Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Erma Nur Janahwati, a high achiever who turns every work into passion and dedication to fantastic results. I'm a Digital Marketing and Content specialist with a track record of growing engagement and driving partnerships across Indonesia, Türkiye, the UK, and the US. I enjoy transforming ideas into engaging content and fostering genuine connections with audiences and stakeholders. Based in Singapore, I lead social media and content initiatives for Coaching Connect Pte Ltd, and I’ve launched Jastip ME to deliver exceptional client experiences. I’m passionate about learning, collaborating across cultures, and delivering measurable results.…Hi, I’m Erma Nur Janahwati, a high achiever who turns every work into passion and dedication to fantastic results. I'm a Digital Marketing and Content specialist with a track record of growing engagement and driving partnerships across Indonesia, Türkiye, the UK, and the US. I enjoy transforming ideas into engaging content and fostering genuine connections with audiences and stakeholders. Based in Singapore, I lead social media and content initiatives for Coaching Connect Pte Ltd, and I’ve launched Jastip ME to deliver exceptional client experiences. I’m passionate about learning, collaborating across cultures, and delivering measurable results.

Erma Nur Janahwati

Content Creator, Video Editor, Copywriter, +4





Hi, I’m Erma Nur Janahwati, a high achiever who turns every work into passion and dedication to fantastic results. I'm a Digital Marketing and Content specialist with a track record of growing engagement and driving partnerships across Indonesia, Türkiye, the UK, and the US. I enjoy transforming ideas into engaging content and fostering genuine connections with audiences and stakeholders. Based in Singapore, I lead social media and content initiatives for Coaching Connect Pte Ltd, and I’ve launched Jastip ME to deliver exceptional client experiences. I’m passionate about learning, collaborating across cultures, and delivering measurable results.…Hi, I’m Erma Nur Janahwati, a high achiever who turns every work into passion and dedication to fantastic results. I'm a Digital Marketing and Content specialist with a track record of growing engagement and driving partnerships across Indonesia, Türkiye, the UK, and the US. I enjoy transforming ideas into engaging content and fostering genuine connections with audiences and stakeholders. Based in Singapore, I lead social media and content initiatives for Coaching Connect Pte Ltd, and I’ve launched Jastip ME to deliver exceptional client experiences. I’m passionate about learning, collaborating across cultures, and delivering measurable results.

Available to hire

Hi, I’m Erma Nur Janahwati, a high achiever who turns every work into passion and dedication to fantastic results. I’m a Digital Marketing and Content specialist with a track record of growing engagement and driving partnerships across Indonesia, Türkiye, the UK, and the US. I enjoy transforming ideas into engaging content and fostering genuine connections with audiences and stakeholders.

Based in Singapore, I lead social media and content initiatives for Coaching Connect Pte Ltd, and I’ve launched Jastip ME to deliver exceptional client experiences. I’m passionate about learning, collaborating across cultures, and delivering measurable results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Indonesian

Fluent

English

Advanced

Work Experience

Digital Marketing Assistant at Coaching Connect Pte Ltd

February 1, 2024 - Present

Appointed as a social media and content producer, creating over 360 publications across all social media platforms and increasing engagement by up to 69% within 3 months. Led email marketing campaigns via MailChimp, MailerLite, and Substack, resulting in 57% new clients. Managed travel arrangements for events and partnerships and handled daily tasks, documentation, and professional communications with clients and stakeholders.

Founder and Chief Customer Officer at Jastip ME

October 1, 2022 - Present

Founded and led a guest-services team to welcome client arrivals and appointments via email, phone, and social media, achieving a 78% improvement in appointment efficiency. Directed client support to address inquiries, resolve complaints, and provide proactive solutions, achieving a 93% customer satisfaction rate. Built strong client relationships with a customer-centric approach, driving 19% growth in referrals and receiving direct customer recognition for positive energy.

Marketing and Project Assistant at Quipper Edukasi Indonesia (Türkiye - Indonesia)

March 1, 2022 - February 1, 2023

Managed a National High School Olympiad (Quipper Championship 2022) with 11,320 participants, achieving 68.5% growth in new customers. Led strategic partnerships with media (Detik.com, Harian Jogja), universities (Universitas Gadjah Mada), and local authorities, coordinating partnerships with more than 2,000 high schools. Recruited and led 60 volunteers, facilitated collaboration with Grab Indonesia (+29% market unlock), and supported project budgeting and weekly meetings.

Social Media and Communication Coordinator at Universitas Gadjah Mada (The Faculty of Mathematics and Natural Sciences)

October 1, 2021 - October 1, 2023

Directed social media and communications, achieving 1.2M impressions and unlocking the first 10K new followers within 6 months. Implemented innovative content strategies resulting in 164% growth of followers for 1.3M reach and 48M impressions. Led partnerships with higher education entities (e.g., The University of Birmingham) and coordinated 20+ meetings. Served as social media director for 1 year, coordinating 720 content pieces across platforms and driving engagement; produced viral content with 48M TikTok views and over 2M Instagram Reels views.