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IT student and motivated virtual assistant with hands-on experience in technical support, project coordination, documentation, and helping content creators with production-ready setups. Skilled in organizing digital files, performing online research, creating and editing content, and maintaining smooth day-to-day operations in remote-friendly environments. Comfortable with UI/UX work (Figma, wireframing, user-flow thinking), basic front-end support, and basic version control/documentation. Strong attention to detail, communication, adaptability, and a willingness to learn help me support teams reliably and deliver organized, accurate outputs.…IT student and motivated virtual assistant with hands-on experience in technical support, project coordination, documentation, and helping content creators with production-ready setups. Skilled in organizing digital files, performing online research, creating and editing content, and maintaining smooth day-to-day operations in remote-friendly environments. Comfortable with UI/UX work (Figma, wireframing, user-flow thinking), basic front-end support, and basic version control/documentation. Strong attention to detail, communication, adaptability, and a willingness to learn help me support teams reliably and deliver organized, accurate outputs.

DIANE LEE DE UNGRIA

UX Designer, UI Designer, Project Manager, +4

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IT student and motivated virtual assistant with hands-on experience in technical support, project coordination, documentation, and helping content creators with production-ready setups. Skilled in organizing digital files, performing online research, creating and editing content, and maintaining smooth day-to-day operations in remote-friendly environments. Comfortable with UI/UX work (Figma, wireframing, user-flow thinking), basic front-end support, and basic version control/documentation. Strong attention to detail, communication, adaptability, and a willingness to learn help me support teams reliably and deliver organized, accurate outputs.…IT student and motivated virtual assistant with hands-on experience in technical support, project coordination, documentation, and helping content creators with production-ready setups. Skilled in organizing digital files, performing online research, creating and editing content, and maintaining smooth day-to-day operations in remote-friendly environments. Comfortable with UI/UX work (Figma, wireframing, user-flow thinking), basic front-end support, and basic version control/documentation. Strong attention to detail, communication, adaptability, and a willingness to learn help me support teams reliably and deliver organized, accurate outputs.

Available to hire

IT student and motivated virtual assistant with hands-on experience in technical support, project coordination, documentation, and helping content creators with production-ready setups. Skilled in organizing digital files, performing online research, creating and editing content, and maintaining smooth day-to-day operations in remote-friendly environments.

Comfortable with UI/UX work (Figma, wireframing, user-flow thinking), basic front-end support, and basic version control/documentation. Strong attention to detail, communication, adaptability, and a willingness to learn help me support teams reliably and deliver organized, accurate outputs.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

IT Support Intern / Virtual Assistant (Technical Support & Coordination) at Brilliant Skin Essentials Inc.

July 1, 2026 - Present

Provided technical support for company IT needs, including hardware/software/network troubleshooting and technology-related projects. Assisted with project coordination and supported content creators by handling technical requirements for efficient daily operations and content production. Installed, configured, and maintained computers, applications, and peripheral devices; monitored and maintained network connectivity and IT systems. Troubleshot issues reported by employees and content creators, documented technical issues and system configurations, and coordinated with internal teams to identify and address technology requirements.

Intern (IT Support) at Brilliant Skin Essentials Inc.

July 1, 2026 - Present

Provided technical support for company IT needs including network operations, system troubleshooting, and basic technology-related project assistance. Helped monitor and maintain network connectivity and IT systems. Troubleshot hardware/software issues for employees and content creators. Supported content creators with equipment setup, software support, and file management to ensure efficient daily operations and content production. Assisted in planning, coordinating, and monitoring IT projects; installed and configured computers, applications, and peripheral devices; and documented issues, configurations, and completed activities. Coordinated with internal teams to identify technology requirements.

Virtual Assistant Intern / IT Support Intern at Brilliant Skin Essentials Inc.

July 1, 2026 - Present

Provide technical support for company IT needs, including network operations, system troubleshooting, and technology-related projects. Assist with project coordination and support content creators by addressing technical requirements to ensure efficient daily operations and content production. Troubleshoot hardware, software, and network-related concerns for employees and creators. Help monitor and maintain network connectivity and IT systems. Install, configure, and maintain computers, applications, and peripheral devices. Document technical issues, configurations, and completed IT activities, and coordinate with internal teams to identify and address technology requirements.

Virtual Assistant / Front-End & UI/UX Support (Freelance) at Freelancing (Web Development Project Team)

February 1, 2025 - December 31, 2025

Supported a freelance web development project by assisting with front-end tasks from a UI/UX perspective and performing data encoding/organization. Helped convert Figma design mockups into responsive, user-friendly layouts while ensuring accurate documentation of client history within the system. Used Trello for task tracking and updates; used GitHub for basic version control and repository updates. Coordinated with team members to meet deadlines and joined client discussions to clarify requirements and provide progress updates.

Virtual Assistant (Freelancing) / Associate (Front-End & UI/UX Support)

February 1, 2025 - December 1, 2025

Supported a freelance web development project by assisting front-end implementation from UI/UX design mockups, focusing on responsive and user-friendly layouts. Used Figma to create wireframes and simple prototypes to support UI/UX improvements. Encoded and organized client history and relevant data into the system and maintained accurate documentation of client records. Used Trello and GitHub for task tracking and version updates, and collaborated with the team to meet deadlines. Joined client discussions to clarify requirements and provide progress updates.

Virtual Assistant (Freelance Web Development Associate)

February 1, 2025 - December 31, 2025

Supported front-end tasks for a freelance web development project with a UI/UX focus. Assisted in converting Figma design mockups into responsive, user-friendly web pages using HTML and CSS. Contributed to UI/UX improvements through wireframes and simple prototypes in Figma. Encoded and organized client history data into the system while maintaining accurate documentation. Tracked tasks using Trello and GitHub, provided status updates, and coordinated with team members to meet deadlines. Participated in client discussions to clarify requirements and share basic progress updates.

UGC Creator and Affiliate

January 1, 2025 - Present

Create and edit engaging UGC product content for beauty, skincare, fashion, and lifestyle. Produce authentic reviews, tutorials, unboxing videos, and demonstrations using CapCut, including short-form edits with captions and transitions. Promote products via TikTok Shop and Shopee, manage affiliate product links, and develop concepts, scripts, captions, and calls to action based on trends. Monitor performance, engagement, and affiliate sales; coordinate with brands/sellers regarding campaigns and deliverables, including live selling on TikTok/Facebook Live.