Hello! I'm Elle N Grace Travino, a flexible virtual assistant based in Davao City, Philippines, with a background in pharmacy and hands-on experience in social media management and graphic design. I help small businesses build a strong online presence by creating engaging content, managing accounts, and handling customer service with a friendly, proactive approach. I'm proficient with Canva, Adobe Creative Suite, WordPress, and SEO, and I enjoy turning ideas into visually appealing, on-brand materials. I'm reliable, detail-oriented, and comfortable coordinating with teams and clients to meet deadlines.…

Elle N Grace Travino

Hello! I'm Elle N Grace Travino, a flexible virtual assistant based in Davao City, Philippines, with a background in pharmacy and hands-on experience in social media management and graphic design. I help small businesses build a strong online presence by creating engaging content, managing accounts, and handling customer service with a friendly, proactive approach. I'm proficient with Canva, Adobe Creative Suite, WordPress, and SEO, and I enjoy turning ideas into visually appealing, on-brand materials. I'm reliable, detail-oriented, and comfortable coordinating with teams and clients to meet deadlines.…

Available to hire

Hello! I’m Elle N Grace Travino, a flexible virtual assistant based in Davao City, Philippines, with a background in pharmacy and hands-on experience in social media management and graphic design. I help small businesses build a strong online presence by creating engaging content, managing accounts, and handling customer service with a friendly, proactive approach.

I’m proficient with Canva, Adobe Creative Suite, WordPress, and SEO, and I enjoy turning ideas into visually appealing, on-brand materials. I’m reliable, detail-oriented, and comfortable coordinating with teams and clients to meet deadlines.

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Language

English
Fluent

Work Experience

Social Media Manager / Customer Service at Tooth Works Dental Clinic
June 1, 2025 - January 1, 2026
Managed social media channels and customer service; content creation; engagement and inquiries handling for a dental clinic.
Etsy Store Manager at Momma Ellen’s Digi Store
May 1, 2023 - Present
Oversee store operations, product listings, customer communications, and order fulfillment for an Etsy shop.
Social Media Manager / Graphic Designer at Basil’s Mobile Play inflatable rental company
January 1, 2025 - May 1, 2026
Led social media strategy and graphic design; created ads, banners, campaigns; managed customer interactions and promotions.
Insurance Eligibility Verifier at Circle Medical Care of California
November 1, 2023 - May 1, 2025
Verified patients' insurance eligibility; coordinated with healthcare providers; supported pre-authorization processes.
Medical Virtual Assistant / Insurance Eligibility Verifier at Advanced Practice Mental Health
August 1, 2022 - September 1, 2023
Administrative and clinical support; insurance eligibility checks; scheduling and patient coordination.
Technical Customer Support Representative at Cisco / Linksys
January 1, 2014 - January 1, 2015
Provided technical support to customers; resolved network and device issues; documented solutions.

Education

Bachelor of Science in Pharmacy at San Pedro College of Davao
January 1, 2007 - January 1, 2013
Bachelor of Science in Pharmacy at San Pedro College of Davao
January 1, 2007 - January 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Healthcare, Software & Internet
    Social Media manager at Basil's inflatable rentals

    Social Media management and creation from start to finish- Logo’s, banners, advertisement materials , run Facebook Ads campaign, Ads monitoring and adjustment on target reach based on results, ensure consistency in branding and tone, created reels and short-form video contents, reply to inquiry and book appointments.