Freelancer providing system administration and technical support services; also involved in translation, interpreting, copy editing and proofreading in Bulgarian and English.

Sysadmin/Technical Support at Aster Group Ltd.

March 1, 2024 - October 1, 2024

Sysadmin/Technical Support responsibilities including server maintenance, monitoring, and user support; Sofia, Bulgaria.

Sysadmin/Junior DevOps at Linkmobility Bulgaria

September 1, 2021 - March 1, 2024

System administration and junior DevOps tasks; Linux server maintenance, monitoring, backups, deployments, and incident response.

DevOps Intern in Syncplicity’s R&D DevOps team at Axway Bulgaria

September 1, 2020 - September 1, 2021

DevOps intern supporting automation, CI/CD pipelines, and infrastructure tasks in R&D DevOps team.

Account Managers’ Technical Support at Concentrix Bulgaria (Cisco account)

May 1, 2018 - September 1, 2020

Technical support for Cisco account; troubleshooting, customer communication, and coordination with account managers.

Hosting Technical Support at SiteGround

May 1, 2016 - April 1, 2017

Hosting technical support; server troubleshooting, hosting services, and customer assistance.

Sysadmin/Hosting Technical Support at Siteswitch (Paragon Internet Services Ltd.)

December 1, 2014 - April 1, 2016

Sysadmin/Hosting support; server administration, backups, and customer support.

Shop consultant at Aster Group Ltd.

August 1, 2011 - October 1, 2013

Shop consultant; customer service and product assistance.

Cross-sell Operator at Call Center BG

December 1, 2010 - March 1, 2011

Cross-sell and customer service roles.

Freelancer/Contractor - Sysadmin/Tech Support

May 1, 2025 - Present

Freelance sysadmin and technical support services; also providing translation/interpreting and proofreading in Bulgarian and English.

DevOps Intern (R&D DevOps) at Axway Bulgaria (Syncplicity's R&D DevOps)

September 1, 2020 - September 1, 2021

Assisted with CI/CD pipelines, automation, and infrastructure tasks.

Freelancer/Contractor as a Sysadmin/Tech Support

May 1, 2025 - Present

Freelancer/Contractor providing system administration and technical support services, including translation, interpreting, copy editing and proofreading in Bulgarian and English. Delivered remote and on-site IT support, infrastructure maintenance, and project-based tasks.

Education

Bachelor in Bulgarian Philology at Sofia University “St. Kliment Ohridski”

September 1, 2025 - July 30, 2029

Bachelor in Pop and Jazz Doublebass at National Academy of Music “Prof. Pancho Vladigerov”

September 1, 2011 - July 1, 2013

High School at National School of Music “Lyubomir Pipkov”

September 1, 2006 - June 1, 2011

Bachelor in Bulgarian Philology at Sofia University “St. Kliment Ohridski”

September 1, 2025 - December 28, 2025

Bachelor in Pop and Jazz Doublebass at National Academy of Music “Prof. Pancho Vladigerov”

September 1, 2011 - July 1, 2013

Bachelor at National School of Music “Lyubomir Pipkov”

September 1, 2006 - June 1, 2011

Qualifications

Certified in English proficiency

December 2, 2019 - December 2, 2019

Obtained a certificate in English proficiency at C2 level.

Industry Experience

Computers & Electronics, Software & Internet, Professional Services, Media & Entertainment, Telecommunications, Education, Healthcare, Consumer Goods, Gaming, Non-Profit Organization, Travel & Hospitality