I'm Erin Dullaghan Jones, an entrepreneur and communications strategist with a proven track record of designing and executing integrated marketing and crisis-communication programs across diverse industries. I specialize in public relations, crisis management training, media training, internal communications, brand communications, and AI-powered training solutions. As the founder of Dullaghan INK and a senior crisis-management consultant, I guide organizations from research and concept development through execution and client-awareness management. I stay ahead of industry trends to deliver tailored marketing solutions, lead crisis planning and training initiatives, and craft social media strategies, content, and copy that resonate in a rapidly evolving marketplace.

Erin Dullaghan Jones

I'm Erin Dullaghan Jones, an entrepreneur and communications strategist with a proven track record of designing and executing integrated marketing and crisis-communication programs across diverse industries. I specialize in public relations, crisis management training, media training, internal communications, brand communications, and AI-powered training solutions. As the founder of Dullaghan INK and a senior crisis-management consultant, I guide organizations from research and concept development through execution and client-awareness management. I stay ahead of industry trends to deliver tailored marketing solutions, lead crisis planning and training initiatives, and craft social media strategies, content, and copy that resonate in a rapidly evolving marketplace.

Available to hire

I’m Erin Dullaghan Jones, an entrepreneur and communications strategist with a proven track record of designing and executing integrated marketing and crisis-communication programs across diverse industries. I specialize in public relations, crisis management training, media training, internal communications, brand communications, and AI-powered training solutions.

As the founder of Dullaghan INK and a senior crisis-management consultant, I guide organizations from research and concept development through execution and client-awareness management. I stay ahead of industry trends to deliver tailored marketing solutions, lead crisis planning and training initiatives, and craft social media strategies, content, and copy that resonate in a rapidly evolving marketplace.

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Experience Level

Language

English
Fluent

Work Experience

Senior Consultant at Institute for Crisis Management
January 1, 2018 - Present
Seasoned crisis management and communication advisor; helps organizations identify vulnerabilities, develop crisis communication plans, deliver training, mentor junior consultants, and tailor technology-driven solutions.
Director of Sales at Metromojo, LLC
January 1, 2007 - December 31, 2010
Supervised sales process; optimized workflow; lead generation, qualification, presentation, contracting; advertising performance and reporting via Web Analytics. Achieved 40% revenue growth in year one and sustained 40% growth across four years.
Marketing Specialist at Whole Foods Market
January 1, 2003 - December 31, 2007
Planned, supervised, and executed marketing initiatives including public relations/media relations, events, and promotions. Built co-op partnerships and cross-promotions with local businesses and organizations.
Director of Publicity at Kentucky Derby Festival Inc.
January 1, 1997 - December 31, 2003
Supervised public/media relations and served as the official spokesperson; produced broadcast specials, organized press conferences, scheduled interviews, managed press credential program, and negotiated broadcast rights.
Broadcast Coordinator/Press Officer at ESPN X Games
January 1, 1999 - December 31, 2004
Coordinated media appearances for ESPN staff and athletes; organized special appearances at event venues in coordination with agents and teams.

Education

B.A. at Western Kentucky University
January 11, 2030 - April 15, 2026

Qualifications

WBENC Certification
January 11, 2030 - April 15, 2026
Kentucky Minority & Women Business Enterprise Certification
January 11, 2030 - April 15, 2026
SBA Women-Owned Small Businesses (WOSBs) Certification
January 11, 2030 - April 15, 2026
Board Member: Louisville Film Society
January 11, 2030 - April 15, 2026

Industry Experience

Media & Entertainment, Professional Services, Education