I'm Estefany Rial, a results-driven marketing and media relations professional with 9+ years of customer-facing experience and 5+ years managing social media, brand engagement, and digital content.\n\nI've built a proven track record growing online audiences, increasing engagement, coordinating PR campaigns, and boosting brand visibility across digital platforms. I'm skilled in influencer outreach, content strategy, audience engagement, team leadership, and cross-functional collaboration.

I'm Estefany Rial, a results-driven marketing and media relations professional with 9+ years of customer-facing experience and 5+ years managing social media, brand engagement, and digital content.\n\nI've built a proven track record growing online audiences, increasing engagement, coordinating PR campaigns, and boosting brand visibility across digital platforms. I'm skilled in influencer outreach, content strategy, audience engagement, team leadership, and cross-functional collaboration.

Available to hire

I’m Estefany Rial, a results-driven marketing and media relations professional with 9+ years of customer-facing experience and 5+ years managing social media, brand engagement, and digital content.\n\nI’ve built a proven track record growing online audiences, increasing engagement, coordinating PR campaigns, and boosting brand visibility across digital platforms. I’m skilled in influencer outreach, content strategy, audience engagement, team leadership, and cross-functional collaboration.

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Work Experience

PR and Social Media Lead at Famease Media
February 1, 2025 - Present
Led PR and social media strategies that increased digital brand visibility and audience engagement across entertainment media platforms. Grew the company social media audience from 200 followers to 10K+ followers, achieving over 4,900% growth in community engagement and reach. Increased monthly content views from 60K to over 1M+, delivering a 1,500%+ increase in audience reach within three months. Coordinated interviews, media appearances, influencer collaborations, and red carpet coverage while maintaining consistent brand messaging. Prepared media performance reports and trend analysis; mentored social media assistants and interns to maintain high-quality content standards.
Restaurant Supervisor at Dakota Hotels
June 1, 2022 - Present
Supervised front-of-house operations in a fast-paced hospitality environment, consistently delivering high customer satisfaction. Trained and mentored team members to improve service quality, communication, and operational efficiency. Resolved escalated customer concerns professionally while managing reservations, staffing coordination, and service flow.
Founder at Oliv's Treats
July 1, 2020 - January 1, 2025
Founded and managed an online pet accessories brand, overseeing marketing, customer service, operations, and content creation. Developed social media campaigns and branded content that increased customer engagement and online visibility. Executed digital marketing initiatives across social media, email marketing, and paid advertising to drive traffic and sales. Managed customer communications and order fulfillment while maintaining strong customer satisfaction and retention.

Education

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Qualifications

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Industry Experience

Media & Entertainment, Software & Internet, Travel & Hospitality, Retail, Professional Services