I enjoy the balance of client management and execution, working closely with stakeholders while also getting hands on with campaigns.
I also have a passion for the creative side of marketing, from content direction to developing ideas that drive results.
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- Leveraging user-generated content.
- Collaborating with influencers.
- Creating in-store content with employees.
- Our goal was a 50% year-on-year (YoY) increase in social media-driven revenue, contributing to the overall target of 10% online revenue growth.
- Online revenue increased 12% YoY
- Social media-driven revenue increased 73%
- Enhanced content relevance and authenticity reduced CPCs by 22% on Meta an 41% on Pinterest, our primary revenue driving channels
- ROAS improved by 56% YoY.
THE CHALLENGE
Post-pandemic, Woodie’s faced a decline in the DIY, Home & Garden sector. I was tasked with achieving a +10% increase in online revenue in 2023. This goal was set amidst shifting consumer behaviours, an aging customer demographic, and increased competition due to more digitally savvy businesses emerging during the pandemic.
THE STRATEGY
To address these challenges, I revised our social media approach to focus on inspirational, people-first content aimed at encouraging home improvement and decorating. This shift from brand awareness to conversion oriented content was executed through:
THE RESULTS
A strategy of embracing people-first, trend-based content and innovative ad formats led to significant growth for Woodie’s, demonstrating the effectiveness of adaptive digital marketing in a changing retail landscape.
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