to manage databases, user authentication, and real-time functionality. Design and implement full-stack solutions for client projects, including a car leasing platform with an admin dashboard and a machine rental platform with booking management and payments. Apply AI-driven solutions using tools like Lovable AI and Windsurf to enhance user experience and automation.

Project Coordinator at STEM Health care

Managed teams of up to 30 people in the Italian market and 50 people across Germany, Switzerland, and Austria. Coordinated 5-8 projects monthly in Italy and 10+ projects across DACH, ensuring smooth operations in a multinational environment. Optimized project delivery timelines, reducing delays by 20% by streamlining communications and processes across teams. Led cross-functional teams through complex project challenges, delivering 10+ projects per month on time with no major blockers. Improved team collaboration and efficiency by implementing regular feedback loops, increasing team productivity by 15% and overall project quality.

Workforce Manager at Teleperformance

Developed and optimized scheduling strategies for teams across multiple projects, ensuring alignment with KPIs and business goals. Created and implemented scheduling systems that significantly improved team efficiency and KPI alignment.

Content Moderator at Teleperformance

Moderated user-generated content, ensuring compliance with platform guidelines and community standards. Collaborated with cross-functional teams to identify and resolve content-related issues, enhancing user engagement.

Technical Support Specialist at Teleperformance

Provided technical assistance and customer support for mobile devices, troubleshooting issues and ensuring high customer satisfaction. Contributed to product development by gathering customer feedback and identifying recurring issues, resulting in product enhancements that reduced customer complaints by 10%.

Area Sales Supervisor at UB Wear

Managed sales team across five second-hand shops and a storage area; oversaw weekly inventory, procurement, and sales performance. Monitored sales performance, ensured targets were met, and implemented strategies to increase store turnover.

St ew ard ess at Qatar Airways

Delivered exceptional customer service to passengers on international flights, ensuring safety and comfort throughout the journey. Managed in-flight service, including food and beverage distribution, and addressed passenger needs promptly. Ensured compliance with airline safety protocols and emergency procedures.

Work Force Manager at TelePerformance

Developed and optimized scheduling strategies for teams across multiple projects, ensuring alignment with KPIs and business goals. Created and implemented scheduling systems that significantly improved team efficiency and alignment with KPIs, contributing to enhanced overall performance.

Area Sales Supervisor at U.B. Wear

Managed sales people across 5 second-hand shops and a storage area, ensuring smooth day-to-day operations. Oversaw inventory, including procurement and sale of clothing items. Monitored sales performance, ensuring targets were met, and implemented strategies to increase store turnover.

Stewardess at Qatar Airways

Delivered exceptional customer service to passengers on international flights, ensuring safety and comfort throughout the journey. Managed in-flight service including food and beverage distribution, and addressed passenger needs promptly. Ensured compliance with airline safety protocols and emergency procedures.

Project Coordinator at STEM Health Care

Managed teams of up to 30 people in the Italian market and 50 across Germany, Switzerland, and Austria. Coordinated 5-8 projects monthly in Italy and 10+ projects across DACH, ensuring smooth operations in a multinational environment. Led cross-functional teams through complex challenges, delivering 10+ projects per month on time with no stakeholder complaints. Improved team collaboration by implementing regular feedback loops, increasing productivity by 15%, and enhancing project quality.

Work Force Manager at Teleperformance

Developed and optimized scheduling strategies for multi-project teams, ensuring alignment with KPIs and business goals. Implemented scheduling systems that significantly improved team efficiency and KPI alignment.

Technical Support Specialist at Teleperformance

Provided technical assistance and customer support for mobile phones, troubleshooting issues and ensuring high customer satisfaction. Contributed to product development by gathering customer feedback and identifying recurring issues, leading to product improvements that reduced customer complaints by 10%.

Area Sales Supervisor at U.B. Wear

Managed a team of sales personnel across five second-hand shops and a storage area, ensuring smooth daily operations. Oversaw inventory management, procurement, and sales; monitored performance against targets and implemented strategies to increase store turnover.

Workforce Manager at Teleperformance

Developed and optimized scheduling strategies for teams across multiple projects, ensuring alignment with KPIs and business goals. Implemented scheduling systems that significantly improved team efficiency and KPI attainment.

Frontend Developer at FlameVerse AI

Contributing to FlameVerse, an early-stage AI-driven, gamified career platform. Part of the foundational build, shaping product vision, structure, and overall direction from the ground up.

Frontend Developer at Philomath Academy

Contributing pro bono to the stabilization and continuous improvement of a live educational platform. Identifying, debugging, and resolving frontend production issues. Implementing UI fixes and small feature enhancements based on real user feedback. Collaborating directly with the platform founder on task prioritization and technical decisions. Working in an agile setup with sprint planning and daily stand-ups.