Software Engineer with a Master’s in Information Technology from Monash University, experienced in building full-stack web applications with TypeScript, React, Python, and REST APIs. Worked with AWS, Docker, Agile development, and data processing workflows to deliver scalable, user-focused products. Builds production-ready features end-to-end—designing interfaces, integrating LLM APIs, automating data pipelines, and deploying reliable services to cloud and CI/CD environments.

Eishi Sano

Software Engineer with a Master’s in Information Technology from Monash University, experienced in building full-stack web applications with TypeScript, React, Python, and REST APIs. Worked with AWS, Docker, Agile development, and data processing workflows to deliver scalable, user-focused products. Builds production-ready features end-to-end—designing interfaces, integrating LLM APIs, automating data pipelines, and deploying reliable services to cloud and CI/CD environments.

Available to hire

Software Engineer with a Master’s in Information Technology from Monash University, experienced in building full-stack web applications with TypeScript, React, Python, and REST APIs. Worked with AWS, Docker, Agile development, and data processing workflows to deliver scalable, user-focused products.

Builds production-ready features end-to-end—designing interfaces, integrating LLM APIs, automating data pipelines, and deploying reliable services to cloud and CI/CD environments.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

Work Experience

Full-Stack Software Development Intern at ReCo
July 1, 2026 - Present
Rebuilt the frontend of an agentic AI content platform from Figma to a functional React UI for AI research and content-generation workflows. Built an automated AI-powered web-crawling and prospect qualification pipeline that cleans Apollo CSV exports, analyzes company homepages, classifies businesses using the Claude API, and separates target health companies from irrelevant prospects. Integrated the Pinch Payments API during a 48-hour hackathon to support subscription plans, credit packages, and usage-based billing for AI services.
Customer Support Specialist at TeamViewer Pty Ltd
March 1, 2025 - March 31, 2026
Managed 100–150 weekly APAC customer cases in Japanese and English using Freshdesk and Genesys Cloud while ensuring SLA compliance and maintaining 90% CSAT. Diagnosed and resolved technical issues related to remote connectivity, licensing, and account access. Maintained 10–15 minute call handling times, responded within 2 hours, resolved cases within 4–5 days, and performed sensitive account actions with GDPR compliance and a four-eye process.

Education

Master of Information Technology at Monash University
February 1, 2022 - June 30, 2024
Bachelor of Social Science at Gakushuin University
April 1, 2017 - March 31, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Education, Professional Services, Computers & Electronics