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I have experience working in customer service where I handled chats, calls, and emails to help customers with both technical issues and product inquiries. I enjoy helping people solve problems, whether it’s walking them through a setup or finding the right product for their needs. I always aim to make every interaction positive and easy for the customer.…

Fritz Edward Galieta

Content Creator, Content Designer, Copywriter, +2

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I have experience working in customer service where I handled chats, calls, and emails to help customers with both technical issues and product inquiries. I enjoy helping people solve problems, whether it’s walking them through a setup or finding the right product for their needs. I always aim to make every interaction positive and easy for the customer.…

Available to hire

I have experience working in customer service where I handled chats, calls, and emails to help customers with both technical issues and product inquiries. I enjoy helping people solve problems, whether it’s walking them through a setup or finding the right product for their needs. I always aim to make every interaction positive and easy for the customer.

Skills

Copywriting

Experience Level

Copywriting

Expert

Language

English

Fluent

Work Experience

Business Consultant - Project Based Account Management at Cognizant

March 1, 2022 - March 1, 2022

Provided project-based account management; Google Paid Product Services pre-sales support for YouTube TV NFL Sunday Ticket users; performed User Acceptance Testing (UAT) to ensure requirements were met and supported client deliverables.

Content Moderator / Sensitive Content Specialist / Content Creator at TaskUs

September 1, 2021 - September 1, 2021

Moderated content, handled sensitive content, created and monetized content, managed content appeals, and ensured policy compliance and quality standards.