Hi!
My name is Estela, and I’m a remote Virtual Assistant with nearly two years of experience supporting international businesses in customer service, operations, and administrative support.
Throughout my career, I’ve worked closely with Shopify-based businesses, handling customer inquiries, order management, returns, refunds, shipping investigations, and day-to-day operational tasks. Beyond customer support, I also have experience managing content workflows, coordinating projects, creating Canva presentations and reports, maintaining organized documentation, and using AI tools like ChatGPT and Claude to improve productivity and streamline processes.
I’m known for being organized, dependable, detail-oriented, and proactive. I enjoy building efficient workflows, solving problems, and helping teams stay organized behind the scenes. Whether it’s managing projects, supporting clients, handling customer communications, or learning new software, I take pride in delivering high-quality work with minimal supervision.
I hold a Bachelor of Science in Management from the University of the Philippines Visayas and am always eager to learn new tools and improve my skills. I adapt quickly to new systems and enjoy working in collaborative, fast-paced remote environments.
I’m looking for a long-term opportunity where I can contribute, continue growing professionally, and become a reliable member of the team. Thank you for taking the time to review my application. I look forward to the opportunity to discuss how I can support your business.
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