EE

Hi, I’m Emaan, a marketing automation and content professional with a strong background in Pardot administration, content creation, and technical writing.

About

Hi, I’m Emaan, a marketing automation and content professional with a strong background in Pardot administration, content creation, and technical writing. I help businesses streamline their marketing operations and create content that connects, converts, and informs.

I specialize in:

Pardot Administration: Building automations, scoring models, engagement programs, and reporting dashboards that improve lead management and campaign visibility.

Content and Copywriting: Writing blogs, email campaigns, and web content that align with brand voice and drive measurable engagement.

Technical Writing: Creating process documentation, platform guides, and user resources for marketing and SaaS products.

I’ve worked with both enterprise and nonprofit organizations, including Infor and the International Rescue Committee, managing complex marketing systems and producing clear, effective content. My focus is always on combining creativity with data to deliver results that matter.

If you need an experienced Pardot specialist or a writer who understands both storytelling and systems, I’d love to help you reach your goals.

  • 8 years' experience
  • Joined August 2025

Industry experience

  • Non-Profit Organization
  • Professional Services
  • Software & Internet
  • Media & Entertainment
  • Financial Services
  • Retail

Work experience· 7 roles

Senior Manager - Marketing · Pardot (Salesforce Account Engagement)Oct 2025 – Oct 2025 · 1 mo

Led the strategic roadmap for email, events, and mobile platforms (Pardot, Blackthorn, Mobile Commons, Canva), optimizing donor engagement and operational efficiency through targeted marketing efforts. Drove a data-driven migration strategy, including end-to-end migration from Acoustic to Account Engagement, platform setup, data mapping, system integration, and campaign rebuilds to ensure seamless continuity and improved automation. Led a large-scale data-cleanup initiative reducing missing fields by 60% via Salesforce enrichment and ZoomInfo mapping; championed AI-driven automation and predictive engagement scoring to scale campaign execution. Gathered and translated requirements from Sales, Marketing and Strategy teams into actionable updates; authored technical documentation and step-by-step playbooks for Pardot usage, campaign setup, segmentation rules, dynamic content, and lead scoring; onboarded new team members for consistent execution across global teams. Spearheaded content QA

Senior Manager Marketing Operations · EM AAN E LA H IOct 2024 – Present · 2 yrs 2 mos

Designed and executed multi-step email campaigns using Pardot (Marketing Cloud Account Engagement), implemented triggered journeys and dynamic segments to improve engagement and conversion rates. Wrote nurture email copy tailored to audience segments to drive engagement and MQL conversion. Collaborated cross-functionally to ensure data hygiene and integration between Salesforce, Pardot, DOMO, and Zoominfo. Authored technical documentation and step-by-step playbooks on how to use Pardot including campaign setup, segmentation rules, dynamic content, and lead scoring models to onboard new team members and ensure consistent execution. Created a 'Temperature Gauge' lead scoring model to quantify lead readiness for efficient sales prioritization, contributing to higher conversion rates. Used Salesforce Agentforce to streamline Pardot campaign planning, segmentation logic, and automation strategy recommendations. Leveraged generative AI (ChatGPT, Gemini) to speed up content QA, documentation,

Remote Product Manager - Supporter and Client Journeys · International Rescue CommitteeSep 2024 – Aug 2025 · 1 yr

Led the strategic roadmap for email, events, and mobile platforms (Pardot, Blackthorn, Mobile Commons, Canva), optimizing donor engagement and operational efficiency through targeted marketing efforts. Led end-to-end migration from Acoustic to Account Engagement (Pardot), including platform setup, data mapping, system integration, and campaign rebuilds to ensure seamless continuity and improved automation performance. Authored a 30-page Pardot Email Platform Guide providing teams with strategic insights and best practices to maximize platform effectiveness. Developed, built, and executed over 100 robust email automation workflows (including A/B/multivariate testing flows) and 150+ segmentation queries across six global markets, driving engagement and conversions. Designed and implemented multilingual landing pages, web forms, and email preference centers enhancing lead generation and user experience. Monitored and improved email deliverability using tools like Inbox Monster and Google

Remote Product Manager - Supporter and Client Journeys · Pardot (Salesforce Account Engagement)Sep 2024 – Oct 2025 · 1 yr 2 mos
Business Intelligence Analyst · GartnerJul 2020 – Aug 2025 · 5 yrs 2 mos
Intern · Boston Consulting Group (BCG)Sep 2019 – Aug 2025 · 6 yrs
Marketing Program Specialist · Lennox InternationalAug 2018 – Aug 2025 · 7 yrs 1 mo

Education

Masters of Science in Business Analytics · SMU (Southern Methodist University)2030 – 2025
Bachelor of Arts in Corporate Communications & Public Affairs; and Markets & Culture Certification · SMU, Cox School of Business2030 – 2025
Master of Science in Business Analytics · Southern Methodist University (SMU)2030 – 2025
Bachelor of Arts in Corporate Communications & Public Affairs; Marketing & Culture Certification · Southern Methodist University (SMU)2030 – 2025

Certifications and awards· 7

Certified Scrum Product Owner2030 – 2025
Salesforce Certified Pardot Specialist2030 – 2025
HubSpot Marketing Software Certification2030 – 2025
Prompt Engineering for ChatGPT Certification (Vanderbilt University)2030 – 2025

Hire Emaan Elahi today

Post a job and invite Emaan, or contact them directly. No hidden commission.

Post a job