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I'm Francesca D’Angelo, a creative and collaborative design professional with experience in Communication Design and customer technical support for digital marketing platforms. I bring strong interpersonal and organizational skills, attention to detail, and a passion for turning briefs into elegant visuals. I thrive in team settings and manage multiple projects from concept to completion.…

Francesca

Graphic Designer, Illustrator, Web Designer, +2

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I'm Francesca D’Angelo, a creative and collaborative design professional with experience in Communication Design and customer technical support for digital marketing platforms. I bring strong interpersonal and organizational skills, attention to detail, and a passion for turning briefs into elegant visuals. I thrive in team settings and manage multiple projects from concept to completion.…

Available to hire

I’m Francesca D’Angelo, a creative and collaborative design professional with experience in Communication Design and customer technical support for digital marketing platforms.

I bring strong interpersonal and organizational skills, attention to detail, and a passion for turning briefs into elegant visuals. I thrive in team settings and manage multiple projects from concept to completion.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Italian

Fluent

English

Advanced

Work Experience

Customer Support Administrator and Order Management at Johnson & Johnson Vision

June 1, 2024 - June 1, 2024

Processed orders accurately and promptly; produced regular reporting; provided basic product information via email and phone; resolved customer queries about orders, stock, deliveries, and invoices; managed returns.

Technical Support for Google Marketing Platform at Teleperformance for Google

March 1, 2023 - March 1, 2023

Resolved technical inquiries and troubleshooting on the Google Marketing Platform Campaign Manager 360 for the Italian and worldwide markets; provided product knowledge; assisted with documentation; identified outages and escalated issues; explained technical concepts to diverse audiences; submitted feedback and feature requests; maintained support docs and wrote help center articles; generated reports and analyzed data; supported clients in achieving business goals.

Graphic Designer and Pre-press Operator at Horizon Digital Print

June 1, 2021 - June 1, 2021

Led projects from concept to completion; designed and produced high-quality content for print; collaborated with stakeholders across design, sales and finishing; conducted onboarding and coaching sessions for new employees in graphic design and pre-press processes.

Graphic Designer JRArchitect Foundation (FAF) at FAF

February 1, 2017 - February 1, 2017

Produced marketing collateral for events, exhibitions and courses; created and delivered weekly high-performing email newsletters.

Graphic Designer (internship) at Impact Hub

February 1, 2015 - February 1, 2015

Designed digital and print assets (icons, banners) for the Impact Hub website; generated and planned content for social media platforms.