As an events producer, I have managed the successful execution of live stream and in person events. In addition to virtual/hybrid/in person event management, I grew a department and created new workflows and product offerings to ensure my team’s success. I have 15 years of experience in broadcast and have produced well over 1,000 streaming events. My background in film production has been the foundation of all I do and the strides I have made in my career.

Frances Illa

As an events producer, I have managed the successful execution of live stream and in person events. In addition to virtual/hybrid/in person event management, I grew a department and created new workflows and product offerings to ensure my team’s success. I have 15 years of experience in broadcast and have produced well over 1,000 streaming events. My background in film production has been the foundation of all I do and the strides I have made in my career.

Available to hire

As an events producer, I have managed the successful execution of live stream and in person events. In addition to virtual/hybrid/in person event management, I grew a department and created new workflows and product offerings to ensure my team’s success. I have 15 years of experience in broadcast and have produced well over 1,000 streaming events. My background in film production has been the foundation of all I do and the strides I have made in my career.

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Language

English
Fluent

Work Experience

Event Support at Informatica
November 1, 2024 - May 1, 2025
Provided operational support for Informatica World 2025, managing multiple concurrent requests and priorities. Documented meeting notes and followed up on action items, maintaining clear communication across teams. Processed and tracked support tickets via Asana, ensuring timely resolution of creative deliverables. Updated event documentation and slide decks to support seamless event execution.
Event Production and Program Manager at Coursera
February 1, 2024 - October 1, 2024
Assisted the lead Conference Manager with organizing all the mainstage and breakout sessions for Coursera Connect. Managed end-to-end conference programming, including session creation, speaker coordination, and content management. Facilitated Outstanding Achievement Awards process, coordinating cross-functional teams and managing award production. Worked onsite with the conference team on all conference logistics, including room setup, speaker and content management. Quality checked and updated all content slides for breakout sessions.
Conference Program Manager at Coursera
August 1, 2022 - May 1, 2023
Assisted with overall programming of the conference, including session creation and panels. Vetted, onboarded, and managed production vendors for virtual conference. Organized logistics for keynote speakers, breakout sessions, and coordinated local suppliers, AV, and onsite staff. Facilitated Outstanding Achievement Awards process, coordinating cross-functional teams and managing award production.
Programming Coordinator, Contract at emc3
November 1, 2021 - May 1, 2022
Provided day-to-day organizational and operational leadership to ensure execution of conference project plan. Organized and secured local suppliers, content capture crews, AV, food/caterers, onsite staff, and security. Created highly visible interface for internal and external conference teams for clear communication during the planning process. Facilitated Outstanding Achievement Awards process, coordinating cross-functional teams and managing award production.
Technical Producer / Assistant Stage Manager at emc3
December 1, 2023 - March 1, 2024
Worked with content lead on creating a slide deck for mainstage speaker. Moved into the role of Assistant Stage Manager, working with the Stage Manager on logistics and agenda for the main stage during the two-day event.
Technical Producer at emc3
January 1, 2024 - January 31, 2024
Technical Producer (Retailfest 2024). Assisted Lead Content Producer on organizing all slides and content for the event. Collected and quality checked all assets from speakers. Coordinated with Graphics Producer to ensure all content was up to date and ready for all presentations.
Senior Events Manager at Picture Motion
May 1, 2022 - June 1, 2022
Overall event management of four in-person screening marquee events for CNN Film Citizen Ashe. Tracked, managed, and reconciled the event budgets, including working with the project management team to process invoices. Acted as the point of contact for each venue, including overseeing the setup, teardown and cleanup post-event.
Volunteer at Techqueria
September 1, 2021 - October 1, 2021
Programming, Content and Logistics Volunteer for the Latino Heritage Month Summit. Worked on session planning and speaker selection, using Notion for tracking, assisted speakers with creation of sessions, defined key discussion points, facilitated rehearsals via Hopin, and managed the virtual Techqueria booth during the summit on assigned shifts.
Senior Project Manager, Virtual Events at PGi
May 1, 2019 - June 1, 2021
Managed and delegated tasks to the Broadcast Desk, increasing productivity across US, EMEA, and APAC. Trained field vendors to run events remotely, enabling the Broadcast Desk to handle an average of 100 webcasts per day during the pandemic. Coordinated with Sales on bids to increase revenue. Led implementation of new processes with Sales, Product Management, and Development to meet evolving client expectations. Coached team members to improve their experience and engagement.
Manager, Broadcast Desk at PGi
February 1, 2014 - May 1, 2019
Generated quotes for all potential and incoming live broadcast events as part of an initiative with the Sales department. Established and maintained relationships with AV vendors in US, EMEA, APAC. Coordinated pre-event planning with clients, sales, and production teams to ensure successful events. Created a Quote generation form in SharePoint with Engineering, leading to a seamless workflow and increased client requests. Quality checked daily live broadcasts to ensure no errors impact clients.
Broadcast Scheduler at PGi
January 1, 2011 - February 1, 2014
Quality checked daily live event broadcasts. Shadowed Encoding Engineers on client calls to gain technical knowledge.

Education

Master of Arts in Communication Arts at New York Institute of Technology
January 11, 2030 - May 1, 2010
Bachelor of Arts in English at SUNY Geneseo
January 11, 2030 - May 1, 2004

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Education, Travel & Hospitality