I am an IT professional focused on technical support, cybersecurity, and quality control. I enjoy solving complex problems, learning new technologies, and helping teams deliver secure and reliable software. In my next role, I aim to further grow in IT and security-focused responsibilities while contributing to robust, user-friendly solutions.

Farid Salmanov

I am an IT professional focused on technical support, cybersecurity, and quality control. I enjoy solving complex problems, learning new technologies, and helping teams deliver secure and reliable software. In my next role, I aim to further grow in IT and security-focused responsibilities while contributing to robust, user-friendly solutions.

Available to hire

I am an IT professional focused on technical support, cybersecurity, and quality control. I enjoy solving complex problems, learning new technologies, and helping teams deliver secure and reliable software. In my next role, I aim to further grow in IT and security-focused responsibilities while contributing to robust, user-friendly solutions.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Quality Control Technician at Sumsub
September 1, 2025 - April 1, 2026
Performed quality assurance of KYC verification processes, ensuring compliance with internal standards and regulatory requirements. Reviewed and validated identity documents, identifying inconsistencies and potential fraud indicators. Maintained high precision in a high-volume environment while adhering to strict compliance procedures.
IT Support Specialist at CyberCare & NordVPN
September 1, 2024 - September 1, 2025
Provided technical support for VPN services, assisting users with OpenVPN, IKEv2/IPSec, and WireGuard configurations. Resolved DNS leaks, firewall conflicts, and authentication errors through responsive live chat support, improving customer experience and issue resolution efficiency. Escalated critical incidents through JIRA while supporting stable VPN service operations.

Education

Bachelor at Vilnius University Kaunas Faculty
January 11, 2030 - January 1, 2026

Qualifications

Red Teaming (Try Hack Me)
May 1, 2023 - June 1, 2023
Anti-Phishing (CyberPhish)
March 1, 2023 - June 1, 2023
Automation Testing in .NET (Epam)
September 1, 2023 - December 1, 2023
Web Fundamentals (Try Hack Me)
January 1, 2024 - March 1, 2024
CompTIA Pentest+
March 1, 2024 - May 1, 2024

Industry Experience

Software & Internet, Professional Services, Telecommunications