I am an IT professional with hands-on experience across network support, systems administration, endpoint management, and user-support operations for education and hospitality sectors. I excel at building reliable infrastructure, streamlining helpdesk workflows, and delivering proactive technology solutions that keep hundreds of staff productive. Driven by collaboration and continuous learning, I enjoy mentoring teammates, creating knowledge bases, and documenting best practices to reduce incidents and onboarding time. I’m currently focused on expanding cloud, virtualization, and security capabilities across multiple sites.…

David J. Casimir

I am an IT professional with hands-on experience across network support, systems administration, endpoint management, and user-support operations for education and hospitality sectors. I excel at building reliable infrastructure, streamlining helpdesk workflows, and delivering proactive technology solutions that keep hundreds of staff productive. Driven by collaboration and continuous learning, I enjoy mentoring teammates, creating knowledge bases, and documenting best practices to reduce incidents and onboarding time. I’m currently focused on expanding cloud, virtualization, and security capabilities across multiple sites.…

Available to hire

I am an IT professional with hands-on experience across network support, systems administration, endpoint management, and user-support operations for education and hospitality sectors. I excel at building reliable infrastructure, streamlining helpdesk workflows, and delivering proactive technology solutions that keep hundreds of staff productive.

Driven by collaboration and continuous learning, I enjoy mentoring teammates, creating knowledge bases, and documenting best practices to reduce incidents and onboarding time. I’m currently focused on expanding cloud, virtualization, and security capabilities across multiple sites.

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Language

English
Fluent

Work Experience

Network Support at Brookfield Academy
April 1, 2024 - Present
Primary IT contact for academy, elementary, and 10+ satellite offices; delivered remote and onsite support to 200+ staff. Upgraded legacy infrastructure by replacing switches, access points, and servers to improve reliability and performance. Resolved Tier 1-2 incidents, reducing downtime through proactive monitoring and rapid response.
Network Technician at Voree IT Solutions
July 1, 2023 - March 1, 2024
Supported Schulson Collective restaurants (15+ locations); installed/configured Meraki switches/FortiGate firewalls and Aerohive APs for new acquisitions across PA/NJ/DE. Acted as sole on-site IT resource for multiple sites, handling general IT support, POS systems, Wi-Fi, and security compliance.
IT Support Specialist at I2M Solutions
March 1, 2019 - June 1, 2023
Provided helpdesk and field support for PA CareerLink offices citywide; managed 500+ endpoints. Supervised and trained interns, creating onboarding guides and technical documentation. Maintained laptop inventory and imaging; added to internal knowledge base regularly.
IS Specialist I at TruMark Financial Credit Union
May 1, 2018 - February 1, 2019
Delivered Tier 1 helpdesk via phone, remote, and in-person support for 300+ employees; specialized in core banking software (Symitar). Adhered to strict SLAs using ticketing systems; consistently achieved 95% resolution within target. Troubleshot hardware/software issues on Windows desktops, printers, and VoIP phones.

Education

Bachelor of Science in Business Administration, IT Management at Bloomsburg University of Pennsylvania
January 11, 2030 - January 4, 2026

Qualifications

CompTIA A+
January 1, 2023 - January 4, 2026
CompTIA Network+
January 1, 2023 - January 4, 2026

Industry Experience

Education, Professional Services, Software & Internet, Government