Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Graphic/video editor and virtual assistant with experience in web design, social media management, and customer support for over 6 years. Skilled in content creation, e-commerce/email support, and organizing day-to-day operations to deliver effective results. Provides email support and virtual assistance across multiple platforms, including WordPress, Shopify, and funnel/landing page design, while also handling basic automation and social media scheduling and editing.…Graphic/video editor and virtual assistant with experience in web design, social media management, and customer support for over 6 years. Skilled in content creation, e-commerce/email support, and organizing day-to-day operations to deliver effective results. Provides email support and virtual assistance across multiple platforms, including WordPress, Shopify, and funnel/landing page design, while also handling basic automation and social media scheduling and editing.

Excelsis Luth Cordero Bait

Graphic Designer, Video Editor, Social Media Manager, +3





Graphic/video editor and virtual assistant with experience in web design, social media management, and customer support for over 6 years. Skilled in content creation, e-commerce/email support, and organizing day-to-day operations to deliver effective results. Provides email support and virtual assistance across multiple platforms, including WordPress, Shopify, and funnel/landing page design, while also handling basic automation and social media scheduling and editing.…Graphic/video editor and virtual assistant with experience in web design, social media management, and customer support for over 6 years. Skilled in content creation, e-commerce/email support, and organizing day-to-day operations to deliver effective results. Provides email support and virtual assistance across multiple platforms, including WordPress, Shopify, and funnel/landing page design, while also handling basic automation and social media scheduling and editing.

Available to hire

Graphic/video editor and virtual assistant with experience in web design, social media management, and customer support for over 6 years. Skilled in content creation, e-commerce/email support, and organizing day-to-day operations to deliver effective results.

Provides email support and virtual assistance across multiple platforms, including WordPress, Shopify, and funnel/landing page design, while also handling basic automation and social media scheduling and editing.

Skills

Social Media Design

Web Design

Email Marketing

Experience Level

Social Media Design

Expert

Web Design

Expert

Email Marketing

Expert

Work Experience

Shopify Listing Manager / Graphic Artist (Content & Product Description Writer) at Kitene S'urf (Shopify & WordPress)

August 1, 2019 - April 1, 2021

Wrote content and product descriptions. Performed graphic editing and basic web design work using WordPress. Handled product listing and editing of product images.

Email Support Officer (CSR - Email Support) at Partners 360 (BPO Wayfair Account)

June 1, 2019 - December 31, 2023

Provided email support for Wayfair and its sister stores. Assisted with merch/back-office product listing maintenance in Wayfair. Also supported Ibotta cash-back app by processing cash rewards for eligible customers and handling related email workflows.

All-Round Virtual Assistant (E-commerce Support) at Mr B’s Mercantile, LLC (Amazon Dropship Store)

June 1, 2017 - August 1, 2019

Processed orders in eCom Solutions, supported customers via Zendesk, and managed the seller account in Seller Central. Handled product listing, tracked shipments, and processed cancellations, returns, refunds, and claim requests.

Debit Card Maintenance / Teleperformance (BPO Support) at BPO Suntrust Bank

February 1, 2016 - April 1, 2017

Handled teleperformance-related support responsibilities including debit card maintenance and related banking support tasks.

Customer Service / Multimedia Virtual Assistant

March 1, 2014 - Present

Freelance graphic and short video editing for social media content. Generated caption content and handled post scheduling. Designed web/funnel/landing pages and managed multiple social media accounts. Created graphics for flyers, newsletters, brochures, merch products, book covers, and other design needs. Performed creative editing for Ad images (Meta) and handled inbound calls and account maintenance (including debit card maintenance).

Graphic Designer, Virtual Assistant & Media Manager (Virtual Assistant)

January 1, 2012 - Present

Served as a virtual assistant and media manager with expertise in web design, social media management, and customer support. Managed tasks such as graphic design, short video editing, email support, data entry, and administrative assistance. Worked on high-level funnel/web design and automation, plus email marketing tasks. Delivered creative content production and organizational support to streamline operations and achieve impactful results.