Operations and hospitality management professional with experience leading teams, managing daily business operations, and delivering high-quality customer service in fast-paced environments. Skilled in budgeting, vendor coordination, team supervision, and operational planning. Proven ability to maintain high standards of service, resolve customer concerns, and ensure efficient operations. Seeking to leverage operational leadership and service management experience in a Property Manager role.

Operations and hospitality management professional with experience leading teams, managing daily business operations, and delivering high-quality customer service in fast-paced environments. Skilled in budgeting, vendor coordination, team supervision, and operational planning. Proven ability to maintain high standards of service, resolve customer concerns, and ensure efficient operations. Seeking to leverage operational leadership and service management experience in a Property Manager role.

Available to hire

Operations and hospitality management professional with experience leading teams, managing daily business operations, and delivering high-quality customer service in fast-paced environments. Skilled in budgeting, vendor coordination, team supervision, and operational planning. Proven ability to maintain high standards of service, resolve customer concerns, and ensure efficient operations. Seeking to leverage operational leadership and service management experience in a Property Manager role.

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Work Experience

General Manager at Realmuto Hospitality Group
November 1, 2024 - Present
Oversee full operations including staffing, budgeting, vendor relations, and strategic planning; led a team of 10; implemented workflow improvements that reduced service delays during peak hours; monitored financials via Toast POS and contributed to budgeting efforts.
Marketing Manager at Garage.est
October 1, 2024 - September 28, 2025
Collaborated with in-house creative, e-commerce, and retail teams to maintain a unified customer experience across digital platforms and store displays; conceptualized product launch campaigns, styling reels, and editorial content; supported paid and organic growth, driving online sales and engagement.
Marketing Manager at Fomich Hotel
April 1, 2024 - September 28, 2025
Developed and executed the hotel’s digital marketing strategy across Instagram and TikTok to elevate brand awareness and direct bookings; launched seasonal and event-driven campaigns increasing occupancy during off-peak periods; directed photo shoots and video production to refresh assets.
Executive Assistant at Jewelry Company
May 1, 2023 - September 28, 2025
Supported the CEO by managing daily operations, client communications, and vendor relationships; oversaw logistics for product shipments, event coordination, and internal workflows to ensure efficient execution of business functions.
Event Marketing Manager at Stenden Thailand
March 1, 2022 - September 28, 2025
Designed and implemented digital campaigns across Instagram and Facebook, resulting in a noticeable boost in event registrations and student inquiries; produced on-brand marketing materials tailored to regional audiences.
Front Office Manager at Notiz Hotel
July 1, 2021 - September 28, 2025
Managed day-to-day front desk operations for a 36-room hotel; led an 11-person team; improved efficiency and guest service; reduced average check-in/out time by 30% through updated SOPs and digital pre-arrival processes.
General Manager (formerly Assistant General Manager) at Realmuto Hospitality Group
November 1, 2024 - Present
Oversee full operations including staffing, budgeting, vendor relations, and strategic planning. Led a team of 10 staff, streamlining operations and implementing workflow improvements that enhanced team collaboration and reduced service delays during peak hours. Monitored financial performance through Toast POS, analyzed sales trends, and contributed to budgeting efforts that supported a 10% increase in overall revenue.
Marketing Manager at Garage.est
October 1, 2024 - September 28, 2025
Collaborated with in-house creative, e-commerce, and retail teams to maintain a unified customer experience across digital platforms and physical store displays. Conceptualized and produced product launch campaign, styling reels, and editorial content, contributing to an uplift in online sales and a marked increase in engagement. Supported both paid and organic growth, driving a 12% increase in online sales and significant follower growth.
Marketing Manager at Fomich Hotel
April 1, 2024 - September 28, 2025
Developed and executed the hotel’s digital marketing strategy, managing daily content across Instagram and TikTok to elevate brand awareness and drive direct bookings. Launched seasonal and event-driven marketing campaigns that resulted in a 12% increase in occupancy during off-peak periods. Directed photo shoots and video production to refresh visual assets for social media, website, and printed material.
Executive Assistant at Jewelry Company
May 1, 2023 - September 28, 2025
Supported the CEO by managing daily operations, schedules, client communications, and vendor relationships. Oversaw logistics for product shipments, event coordination, and internal workflows to ensure efficient execution of business functions.
Event Marketing Manager at Stenden Thailand
March 1, 2022 - September 28, 2025
Designed and implemented digital campaign across Instagram and Facebook, resulting in a 35% boost in event registration and student inquiries. Produced on-brand marketing materials and digital content tailored to regional audiences.
Front Office Manager at Notiz Hotel
July 1, 2021 - September 28, 2025
Managed day-to-day front desk operations for a 36-room hotel, ensuring consistent delivery of professional, personalized guest service. Led, trained, and scheduled an 11-person team of front-office associates, enhancing efficiency during peak periods. Reduced average check-in/check-out time by 30% through updated SOP’s and digital guest pre-arrival processes.
Marketing Manager at Fomich Hotel
June 1, 2023 - April 1, 2024
Led end-to-end marketing and community initiatives that increased customer retention and local brand visibility. Built partnerships with local businesses and event collaborators to strengthen community presence. Planned and executed on-property events and experiences to support occupancy and guest engagement goals. Managed digital presence and campaign performance analysis to support revenue growth.
Executive Assistant at Jewelry Company
June 1, 2022 - May 1, 2023
Supported the CEO by managing daily operations, schedules, client communications, and vendor relationships. Oversaw logistics for product shipments, event coordination, and internal workflows to ensure efficient execution of business functions.
Event Marketing Manager at Stenden Thailand
August 1, 2021 - March 1, 2022
Led planning and execution of institutional and promotional events, including conferences, open days, and hybrid/virtual events. Managed end-to-end logistics: venue sourcing, registration flows, speaker coordination, run-of-show, and on-site execution. Coordinated with marketing, admissions, and leadership teams to align events with recruitment and brand goals.

Education

Bachelor of Hospitality Management at NHL Stenden University, Netherlands
January 1, 2019 - January 1, 2024
Bachelor of Accounting and Finance at Oil and Gas University, Ukraine
January 1, 2019 - January 1, 2023
Bachelor of Hospitality Management at NHL Stenden University, Netherlands
January 1, 2019 - January 1, 2024
Bachelor of Accounting and Finance at Oil and Gas University, Ukraine
January 1, 2019 - January 1, 2023
Bachelor of Hospitality Management at NHL Stenden University, Netherlands
January 1, 2019 - January 1, 2024
Bachelor of Accounting and Finance at Oil and Gas University, Ukraine
January 1, 2019 - January 1, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Media & Entertainment, Professional Services, Retail