I am a highly motivated and adaptable person with strong communication and administrative skills, and I thrive in fast-paced environments where collaboration and attention to detail are essential. I have a genuine interest in media, social media, branding, and customer engagement, and I am confident I would bring a positive attitude, fresh ideas, and a strong willingness to learn and grow within the role. I am creative and customer-focused professional with 8+ years of experience across retail, sales, and client support, now specialising in digital marketing and social media. Skilled in content creation, audience engagement, and translating customer insights into impactful brand experiences. Strong communicator with a passion for trends, storytelling, and starting to build meaningful connections between brands and their audiences.

Eleni Karambinas

I am a highly motivated and adaptable person with strong communication and administrative skills, and I thrive in fast-paced environments where collaboration and attention to detail are essential. I have a genuine interest in media, social media, branding, and customer engagement, and I am confident I would bring a positive attitude, fresh ideas, and a strong willingness to learn and grow within the role. I am creative and customer-focused professional with 8+ years of experience across retail, sales, and client support, now specialising in digital marketing and social media. Skilled in content creation, audience engagement, and translating customer insights into impactful brand experiences. Strong communicator with a passion for trends, storytelling, and starting to build meaningful connections between brands and their audiences.

Available to hire

I am a highly motivated and adaptable person with strong communication and administrative skills, and I thrive in fast-paced environments where collaboration and attention to detail are essential. I have a genuine interest in media, social media, branding, and customer engagement, and I am confident I would bring a positive attitude, fresh ideas, and a strong willingness to learn and grow within the role. I am creative and customer-focused professional with 8+ years of experience across retail, sales, and client support, now specialising in digital marketing and social media. Skilled in content creation, audience engagement, and translating customer insights into impactful brand experiences. Strong communicator with a passion for trends, storytelling, and starting to build meaningful connections between brands and their audiences.

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Language

English
Fluent

Work Experience

Client Support Officer at Compass Education
January 1, 2026 - Present
Communicates complex technical information in a clear, user-friendly way, strengthens customer engagement and platform usability; identifies recurring user pain points and contributes to improving overall user experience and satisfaction; manages high volumes of client interactions across phone, email, and digital platforms; develops strong understanding of user behavior to inform more effective communication strategies; maintains detailed case documentation ensuring consistency and clarity across customer interactions.
Casual Sales Assistant at Glassons
May 1, 2021 - December 1, 2022
Delivers personalised styling experiences aligned with brand identity and customer trends; assists with visual merchandising to maintain engaging in-store presentation; supports stock management and product displays to optimise customer experience.
Sales Assistant / Acting Assistant Manager at The Reject Shop
October 1, 2015 - June 1, 2022
Delivers daily store operations support including team coordination and opening/closing procedures; trains and onboards new team members to improve performance and consistency; manages merchandising and promotional setups to drive sales and customer engagement; delivers high-quality customer service in a fast-paced retail environment.
Sales Consultant at Telstra
March 1, 2023 - January 31, 2026
Provided sales consulting to Telstra customers, recommending tailored technology solutions and delivering excellent customer service. Built lasting customer relationships and contributed to sales targets.

Education

High School Graduate at Cheltenham Secondary College
January 1, 2011 - January 1, 2017
Diploma of Social Media Marketing at Open Colleges
January 1, 2019 - January 1, 2020
High School at Cheltenham Secondary College
January 1, 2011 - December 31, 2017
Diploma of Social Media Marketing at Open Colleges
January 1, 2019 - January 1, 2020

Qualifications

Diploma of Social Media Marketing
January 1, 2019 - January 1, 2020

Industry Experience

Retail, Education, Media & Entertainment, Consumer Goods, Professional Services