Duration: March 2021 - Present Platform: Shopify Industry: Retail (Premium Leather Goods & Fashion Accessories) Project Overview Overview Managed comprehensive e-commerce operations for a premium leather goods retailer selling footwear, leather jackets, purses, ladies handbags, and luxury accessories. Drove strategy and optimization resulting in significant revenue growth and strong customer retention. ___________________________________________________ Key Achievements Revenue Performance Total Gross Sales: Rs 338,330,090 (Mar 2021 - Sept 2025) Net Sales: Rs 274,470,173.95 Orders Fulfilled: 31,154 orders 80% YoY Growth: Gross sales increased from Rs 104.6M to Rs 184.7M (Jan-Sept comparison) ___________________________________________________ Customer Metrics Returning Customer Rate: 23-26.7% (improved retention) Total Orders: 37,230 YoY Order Growth: 75% increase in orders placed ___________________________________________________ Financial Breakdown Gross Sales: Rs 338,330,090 Discounts Managed: -Rs 86,428 Returns Processed: -Rs 63,910,340 Shipping Charges: Rs 134,452 Taxes: Rs 2,400 ___________________________________________________ Historical Growth (Mar 2021 - Feb 2022) Gross Sales Growth: 279% Orders Growth: 240% Fulfilled Orders: 299% increase ___________________________________________________ Responsibilities Product listings optimization and pricing strategy Customer retention and experience improvement Inventory and fulfillment management Sales strategy development and execution Store performance monitoring and analytics Payment gateway and security management Impact Successfully scaled a diverse luxury product portfolio from startup to Rs 274M+ in net sales. Maintained 23%+ returning customer base while achieving 80% YoY growth. Demonstrates strong e-commerce management capabilities across multiple product categories and customer segments. Status: Ongoing | References: Available upon request eCommerce ShopifyDeveloper ShopifyStoreManager socialmediamanager metabusinssmanager googleads ppcmanager
- Digital Marketer
- eCommerce Developer
- Social Media Manager
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