Maynard J.

Available to hire

Hi, I’m Maynard J. I have 7 years of experience as an IT specialist with strong customer service skills, and over 5 years in digital marketing and social media management.

About

Hi, I’m Maynard J. I have 7 years of experience as an IT specialist with strong customer service skills, and over 5 years in digital marketing and social media management. I enjoy the variety these roles bring every day and I’m always looking for ways to learn and grow. I’ve worked across different industries, which has sharpened both my technical and creative abilities and helped me develop a proactive, solutions-focused mindset.

I’m eager to join a team where I can contribute my experience and energy as a Social Media Manager and Virtual Assistant, while continuing to develop my skills with tools like DV360, Canva, Google Studio, and related platforms.

  • 10 years' experience
  • Joined May 2024

Industry experience

  • Other
  • Software & Internet
  • Telecommunications
  • Professional Services
  • Media & Entertainment

Work experience· 4 roles

Virtual Assistant / Social Media Manager · Independent / FreelanceSep 2019 – Present · 7 yrs 3 mos

Created engaging social media content aligned with client branding, managed posting schedules, engaged audiences to drive growth, and provided remote support using DV360, Studio, Canva, and Google Web Designer.

Customer Support Senior Associate · Google Operations CenterSep 2019 – May 2022 · 2 yrs 9 mos

Managed customer support operations for campaign-related issues, identified discrepancies, and provided troubleshooting via email, chat, and phone.

Operational Technical Support Tier II · Telus PhilippinesJan 2018 – Aug 2019 · 1 yr 8 mos

Delivered advanced technical assistance, diagnosed and resolved issues, guided customers through troubleshooting steps, and escalated complex cases when needed.

IT Help Desk · IBMDec 2015 – Aug 2017 · 1 yr 9 mos

Education

BS Information and Technology · Colegio de San Juan de Letran2010 – 2014
Bachelor of Science in Information Technology · Colegio de San Juan de Letran2010 – 2014

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