I am an open-minded and disciplined individual with a strong passion for developing new skills and embracing challenges. Recognised for my empathy and adaptability, I thrive in collaborative environments where I can contribute to both technical objectives and interpersonal success. I bring a thoughtful combination of analytical thinking and creativity to every project I undertake. I’m really interested in how DevOps can help automate tasks and make day-to-day work more efficient, especially with the power of cloud computing. I’m still new to things like Docker and CI/CD, but I’m genuinely keen to learn and start using them in everyday work to improve how software is delivered. The rapidly changing IT landscape motivates me to keep learning and growing.

Emilia Rettig-Asghar

I am an open-minded and disciplined individual with a strong passion for developing new skills and embracing challenges. Recognised for my empathy and adaptability, I thrive in collaborative environments where I can contribute to both technical objectives and interpersonal success. I bring a thoughtful combination of analytical thinking and creativity to every project I undertake. I’m really interested in how DevOps can help automate tasks and make day-to-day work more efficient, especially with the power of cloud computing. I’m still new to things like Docker and CI/CD, but I’m genuinely keen to learn and start using them in everyday work to improve how software is delivered. The rapidly changing IT landscape motivates me to keep learning and growing.

Available to hire

I am an open-minded and disciplined individual with a strong passion for developing new skills and embracing challenges. Recognised for my empathy and adaptability, I thrive in collaborative environments where I can contribute to both technical objectives and interpersonal success. I bring a thoughtful combination of analytical thinking and creativity to every project I undertake.

I’m really interested in how DevOps can help automate tasks and make day-to-day work more efficient, especially with the power of cloud computing. I’m still new to things like Docker and CI/CD, but I’m genuinely keen to learn and start using them in everyday work to improve how software is delivered. The rapidly changing IT landscape motivates me to keep learning and growing.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Quality Control Technician at SBE LTD
June 30, 2021 - June 30, 2021
Performed quality control tests on mobile devices (phones, laptops, smart watches), reported issues, used measurement tools to ensure product specifications, and followed SOPs of quality controls.
Back Office Specialist at Virgin Mobile Poland
March 31, 2018 - March 31, 2018
MNP Process (Mobile Number Portability); updating customer data; provided training sessions for consultants; receiving and sending documents; handling resignations and complaints; on-site checks and audits to uphold quality and compliance.
Customer Support Specialist at Virgin Mobile Poland
April 30, 2014 - April 30, 2014
Delivered first-line support through phone, email and live chat; managed SIM card replacements, handset setup and configuration; explained offers and promotions; coordinated with sales to maintain high service standards.
AI Data Training Specialist at RWS Group
September 1, 2025 - November 1, 2025
Annotated and evaluated AI model outputs to improve accuracy and reasoning quality. Identified errors, inconsistencies, and hallucinations in data generated by large language models. Used internal AI training tools and platforms following strict technical guidelines and taxonomies.
Quality Control Technician at SBE LTD
July 1, 2018 - June 1, 2021
Performed quality control tests on mobile phones, laptops, smart watches etc. Reported issues with devices. Used measurement tools to ensure product specifications were followed. Followed SOPs for quality controls.
Back Office Specialist at Virgin Mobile Poland
April 1, 2014 - March 1, 2018
MNP Process (Mobile Number Portability). Updating customer data. Provided training sessions for Consultants in Call Center operations and best practices. Receiving and sending documents to clients. Handling resignations and complaints. Carried out on-site checks and audits during customer visits to uphold quality and compliance.
Customer Support Specialist at Virgin Mobile Poland
May 1, 2012 - April 1, 2014
Delivered first-line support through phone, email and live chat, resolving both technical and general customer queries.

Education

Diploma in Software Development, Level 3 at Runshaw College
September 1, 2024 - September 1, 2025
Diploma in ICT Systems Support, Level 2 at JBC Skills Training
March 1, 2024 - May 1, 2024
BA International Relations and Political Science at Academy of International Relations and American Studies
October 1, 2010 - July 1, 2013
Level 3 in Software Development at Runshaw College
September 1, 2024 - September 1, 2025
Level 2 ICT Systems Support at JBC Skills Training
March 1, 2024 - May 1, 2024
BA International Relations and Political Science at Academy of International Relations and American Studies
October 1, 2010 - July 1, 2013

Qualifications

Level 3 in Software Development
September 1, 2024 - September 1, 2025
Level 2 ICT Systems Support
March 1, 2024 - May 1, 2024

Industry Experience

Software & Internet, Telecommunications, Professional Services, Education