Available to hire
Hi, I’m Elizabeth Espinal. I’m a bilingual English–Spanish professional with extensive experience in customer service, tutoring, translating, communication, and remote-ready support environments.
I’ve worked with customers, maintained confidentiality, and used technology to deliver high-quality service. I’m reliable, detail-oriented, and adaptable in fast-paced remote settings, and I thrive in diverse, collaborative teams.
Skills
Experience Level
Intermediate
Language
English
Fluent
Spanish; Castilian
Fluent
French
Beginner
Japanese
Beginner
Work Experience
E-Commerce Associate at Whole Foods Market
February 1, 2021 - June 1, 2025Fulfilled online customer orders accurately while meeting delivery timelines. Provided courteous and professional customer service, including bilingual assistance. Resolved customer concerns efficiently while maintaining a positive experience. Managed multiple tasks simultaneously in a fast-paced environment. Followed company procedures and quality standards consistently.
Spanish Language Support (In-Person) at Specialty Language Network
May 1, 2024 - April 1, 2025Supported clear communication between staff and Spanish-speaking clients in a clinical environment. Communicated complex information in a calm, respectful, and easy-to-understand manner. Maintained strict confidentiality and professionalism at all times. Adapted communication style to different individuals and situations.
Private English Tutor at Freelance - Online
March 1, 2020 - PresentDelivered one-on-one instruction focused on conversation, comprehension, and confidence building. Adjusted communication style to meet individual needs and learning styles. Built long-term rapport with clients through clear explanations and reliability. Supported learners preparing for standardized exams such as TOEFL.
TCAB Program Volunteer at Cedars-Sinai Hospital
November 1, 2022 - February 1, 2023Assisted with patient communication and culturally sensitive interactions. Supported diverse populations using clear and empathetic communication.
Education
Bachelor’s Degree in Biomedical Sciences at Charles R. Drew University of Medicine and Science
January 11, 2030 - August 1, 2022Qualifications
Certified Medical Interpreter – Spanish (NBCMI)
April 1, 2025 - December 20, 2025Certified Healthcare Interpreter – Spanish (CCHI)
May 1, 2025 - December 20, 2025120-Hour Premier TEFL Certification
October 1, 2025 - December 20, 202540-Hour Medical Interpreter Training
January 1, 2023 - December 20, 2025Industry Experience
Healthcare, Education, Retail, Consumer Goods, Professional Services
Skills
Experience Level
Intermediate
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