CDD Analyst: Day in the Life

A short video created for Triodos Bank offering an inside look at the role of Customer Due Diligence within an ethical banking environment.

The video takes a fun approach, following CDD analysts through their typical working day, showing how they help ensure the bank maintains strong compliance standards while supporting responsible financial practices. It highlights key responsibilities such as reviewing customer onboarding files, assessing risk profiles, verifying documentation, and carrying out checks in line with regulatory and anti-financial crime requirements.

Alongside the technical work, the video also reflects the values-driven culture at Triodos Bank, emphasising the balance between thorough risk management and the organisation’s wider mission of using finance as a force for positive social and environmental change. It gives viewers a realistic sense of the attention to detail, analytical thinking, and ethical awareness required in the role, as well as the collaborative environment in which CDD analysts operate.

Overall, the video is designed to demystify the CDD function and provide an authentic, engaging insight into how compliance teams contribute to sustainable and responsible banking.