Hi, I’m Kayla Roy. I’m a digital marketing professional with over a decade of experience in fast-paced operations, customer service, and team leadership. I enjoy designing engaging, data-driven campaigns that improve customer experiences and grow brand awareness. After a family-focused career break during which I ran an independent Scentsy business, I gained hands-on sales and marketing experience and sharpened my ability to adapt and learn quickly. I’m currently studying Digital Marketing (finishing April 2026) and aiming for an analytical role. I’m excited to bring creative energy, organizational talent, and a proven history of delivering results to manage digital campaigns and derive actionable insights.

Kayla Roy

Hi, I’m Kayla Roy. I’m a digital marketing professional with over a decade of experience in fast-paced operations, customer service, and team leadership. I enjoy designing engaging, data-driven campaigns that improve customer experiences and grow brand awareness. After a family-focused career break during which I ran an independent Scentsy business, I gained hands-on sales and marketing experience and sharpened my ability to adapt and learn quickly. I’m currently studying Digital Marketing (finishing April 2026) and aiming for an analytical role. I’m excited to bring creative energy, organizational talent, and a proven history of delivering results to manage digital campaigns and derive actionable insights.

Available to hire

Hi, I’m Kayla Roy. I’m a digital marketing professional with over a decade of experience in fast-paced operations, customer service, and team leadership. I enjoy designing engaging, data-driven campaigns that improve customer experiences and grow brand awareness. After a family-focused career break during which I ran an independent Scentsy business, I gained hands-on sales and marketing experience and sharpened my ability to adapt and learn quickly.

I’m currently studying Digital Marketing (finishing April 2026) and aiming for an analytical role. I’m excited to bring creative energy, organizational talent, and a proven history of delivering results to manage digital campaigns and derive actionable insights.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Placement at Birthing Centre
February 1, 2020 - March 1, 2020
125-hour placement with administrative and potential marketing support tasks during a family-focused period.
Sales Associate / Front Line Cashier at Winners/Home Sense
August 1, 2019 - March 1, 2020
Processed high-volume retail transactions with speed and 100% accuracy; optimized front-of-house operations; delivered exceptional customer service and resolved purchase, return, and inventory issues while maintaining brand standards.
Shift Supervisor at Tim Hortons
June 1, 2008 - February 1, 2019
Led shift operations, overseeing team members and ensuring consistent service quality across drive-thru and front-of-house areas; managed peak-hour operations and ensured friendly, speedy, and accurate order fulfillment; resolved complex customer and operational issues; oversaw bakery production, sandwich preparation, and supervisory duties.

Education

College certificate in Digital Marketing at Trillium
July 1, 2024 - December 7, 2025
College certificate in Medical Office Administration at Canadian Career College - Greater Sudbury, ON
March 1, 2019 - March 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Education, Professional Services