Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Fiona Nicolino. I’m known for exceptional customer service and efficiency, with five years of customer service experience. I’m friendly, motivated, and dedicated to building strong customer relationships and loyalty while fostering a positive team atmosphere. I’m always eager to learn and bring a creative touch to every role I take on, collaborating with others to create engaging experiences and maintain high standards of quality and service. I am an illustrator and graphic design student driven by a passion for visual storytelling and meaningful design. My creative work is rooted in the belief that strong visuals can communicate complex ideas, evoke emotion, and foster connection. Through illustration and design, I aim to create work that is both visually compelling and conceptually thoughtful, blending creativity with purpose.…Hi, I’m Fiona Nicolino. I’m known for exceptional customer service and efficiency, with five years of customer service experience. I’m friendly, motivated, and dedicated to building strong customer relationships and loyalty while fostering a positive team atmosphere. I’m always eager to learn and bring a creative touch to every role I take on, collaborating with others to create engaging experiences and maintain high standards of quality and service. I am an illustrator and graphic design student driven by a passion for visual storytelling and meaningful design. My creative work is rooted in the belief that strong visuals can communicate complex ideas, evoke emotion, and foster connection. Through illustration and design, I aim to create work that is both visually compelling and conceptually thoughtful, blending creativity with purpose.

Fiona Nicolino





Hi, I’m Fiona Nicolino. I’m known for exceptional customer service and efficiency, with five years of customer service experience. I’m friendly, motivated, and dedicated to building strong customer relationships and loyalty while fostering a positive team atmosphere. I’m always eager to learn and bring a creative touch to every role I take on, collaborating with others to create engaging experiences and maintain high standards of quality and service. I am an illustrator and graphic design student driven by a passion for visual storytelling and meaningful design. My creative work is rooted in the belief that strong visuals can communicate complex ideas, evoke emotion, and foster connection. Through illustration and design, I aim to create work that is both visually compelling and conceptually thoughtful, blending creativity with purpose.…Hi, I’m Fiona Nicolino. I’m known for exceptional customer service and efficiency, with five years of customer service experience. I’m friendly, motivated, and dedicated to building strong customer relationships and loyalty while fostering a positive team atmosphere. I’m always eager to learn and bring a creative touch to every role I take on, collaborating with others to create engaging experiences and maintain high standards of quality and service. I am an illustrator and graphic design student driven by a passion for visual storytelling and meaningful design. My creative work is rooted in the belief that strong visuals can communicate complex ideas, evoke emotion, and foster connection. Through illustration and design, I aim to create work that is both visually compelling and conceptually thoughtful, blending creativity with purpose.

Available to hire

Hi, I’m Fiona Nicolino. I’m known for exceptional customer service and efficiency, with five years of customer service experience. I’m friendly, motivated, and dedicated to building strong customer relationships and loyalty while fostering a positive team atmosphere. I’m always eager to learn and bring a creative touch to every role I take on, collaborating with others to create engaging experiences and maintain high standards of quality and service.
I am an illustrator and graphic design student driven by a passion for visual storytelling and meaningful design. My creative work is rooted in the belief that strong visuals can communicate complex ideas, evoke emotion, and foster connection. Through illustration and design, I aim to create work that is both visually compelling and conceptually thoughtful, blending creativity with purpose.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Visual Arts Instructor at YMCA

January 1, 2025 - Present

Led visual arts programs for students, teaching drawing, painting, and hands-on projects to foster artistic growth. Created engaging activities that encouraged self-expression and critical thinking. Managed classroom dynamics and built an inclusive, supportive environment for students. Collaborated with fellow teachers and staff to integrate art across interdisciplinary learning experiences.

Café Barista / Cook at PNW Coffee

May 1, 2024 - September 1, 2024

Prepared bakery and specialty products such as cookies, muffins, and bread. Maintained detailed knowledge of handcrafted menu items and accommodated guests' special requests and dietary needs for both food and beverages. Opened and closed the cafe swiftly and thoroughly, while maintaining a clean and organized workspace and upholding health standards.

Barista at Gravity Coffee

March 1, 2022 - March 1, 2024

Sanitized coffee equipment multiple times each shift; consistently maintained store cleanliness to standards. Washed dishes and restocked the bar line for continued fast service capabilities. Greeted guests in a friendly manner as they arrived and connected with them, contributing to customer loyalty while informing them about the point system and gift card promotions. Devoted myself to memorizing and crafting a vast array of beverages in a fast-paced environment, improving efficiency and stress management.

Brand Ambassador at American Eagle

September 1, 2021 - April 1, 2022

Greeted and assisted on the sales floor, delivering exemplary customer service by providing the ultimate experience. Collaborated with a team of 30 sales associates to boost sales goals, conversions, and units per transaction through constant communication and celebrating achievements. Directed merchandise restocking, oversaw data entry, tracking, and order placements of over 1,000 items monthly.

Restaurant Hostess at Hops N Drops

June 1, 2021 - September 1, 2021

Meticulously handled POS system transactions, including credit, cash, and refunds, to ensure seamless and accurate cash flow. Maintained and enforced strict up-to-date cleanliness and social distancing policies regarding COVID-19 to ensure employee and customer safety and satisfaction. Warmly greeted new and returning customers and developed relationships resulting in customer loyalty.

Crew Member at McDonald's

June 1, 2020 - June 1, 2021

Served breakfast, lunch, and dinner to over 100 customers per shift at a national chain restaurant. Memorized over 30 menu items and roasted specials to provide customized recommendations to guests. Operated drive-through services, including taking orders, handling payments, and food delivery in a prompt but friendly and professional manner.