Hi, I’m Emma Nguyen, a Marketing and Business Analytics graduate with a strong interest in customer behaviour, content strategy, and data-driven decision making. I have hands-on experience analysing performance trends, segmenting patrons, and turning insights into actionable strategies that drive results. I’ve contributed to a weekly revenue increase from $300K to $340K in under two months, and I’m highly adaptable with experience using Adobe tools, content creation, and analytics.

Emma Nguyen

Hi, I’m Emma Nguyen, a Marketing and Business Analytics graduate with a strong interest in customer behaviour, content strategy, and data-driven decision making. I have hands-on experience analysing performance trends, segmenting patrons, and turning insights into actionable strategies that drive results. I’ve contributed to a weekly revenue increase from $300K to $340K in under two months, and I’m highly adaptable with experience using Adobe tools, content creation, and analytics.

Available to hire

Hi, I’m Emma Nguyen, a Marketing and Business Analytics graduate with a strong interest in customer behaviour, content strategy, and data-driven decision making.

I have hands-on experience analysing performance trends, segmenting patrons, and turning insights into actionable strategies that drive results. I’ve contributed to a weekly revenue increase from $300K to $340K in under two months, and I’m highly adaptable with experience using Adobe tools, content creation, and analytics.

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Language

English
Fluent

Work Experience

Gaming Attendant (Casual) at Open Hearth Hotel
May 1, 2023 - June 1, 2024
Analyzed gaming performance and contributed to strategies to improve revenue and customer satisfaction. Supervised daily gaming operations to ensure smooth, efficient, and compliant service. Monitored gaming activities, machine performance, and customer engagement. Provided professional and friendly customer service in fast-paced environments. Handled orders, feedback, and complaints with tact and efficiency, often under pressure. Collaborated with bar and floor staff to streamline operations and guest support.

Education

Master of Business Analytics at University of Wollongong
January 11, 2030 - January 1, 2025

Qualifications

Bachelor of Business (Marketing)
January 11, 2030 - April 26, 2026

Industry Experience

Media & Entertainment, Travel & Hospitality, Professional Services, Retail, Software & Internet