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Hi, I'm a systems-focused IT professional with 6+ years of experience supporting Linux, Windows, and macOS environments in production-critical contexts. I enjoy building reliable infrastructure, automating tasks, and solving complex issues to keep teams productive. I'm currently delivering system administration, security improvements and technical support at Manage Protect while contributing to documentation, tooling, and process enhancements that cut incident response times and boost team efficiency.…Hi, I'm a systems-focused IT professional with 6+ years of experience supporting Linux, Windows, and macOS environments in production-critical contexts. I enjoy building reliable infrastructure, automating tasks, and solving complex issues to keep teams productive. I'm currently delivering system administration, security improvements and technical support at Manage Protect while contributing to documentation, tooling, and process enhancements that cut incident response times and boost team efficiency.

Damon

DevOps Developer, Full Stack Developer, Cloud Developer, +2

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Hi, I'm a systems-focused IT professional with 6+ years of experience supporting Linux, Windows, and macOS environments in production-critical contexts. I enjoy building reliable infrastructure, automating tasks, and solving complex issues to keep teams productive. I'm currently delivering system administration, security improvements and technical support at Manage Protect while contributing to documentation, tooling, and process enhancements that cut incident response times and boost team efficiency.…Hi, I'm a systems-focused IT professional with 6+ years of experience supporting Linux, Windows, and macOS environments in production-critical contexts. I enjoy building reliable infrastructure, automating tasks, and solving complex issues to keep teams productive. I'm currently delivering system administration, security improvements and technical support at Manage Protect while contributing to documentation, tooling, and process enhancements that cut incident response times and boost team efficiency.

Available to hire

Hi, I’m a systems-focused IT professional with 6+ years of experience supporting Linux, Windows, and macOS environments in production-critical contexts. I enjoy building reliable infrastructure, automating tasks, and solving complex issues to keep teams productive.

I’m currently delivering system administration, security improvements and technical support at Manage Protect while contributing to documentation, tooling, and process enhancements that cut incident response times and boost team efficiency.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Beginner

Language

English

Fluent

Work Experience

System Administrator at National Cyber Security Centre (CERT NZ)

August 1, 2023 - Present

Maintained a wiki of technical documents, updated system configurations, and product documentation; facilitated system improvements; improved team efficiency; performed patch management across Linux/Windows with SCCM and JAMF; contributed to security tooling improvements and end-user support metrics.

Project Lead / Video Production Coordinator at Lead Good to Great Schools Australia

September 1, 2022 - February 28, 2023

Led a 3-4 person video editor team, implemented an efficient task management process, increased productivity by 25% while maintaining quality, reduced editing time by 50% through streamlined processes, and implemented QA for outputs.

Help Desk / Desktop Support Engineer at Weta FX (formerly Weta Digital)

November 1, 2016 - November 30, 2021

Provided frontline technical support in a high-pressure VFX production environment across Linux, macOS, and Windows workstations; troubleshot hardware, software, and pipeline issues; supported audio-visual and projection systems; collaborated with artists and production teams; improved help desk efficiency and first-contact resolution; deployed endpoint configurations across 500+ machines; mitigated security tool failures and reduced attack surface.

Desktop/Remote Support Engineer at Weta FX

December 1, 2021 - October 31, 2022

Provided remote desktop support within a high-pressure VFX production environment; maintained cross-platform workstation health and ensured timely incident resolution; contributed to pipeline stability and end-user productivity.