Learning Experience Designer and Change Consultant with 20 years’ experience delivering capability development, organisational change and blended learning solutions across government and safety-conscious regulated environments. Skilled in training needs analysis, scenario-based curriculum design, stakeholder engagement and large-scale transformation. I design and build end-to-end digital learning (eLearning, video, job aids) using tools like Articulate Storyline/Rise and modern AI avatar production, translating complex frameworks into practical, role-based learning that supports business readiness and performance.…

Doug Mulitalo

Learning Experience Designer and Change Consultant with 20 years’ experience delivering capability development, organisational change and blended learning solutions across government and safety-conscious regulated environments. Skilled in training needs analysis, scenario-based curriculum design, stakeholder engagement and large-scale transformation. I design and build end-to-end digital learning (eLearning, video, job aids) using tools like Articulate Storyline/Rise and modern AI avatar production, translating complex frameworks into practical, role-based learning that supports business readiness and performance.…

Available to hire

Learning Experience Designer and Change Consultant with 20 years’ experience delivering capability development, organisational change and blended learning solutions across government and safety-conscious regulated environments. Skilled in training needs analysis, scenario-based curriculum design, stakeholder engagement and large-scale transformation.

I design and build end-to-end digital learning (eLearning, video, job aids) using tools like Articulate Storyline/Rise and modern AI avatar production, translating complex frameworks into practical, role-based learning that supports business readiness and performance.

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Language

English
Fluent

Work Experience

Learning Designer at Law Institute of Victoria (via Vidversity)
January 2, 2026 - Present
Converted recorded legal webinars into structured, self-paced online learning experiences for adult learners. Rebuilt slides via OCR, edited and synced VTT captions, and restructured content into accessible, modular eLearning.
Converted webinars into structured self-paced eLearning at Law Institute of Victoria (via Vidversity) 2026
January 1, 2026 - December 31, 2026
Converted recorded legal webinars into modular self-paced online learning. Rebuilt slides via OCR, edited and synced VTT captions, and restructured content into accessible eLearning modules.
Delivered mental health practitioner training program (co-built, two-person team) at Department of Health, Disability and Ageing (Medicare) via St Vincent's 2026
January 1, 2026 - December 31, 2026
Co-built a 10-day accredited mental health practitioner training program within a 6-week window. Produced ~500,000 words of original content across 14 scenario-based eLearning modules and 19 video demonstrations, including facilitator-led sessions, end-to-end clinical scenarios and structured evidence-informed workbooks.
Learning Experience Designer at Department of Health, Disability and Ageing (Medicare) - via St Vincent's
January 1, 2026 - Present
Co-built a 10-day accredited mental health practitioner training program in a 6-week window as a two-person team. Produced ~500,000 words of original content across 14 scenario-based eLearning modules and 19 video demonstrations. Designed facilitator-led sessions, assessment activities, clinical scenarios and structured workbooks for evidence-informed, real-world decision-making.
Learning Designer (RAP-aligned culturally respectful modules) at 2Ways Consultancy
January 1, 2025 - December 31, 2025
Designed culturally respectful modules (“Our Shared Past”, “Present Realities”, “Towards a Shared Future”) supporting Reconciliation Action Plan initiatives. Produced multimedia, infographics and Storyline activities.
Learning Designer at 2Ways Consultancy
January 1, 2025 - December 31, 2025
Designed culturally respectful modules ("Our Shared Past", "Present Realities", "Towards a Shared Future") supporting Reconciliation Action Plan initiatives. Produced multimedia, infographics and Storyline activities.
Learning Designer & Adobe Trainer at Queensland Rail
January 1, 2025 - December 31, 2025
Upskilled in-house trainers and instructional designers in Adobe tools (Premiere Pro, Photoshop); built facilitator guides and hands-on activities. Developed learning materials and facilitator resources using Queensland Rail assets and operational content, providing exposure to a rail-sector environment and a safety-conscious workforce.
Learning Designer | Instructional Designer (microlearning series) at BHP (via Mallesons)
January 1, 2020 - January 1, 2025
Designed a four-part microlearning series (“Race Around the World”) with dual-language content (English + Chilean Spanish). Created comic-style scenario refreshers and simplified BHP’s contract-creation process using decision tools, scenarios and a SharePoint knowledge hub.
Learning Designer | Instructional Designer (learning suite development) at Mallesons (formerly King & Wood Mallesons)
January 1, 2020 - January 1, 2025
Designed and developed a 71-module learning suite across Agile, Change, Process Improvement, Data and AI. Built branching scenarios and translated complex legal frameworks into practical, role-based learning experiences.
Learning Designer at BHP (via Mallesons)
January 1, 2020 - December 31, 2025
Designed a four-part microlearning series ("Race Around the World") with dual-language content (English + Chilean Spanish) and comic-style scenario refreshers. Simplified BHP's complex contract-creation process through decision tools, scenarios and a SharePoint knowledge hub.
Learning Designer at Mallesons (formerly King & Wood Mallesons)
January 1, 2020 - December 31, 2025
Designed and developed a 71-module learning suite across Agile, Change, Process Improvement, Data and AI. Designed assessments, branching scenarios and learner resources that translated complex legal frameworks into practical, role-based learning and supported knowledge transfer and application.
Founder | Digital Learning Experience Designer at Elevate eLearning
January 1, 2020 - Present
Deliver end-to-end digital learning for corporate and government clients: instructional design, Articulate Storyline & Rise, SCORM packaging, and AI avatar video production (HeyGen, Vyond, Camtasia).
Organisational Change & Training Lead (Telstra account) at IBM
January 1, 2016 - January 1, 2020
Led change, training and communications strategies for IBM-delivered projects on a key Telstra partnership account. Delivered Design Thinking workshops for executive leadership, conducted training needs analyses and stakeholder consultations, and embedded blended learning, microlearning and self-service “learn as you go” practices supported by job aids for system upgrades and offshoring programs.
Organisational Change & Training Lead - Telstra account at IBM
January 1, 2016 - December 31, 2020
Led change, training and communications strategies for IBM-delivered projects on a key Telstra partnership account, including stakeholder alignment and champion networks. Delivered Design Thinking workshops for executive leadership and international support functions. Conducted training needs analyses and stakeholder consultations to identify capability gaps and inform learning, communications and business readiness strategies. Embedded blended learning, microlearning and self-service "learn as you go" practices, with performance-support tools for system upgrades and offshoring programs.
Senior Consultant at Pearson, Truman & Associates
January 1, 2015 - December 31, 2016
Designed and delivered Salesforce and system training for clinical and non-clinical staff. Designed and delivered a national webinar program and quick-reference resources for 500+ staff. Developed flexible materials for rapid conversion to eLearning, ensuring scalability across teams.
Learning Partner (Retail Leaders / Projects) at Coles
January 1, 2014 - January 1, 2016
Re-engineered national leadership programs using multimodal, blended learning approaches. Introduced prerequisite eLearning and experiential workshops, reducing training delivery time by 25%. Partnered with stakeholders to co-design a 5-year training strategy.
Learning Partner, Retail Leaders / Projects at Coles
January 1, 2014 - December 31, 2016
Re-engineered national leadership programs using multimodal, blended learning approaches. Introduced pre-requisite eLearning and experiential workshops, reducing training delivery time by 25%. Partnered with stakeholders to co-design a 5-year training strategy.

Education

Design & Visual Communications at Swinburne University
January 1, 2017 - December 31, 2020
Certificate IV in Training & Assessment (TAE) at Swinburne University
January 1, 2017 - January 1, 2020
Agile & Design Thinking at IBM
January 1, 2018 - January 1, 2018
Prosci Change Management at Prosci
January 1, 2016 - January 1, 2016

Qualifications

Certificate IV in Training & Assessment (TAE)
January 1, 2011 - December 31, 2011
Agile & Design Thinking - IBM
January 1, 2018 - December 31, 2018
Prosci Change Management - Prosci
January 1, 2016 - December 31, 2016
Certificate IV in Training & Assessment (TAE)
January 1, 2017 - January 1, 2020
Agile & Design Thinking
January 1, 2018 - January 1, 2018
Prosci Change Management
January 1, 2016 - January 1, 2016

Industry Experience

Agriculture & Mining, Education, Government, Healthcare, Non-Profit Organization, Professional Services, Retail, Telecommunications, Other, Transportation & Logistics
    First Contact – Branching Scenario with Personalised PDF Output (Storyline 360)
    This is a demo module built to demonstrate advanced Articulate Storyline development: custom branching navigation, tracked decision variables, conditional logic, and a fully personalised, brand-styled incident report generated as a downloadable PDF based on the learner's choices. The learner identifies their operative, investigates a reported "extraterrestrial incident," and makes a series of branching decisions. Behind the scenes, Storyline variables track three behavioural scores (Curiosity, Caution, Escalation) across the decision points, resolve them into one of several end classifications, and generate a personalised PDF report reflecting the learner's specific playthrough. I built this to show what's possible in Storyline beyond standard click-and-reveal interactions — combining custom JavaScript, conditional logic, and creative interaction design with the technical rigour needed for enterprise SCORM/LMS delivery. Live demo: https://www.twine.net/signin elearning articulatestoryline storyline360 instructionaldesign onlinetraining training camtasia HeyGen 11Labs vyond…
    Competition Law – Essential Level (Demo Module)
    Demo module built to showcase the Essential production tier — one of several fidelity levels I offer for eLearning development. This tier uses static imagery and text to deliver foundational compliance content quickly and cost-effectively. Covers the foundations of Competition Law under the Competition and Consumer Act 2010, how procurement and sourcing activity can pose risk, and how to identify behaviours such as bid rigging and collusion. View the live module: https://www.twine.net/signin elearning articulatestoryline storyline360 instructionaldesign onlinetraining training compliancetraining camtasia HeyGen 11Labs vyond…
    Competition Law – Enhanced Level (Demo Module)
    Demo module built to showcase the Enhanced production tier — one of several fidelity levels I offer for eLearning development. This tier layers in video, photography and animated interactive elements over the core content for a more polished, engaging experience. Covers the foundations of Competition Law under the Competition and Consumer Act 2010, how procurement and sourcing activity can pose risk, and how to identify behaviours such as bid rigging and collusion. View the live module: https://www.twine.net/signin elearning articulatestoryline storyline360 instructionaldesign onlinetraining training compliancetraining camtasia HeyGen 11Labs vyond…
    Competition Law – Immersive Level, AI Avatar (Demo Module)
    Demo module built to showcase the Immersive production tier with a photorealistic AI avatar — one of several fidelity levels I offer for eLearning development. This tier uses an AI-generated presenter alongside cinematic visuals for a high-production, broadcast-style learning experience. Covers the foundations of Competition Law under the Competition and Consumer Act 2010, how procurement and sourcing activity can pose risk, and how to distinguish between cartels, concerted practices and collective boycotts. View the live module: https://www.twine.net/signin elearning articulatestoryline storyline360 instructionaldesign onlinetraining training compliancetraining camtasia HeyGen 11Labs vyond…
    Competition Law – Immersive Level, Animated Avatar (Demo Module)
    Demo module built to showcase the Immersive production tier with an illustrated animated avatar — one of several fidelity levels I offer for eLearning development. This tier adds a guided on-screen presenter and interactive scenario-based clickable content for a more engaging, story-driven experience. Covers the foundations of Competition Law under the Competition and Consumer Act 2010, how procurement and sourcing activity can pose risk, and how to distinguish between cartels, concerted practices and collective boycotts. View the live module: https://www.twine.net/signin elearning articulatestoryline storyline360 instructionaldesign onlinetraining training compliancetraining camtasia HeyGen 11Labs vyond…
    Competition Law – Immersive Level, Detective Theme (Demo Module)
    Demo module built to showcase the Immersive production tier with a fully gamified, detective-themed narrative — one of several fidelity levels I offer for eLearning development. This tier turns compliance training into a mission-based investigation, with a case file, suspects and clues, to maximise engagement and retention. Covers the foundations of Competition Law under the Competition and Consumer Act 2010, the role of the ACCC, and how to distinguish between cartels, concerted practices and collective boycotts. View the live module: https://www.twine.net/signin elearning articulatestoryline storyline360 instructionaldesign onlinetraining training compliancetraining camtasia HeyGen 11Labs vyond…