Hi, I’m Flavia Bastos Hermesdorf. I’m a results-driven digital marketing and e-commerce specialist with a Master’s degree in Media & UX/UI Design. I blend strategy, CRM, and data-driven decision making to grow brands across markets. I’ve led cross-functional teams, launched D2C Shopify stores, and optimized KPIs like conversion rate and customer retention to drive sustainable growth. I’m open to roles in digital marketing, brand strategy, and ecommerce within EU regions, and I enjoy turning insights into consumer-first experiences across digital channels.

Flavia Bastos Hermesdorf

Hi, I’m Flavia Bastos Hermesdorf. I’m a results-driven digital marketing and e-commerce specialist with a Master’s degree in Media & UX/UI Design. I blend strategy, CRM, and data-driven decision making to grow brands across markets. I’ve led cross-functional teams, launched D2C Shopify stores, and optimized KPIs like conversion rate and customer retention to drive sustainable growth. I’m open to roles in digital marketing, brand strategy, and ecommerce within EU regions, and I enjoy turning insights into consumer-first experiences across digital channels.

Available to hire

Hi, I’m Flavia Bastos Hermesdorf. I’m a results-driven digital marketing and e-commerce specialist with a Master’s degree in Media & UX/UI Design. I blend strategy, CRM, and data-driven decision making to grow brands across markets. I’ve led cross-functional teams, launched D2C Shopify stores, and optimized KPIs like conversion rate and customer retention to drive sustainable growth.

I’m open to roles in digital marketing, brand strategy, and ecommerce within EU regions, and I enjoy turning insights into consumer-first experiences across digital channels.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

Language

Portuguese
Fluent
English
Fluent
Spanish; Castilian
Fluent
French
Advanced
Dutch
Advanced
German
Intermediate

Work Experience

Founder / Owner at Bastos Barbershop
January 1, 2013 - January 1, 2018
Founded and managed a barber shop, led operations, financial planning, and a team of up to 11 employees. Developed and executed business growth strategies, scaling operations. Led customer experience initiatives and operational improvements in cross-functional environments. Marketing planning and data analysis.
E-commerce Analyst at Baby’s Mileage
January 1, 2020 - January 1, 2022
Amazon Seller Central + VTEX experience. Executed content marketing and social media campaigns, improving engagement and sales performance. Analyzed customer behavior and performance data to optimize user experience, traffic, and conversion rates.
E-commerce Coordinator at Aste Group (Diesel & Caterpillar)
January 1, 2022 - January 1, 2024
Led e-commerce growth initiatives across multiple markets, aligning campaigns with global brand strategy and performance goals. Coordinated CRM, SEO, paid media, product assortment, inventory, and omnichannel operations in collaboration with specialist teams. Led cross-functional teams (Marketing, Sales, Operations) and coordinated stakeholders, ensuring aligned execution of e-commerce initiatives. Analyzed and optimized key KPIs including conversion rate, AOV, and customer retention using data-driven insights (VTEX + GA4 experience). Supported international expansion by adapting e-commerce strategies to local market dynamics.
D2C Shopify Project at Fabify
January 1, 2025 - Present
Developed and launched a D2C Shopify store, including product catalog setup, UX/UI design, and payment integration.

Education

Master in Media & UX/UI Design at Brussels (CAD)
January 1, 2024 - January 1, 2026
Bachelor in Textiles and Fashion at University of Sao Paulo
January 1, 2012 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Retail, Professional Services, Education

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate