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I'm Michele Giordano, a versatile, people-first professional with 15+ years across retail, hospitality, customer service, and hands-on production. I thrive in fast-paced environments and enjoy keeping operations running smoothly. I'm comfortable jumping between roles—from stocking shelves and handling cash to training employees and leading complex projects. I bring a fast-learning mindset, a strong work ethic, and a genuine passion for keeping guests happy and delivering strong guest experiences.…I'm Michele Giordano, a versatile, people-first professional with 15+ years across retail, hospitality, customer service, and hands-on production. I thrive in fast-paced environments and enjoy keeping operations running smoothly. I'm comfortable jumping between roles—from stocking shelves and handling cash to training employees and leading complex projects. I bring a fast-learning mindset, a strong work ethic, and a genuine passion for keeping guests happy and delivering strong guest experiences.

Michele Giordano

Web Designer, Graphic Designer, Brand Designer, +2

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I'm Michele Giordano, a versatile, people-first professional with 15+ years across retail, hospitality, customer service, and hands-on production. I thrive in fast-paced environments and enjoy keeping operations running smoothly. I'm comfortable jumping between roles—from stocking shelves and handling cash to training employees and leading complex projects. I bring a fast-learning mindset, a strong work ethic, and a genuine passion for keeping guests happy and delivering strong guest experiences.…I'm Michele Giordano, a versatile, people-first professional with 15+ years across retail, hospitality, customer service, and hands-on production. I thrive in fast-paced environments and enjoy keeping operations running smoothly. I'm comfortable jumping between roles—from stocking shelves and handling cash to training employees and leading complex projects. I bring a fast-learning mindset, a strong work ethic, and a genuine passion for keeping guests happy and delivering strong guest experiences.

Available to hire

I’m Michele Giordano, a versatile, people-first professional with 15+ years across retail, hospitality, customer service, and hands-on production. I thrive in fast-paced environments and enjoy keeping operations running smoothly.

I’m comfortable jumping between roles—from stocking shelves and handling cash to training employees and leading complex projects. I bring a fast-learning mindset, a strong work ethic, and a genuine passion for keeping guests happy and delivering strong guest experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Owner / Property Manager at Airbnb

January 1, 2024 - Present

Manage the full guest experience: bookings, communication, check-in/check-out, troubleshooting, and post-stay follow-up. Coordinate cleaning and maintenance, maintain spotless property standards, and resolve issues quickly to protect rating.

Small Business Co-Owner at StickerGal

January 1, 2022 - Present

Designed, built, and launched the Sticker Gal Shopify store from scratch — custom theme, product templates, checkout, and ongoing iteration. Created all marketing: brand identity, product photography, social content, email campaigns, and on-page SEO; iterate on landing pages from conversion data. Operate the business: product launches, fulfillment, and customer service alongside design and development.

Freelance Web and Graphic Design at Eight 84

January 1, 2010 - Present

Run a one-person design and development studio building custom websites, Shopify storefronts, and brand identities for consumer companies. Deliver projects end-to-end: discovery, UX wireframes in Figma, front-end builds in React/ Next.js, Shopify theme development, and post-launch optimization.

Account Manager at Picaboo Yearbooks

January 1, 2016 - December 31, 2022

Sold yearbooks to K-12 Schools & managed those accounts from onboarding through final delivery each year. Hosted remote training sessions for school advisors and student staff, walking them through the yearbook platform end-to-end. Assisted with keeping advisors on track to meet their printing deadlines.

FAA DMIR / Production Manager at Aero Decals

January 1, 2011 - December 31, 2016

Held in-house FAA DMIR Certification: Conducted AS9100 conformity inspections and issued airworthiness certifications. Planned and organized production schedules to meet aerospace customer deadlines across multiple concurrent orders. Communicated directly with aviation purchasers and engineers about orders, specifications, and custom solutions. Received and inspected aircraft materials; tagged and stored parts to FAA standards; managed MSDS and COC documentation with shelf-life tracking.

Co-Owner at StickerGal

January 1, 2022 - Present

Designed, built, and launched the Sticker Gal Shopify store from scratch — custom theme, product templates, checkout, and ongoing iteration. Led marketing: brand identity, product photography, social content, email campaigns, and on-page SEO; iterate on landing pages from conversion data. Operated the business: product launches, fulfillment, and customer service alongside design and development.

Freelance Web and Graphic Designer at Eight 84

January 1, 2010 - Present

Run a one-person design and development studio building custom websites, Shopify storefronts, and brand identities for consumer companies. Deliver projects end-to-end: discovery, UX wireframes in Figma, front-end builds in React/Next.js, Shopify theme development, and post-launch optimization.