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I’m Dilan Omer, a product and UX designer based in Sydney, where I enjoy turning hard, ambiguous problems into usable systems that scale. I have 4+ years of experience shipping end-to-end product design across SaaS, healthtech, and complex operational environments, with a strong focus on research-driven discovery, iterative design, and close collaboration with engineers. I’m especially drawn to designing trustworthy AI experiences—building features that deliver measurable value, support user control and verification, and fail gracefully when outputs are uncertain. From leading major product releases to building design systems that unify teams and reduce misalignment, I consistently aim for clear interaction patterns, low friction for users, and practical solutions that work within real technical constraints.…I’m Dilan Omer, a product and UX designer based in Sydney, where I enjoy turning hard, ambiguous problems into usable systems that scale. I have 4+ years of experience shipping end-to-end product design across SaaS, healthtech, and complex operational environments, with a strong focus on research-driven discovery, iterative design, and close collaboration with engineers. I’m especially drawn to designing trustworthy AI experiences—building features that deliver measurable value, support user control and verification, and fail gracefully when outputs are uncertain. From leading major product releases to building design systems that unify teams and reduce misalignment, I consistently aim for clear interaction patterns, low friction for users, and practical solutions that work within real technical constraints.

Dilan Omer

UI Designer, UX Designer, Product Designer, +6

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I’m Dilan Omer, a product and UX designer based in Sydney, where I enjoy turning hard, ambiguous problems into usable systems that scale. I have 4+ years of experience shipping end-to-end product design across SaaS, healthtech, and complex operational environments, with a strong focus on research-driven discovery, iterative design, and close collaboration with engineers. I’m especially drawn to designing trustworthy AI experiences—building features that deliver measurable value, support user control and verification, and fail gracefully when outputs are uncertain. From leading major product releases to building design systems that unify teams and reduce misalignment, I consistently aim for clear interaction patterns, low friction for users, and practical solutions that work within real technical constraints.…I’m Dilan Omer, a product and UX designer based in Sydney, where I enjoy turning hard, ambiguous problems into usable systems that scale. I have 4+ years of experience shipping end-to-end product design across SaaS, healthtech, and complex operational environments, with a strong focus on research-driven discovery, iterative design, and close collaboration with engineers. I’m especially drawn to designing trustworthy AI experiences—building features that deliver measurable value, support user control and verification, and fail gracefully when outputs are uncertain. From leading major product releases to building design systems that unify teams and reduce misalignment, I consistently aim for clear interaction patterns, low friction for users, and practical solutions that work within real technical constraints.

Available to hire

I’m Dilan Omer, a product and UX designer based in Sydney, where I enjoy turning hard, ambiguous problems into usable systems that scale. I have 4+ years of experience shipping end-to-end product design across SaaS, healthtech, and complex operational environments, with a strong focus on research-driven discovery, iterative design, and close collaboration with engineers.

I’m especially drawn to designing trustworthy AI experiences—building features that deliver measurable value, support user control and verification, and fail gracefully when outputs are uncertain. From leading major product releases to building design systems that unify teams and reduce misalignment, I consistently aim for clear interaction patterns, low friction for users, and practical solutions that work within real technical constraints.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Contract Design Systems Auditor & Architect at Good to Great Schools

February 1, 2025 - September 30, 2025

Unified 4+ development teams under a single scalable component system, reducing design-engineering misalignment and improving frontend development time by approximately 10% daily. Consolidated hundreds of fragmented design projects into a structured Figma workspace with clear versioning and archival systems, cutting average meeting times by 15 minutes. Conducted comprehensive design audits across 50+ interfaces to identify consistency gaps and scalability risks, prioritizing remediation using the MoSCoW framework.

Lead Product Designer and Design Systems Specialist at Vively

September 1, 2024 - August 31, 2026

Led end-to-end delivery of 2 major app releases by collaborating cross-functionally with engineering to align component architecture with production implementation. Pioneered the app’s first AI-integrated features (meal image recognition, food logging, and bloodwork summaries) using a rigorous framework: features must be user-driven, provide measurable value, and include meaningful user control/verification. Designed for graceful failure using human-driven fallbacks (manual override/editing) and simple rule-based logic when AI outputs are uncertain. Drove a 16% uplift in meal image attachment success by balancing AI capability with user trust and control. Partnered closely with engineering to ensure the design system scaled elegantly across AI and non-AI features.

Warehouse Operations & Process Designer

January 1, 2024 - January 1, 2026

Designed and implemented operational systems to coordinate a part-time team during seasonal busy periods, including digital systems for rostering and payroll setup. Developed a practical understanding of workflow optimization and the operational value of clear communication and visibility.

Lead Product Designer at 1 Template (SaaS Productivity Platform)

December 1, 2023 - September 30, 2025

Partnered with co-founders and engineers to lead end-to-end SaaS product design from prototype to launch in a small team environment. Delivered an MVP, two major feature releases, and a high-converting landing page in under 12 months, growing the user base to 1,000+ within 3 months. Designed AI-integrated features such as one-click resume ATS optimization and AI-driven targeted resumes using strict value criteria, with graceful fallback options for uncertain outputs. Implemented user-controlled fallback patterns (manual editing, override capabilities, and simpler rule-based alternatives) so users retain control over critical decisions. Created interaction patterns that present AI outputs as suggestions rather than prescriptions, encouraging review and iteration. Maintained 31% returning user retention across a 3,700-user base (180-day cohort) through data-driven iteration, usability testing, and strong error-state and verification flows for AI recommendations.