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I am a freelance virtual assistant with over 5 years of experience. I am also a part-time singer and chef. I specialize in content creation, social media management, backend and admin support and mid-level graphic designer and video editing skills.…

Freelance Virtual Assistant

Social Media Manager, Copywriter, Content Creator, +6

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I am a freelance virtual assistant with over 5 years of experience. I am also a part-time singer and chef. I specialize in content creation, social media management, backend and admin support and mid-level graphic designer and video editing skills.…

Available to hire

I am a freelance virtual assistant with over 5 years of experience. I am also a part-time singer and chef. I specialize in content creation, social media management, backend and admin support and mid-level graphic designer and video editing skills.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Social Media Manager at Doggie Latchkey

December 1, 2022 - Present

Set up accounts for Facebook, Twitter, Instagram, and LinkedIn. Managed social media and back-office administration. Created and posted content with and without Hootsuite. Performed basic graphic design using Canva. Created short clips for Tiktok, Instagram, and Facebook reels. Monitored social media direct messages and comments to ensure engagement and client satisfaction.

Real Estate Admin Assistant at Diligent

December 31, 2022 - July 10, 2025

Sourced leads and performed skip tracing. Completed property research and comparative market analysis. Created spreadsheets using Google Sheets. Reviewed and addressed voicemails. Updated and created Zendesk tickets, handled tickets in assigned regions, supported other groups when needed. Reviewed and submitted credit adjustments and reimbursement requests. Followed up with residents to ensure resolution and satisfaction.

Virtual Assistant at Rocket Station

December 31, 2021 - July 10, 2025

Performed real estate cold calling and appointment setting using a script-driven call flow. Handled questions and objections. Input data into Podio CRM forms. Provided property management customer service by addressing inquiries and coordinating transactions via phone and email. Followed up with clients via email and text messaging. Performed basic social media management duties.

English Language Teacher at 51 Talk

August 31, 2021 - July 10, 2025

Taught English language proficiency to Chinese students of various age groups, including young learners and adults, ensuring improvement in their language skills.

Customer Service Representative at Virtual Staffing Solution

January 31, 2021 - July 10, 2025

Managed funding processes and lead sourcing. Handled inbound and outbound calls. Coordinated transactions via email. Performed merchant cash advance sales with script-driven calls and managed transfers. Provided customer service support and handled customer inquiries.

Customer Solutions Officer at Smart Communications Inc.

June 30, 2019 - July 10, 2025

Provided in-store customer service by resolving complaints and questions with professionalism. Assisted customers in issue identification and solution explanation to restore service functionality. Configured hardware and software to resolve service issues. Conducted outbound sales calls to promote services and convert leads. Recommended products based on customer needs and product knowledge.

Business Owner at Yannah’s Space Rentals

December 31, 2018 - July 10, 2025

Processed permits and billing, arranged client meeting schedules, created contracts and agreements to manage business operations effectively.

Business Owner at Yannah’s Phone and Accessories

April 30, 2018 - July 10, 2025

Handled permits, billing, and payroll processing. Demonstrated proper device handling as a salesperson and managed bank transactions.

Education

Bachelor of Secondary Education at Sto. Nino College of Ormoc

January 1, 2015 - December 31, 2017

Bachelor of Secondary Education at Eastern Visayas State University - Ormoc City Campus

January 1, 2012 - December 31, 2015

High School Diploma at New Ormoc City National High School

January 1, 2008 - December 31, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Real Estate & Construction, Telecommunications, Financial Services, Education, Retail, Professional Services, Media & Entertainment, Software & Internet