I’m a UX/UI designer with a focus on creating accessible, AI-informed digital experiences. Detail-oriented and naturally curious, I care about designing inclusive, user-centered solutions that work in real-world contexts while still delivering meaningful business impact. I enjoy translating user needs and business goals into clear, well-structured interfaces that are practical to build and ready to ship. I hold a B.S. in Informatics (HCI) from the University of Washington and am currently completing an M.S. in Human Factors in Information Design at Bentley University. I’m open to relocation and opportunities within fast-paced, cross-functional design teams. I’m happy to connect for job opportunities, AI-driven design discussions, or a chat about corgis over coffee.

Emily Nguyen

I’m a UX/UI designer with a focus on creating accessible, AI-informed digital experiences. Detail-oriented and naturally curious, I care about designing inclusive, user-centered solutions that work in real-world contexts while still delivering meaningful business impact. I enjoy translating user needs and business goals into clear, well-structured interfaces that are practical to build and ready to ship. I hold a B.S. in Informatics (HCI) from the University of Washington and am currently completing an M.S. in Human Factors in Information Design at Bentley University. I’m open to relocation and opportunities within fast-paced, cross-functional design teams. I’m happy to connect for job opportunities, AI-driven design discussions, or a chat about corgis over coffee.

Available to hire

I’m a UX/UI designer with a focus on creating accessible, AI-informed digital experiences. Detail-oriented and naturally curious, I care about designing inclusive, user-centered solutions that work in real-world contexts while still delivering meaningful business impact. I enjoy translating user needs and business goals into clear, well-structured interfaces that are practical to build and ready to ship.

I hold a B.S. in Informatics (HCI) from the University of Washington and am currently completing an M.S. in Human Factors in Information Design at Bentley University. I’m open to relocation and opportunities within fast-paced, cross-functional design teams.

I’m happy to connect for job opportunities, AI-driven design discussions, or a chat about corgis over coffee.

See more

Language

English
Fluent

Work Experience

UX Designer Intern at Reshape
June 1, 2025 - August 1, 2025
Conducted foundational research (50+ surveys, 5 interviews) for a B2C health and fitness digital product, uncovering pain points in the reward system through cross-functional collaboration with a PM, designers, researchers, and engineers.

Education

Master of Science in Human Factors in Information Design at Bentley University, McCallum Graduate School of Business
September 2, 2024 - May 15, 2026
Bachelor of Science in Informatics (Human-Computer Interaction) at University of Washington
September 1, 2020 - August 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Healthcare, Software & Internet, Non-Profit Organization, Retail, Professional Services
    paper Lululemon AI Tutor
    • Collaborated with PMs, engineers, and analysts in an agile environment to design an AI Tutor chatbot that streamlined Lululemon’s retail onboarding through personalized, scenario-based learning.
    • Designed and iterated on 18 Figma prototypes using reusable components, refining conversational UI patterns and interaction flows based on usability test insights to enhance product knowledge retention.
    • Achieved 100% store product knowledge retention, measured through 4 moderated usability tests with educators, resulting in a seamless handoff to the development team from concept through delivery.

    Prototype: https://www.twine.net/signin
    https://www.twine.net/signin

    paper Ikigai x Delta Children
    • Spearheaded usability testing with 4 supply chain professionals via UserTesting.com to uncover trust barriers and validate an AI-driven forecasting solution targeting revenue loss from inventory inefficiencies.
    • Engineered a Custom GPT by structuring 100+ rows of inventory data and refining prompts for “Explainable AI,” enabling the instant calculation of 3 critical KPIs (turnover, sell-through, and stock-out).
    • Designed conversational prototypes from wireframes to MVP, refining workflows to mirror demand planning and automate 100% of cross-functional email drafting while delivering data-driven forecasts.

    https://www.twine.net/signin

    paper AfrECC
    • Designed and launched a responsive Webflow site for esophageal cancer education, applying WCAG accessibility practices to improve clarity for users navigating complex health information.
    • Partnered with physicians and clinicians to define content structure and UX requirements, translating clinical input into site maps and information architecture that contributed to a 20% increase in donations.
    • Established a design language (typography, color, components, and guidelines) to standardize UI patterns across digital assets and support consistent updates as the brand evolved.

    https://www.twine.net/signin