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I am Melis Ekici, an HR and Operations professional with a track record in recruitment support, customer operations, and administrative coordination in multinational environments. I focus on clear communication, robust documentation, and consistent process management to help teams run smoothly and meet ambitious targets. I am proactive, detail-oriented, and collaborative, with a passion for building efficient workflows and positive stakeholder experiences. I thrive in dynamic settings and enjoy turning challenges into actionable improvements.…I am Melis Ekici, an HR and Operations professional with a track record in recruitment support, customer operations, and administrative coordination in multinational environments. I focus on clear communication, robust documentation, and consistent process management to help teams run smoothly and meet ambitious targets. I am proactive, detail-oriented, and collaborative, with a passion for building efficient workflows and positive stakeholder experiences. I thrive in dynamic settings and enjoy turning challenges into actionable improvements.

Melis Ekici

Project Manager, Graphic Designer, Copywriter, +1

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I am Melis Ekici, an HR and Operations professional with a track record in recruitment support, customer operations, and administrative coordination in multinational environments. I focus on clear communication, robust documentation, and consistent process management to help teams run smoothly and meet ambitious targets. I am proactive, detail-oriented, and collaborative, with a passion for building efficient workflows and positive stakeholder experiences. I thrive in dynamic settings and enjoy turning challenges into actionable improvements.…I am Melis Ekici, an HR and Operations professional with a track record in recruitment support, customer operations, and administrative coordination in multinational environments. I focus on clear communication, robust documentation, and consistent process management to help teams run smoothly and meet ambitious targets. I am proactive, detail-oriented, and collaborative, with a passion for building efficient workflows and positive stakeholder experiences. I thrive in dynamic settings and enjoy turning challenges into actionable improvements.

Available to hire

I am Melis Ekici, an HR and Operations professional with a track record in recruitment support, customer operations, and administrative coordination in multinational environments. I focus on clear communication, robust documentation, and consistent process management to help teams run smoothly and meet ambitious targets.

I am proactive, detail-oriented, and collaborative, with a passion for building efficient workflows and positive stakeholder experiences. I thrive in dynamic settings and enjoy turning challenges into actionable improvements.

Skills

Microsoft Office

Experience Level

Microsoft Office

Expert

Language

English

Fluent

German

Intermediate

Turkish

Fluent

Work Experience

Process Executive at Infosys BPM

February 1, 2025 - November 23, 2025

Managed the full lifecycle of customer orders, ensured smooth processing, and met SLA targets. Served as the primary contact for escalated customer cases, resolving issues efficiently and professionally. Improved workflow accuracy through consistent documentation and compliance monitoring. Identified process gaps and supported improvement initiatives that led to a 12% increase in CSAT. Collaborated with internal teams to streamline communication and reduce resolution times.

Human Resources Trainee at ASCARI S.R.O

September 1, 2024 - September 1, 2024

Conducted candidate sourcing across job boards and social platforms. Screened resumes, scheduled interviews, and maintained applicant data in the ATS. Managed job advertisements and coordinated with hiring managers on recruitment needs. Supported onboarding preparation and maintained organized HR documentation and records.

Counseling Intern at Kenan Yalçın High School

January 1, 2022 - January 1, 2022

Provided educational counseling to students. Organized awareness seminars and maintained documentation.

Events & Archive Manager at TOG Community V.F.

January 1, 2022 - January 1, 2022

Coordinated foundation events and activities. Managed digital archives and documentation.

Delegate at United Nations Women Committee

April 1, 2024 - November 23, 2025

Represented the United Mexican States in debates on gender equality and women’s rights.