With 3+ years of experience scaling complex B2B SaaS platforms, including growing a user base from 12k to 40k, boosting engagement by 83% reduced support tickets to near zero. Expert in managing scalable design systems that cut dev time by 85% and collaborating with cross-functional teams to translate business goals into high-fidelity, production-ready solutions.

Divya Saraogi

With 3+ years of experience scaling complex B2B SaaS platforms, including growing a user base from 12k to 40k, boosting engagement by 83% reduced support tickets to near zero. Expert in managing scalable design systems that cut dev time by 85% and collaborating with cross-functional teams to translate business goals into high-fidelity, production-ready solutions.

Available to hire

With 3+ years of experience scaling complex B2B SaaS platforms, including growing a user base from 12k to 40k, boosting engagement by 83% reduced support tickets to near zero. Expert in managing scalable design systems that cut dev time by 85% and collaborating with cross-functional teams to translate business goals into high-fidelity, production-ready solutions.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent

Work Experience

Product (UX/UI) Designer at SmartONE Solutions
September 1, 2022 - December 1, 2025
Led end-to-end design for the Glance app and redesigned four legacy experiences across mobile, web, tablet, and kiosks; grew user base from 12k to 40k, boosted user engagement by 83%, and reduced related customer support tickets. Architected SmartONE’s first design system with dynamic scalable components and design tokens, reducing frontend development time by 80% and increasing shipping speed by 85%. Partnered with Product & Engineering to translate complex requirements into intuitive interaction models; conducted stakeholder alignment sessions with clients, internal leadership and CEO. Implemented AI-assisted workflows (Claude, Lovable, Cursor) to accelerate layout generation and UX copywriting, cutting concept-to-validation time by over 75%.
UX/UI Designer Intern at HelloxLabs Design Agency
January 1, 2022 - May 1, 2022
Drove discovery and UX research for a digital networking platform, including 12 usability testing sessions; used quantitative and qualitative data to uncover user motivations and inform the product's strategic direction. Delivered thoughtful, high-quality UX/UI design deliverables, translating insights into polished UI components that improved user experiences.

Education

Postgraduate Diploma in Interactive Media Design at Sheridan College
September 1, 2021 - April 1, 2022
Postgraduate Diploma in Digital Product Design at Sheridan College
September 1, 2020 - April 1, 2021
Bachelor of Commerce at University of Mumbai
January 1, 2018 - May 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment