Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I’m a results-driven field sales and customer experience professional with a strong consultative selling approach, built through experience in high-volume, KPI-driven automotive and retail environments. I specialize in turning qualified leads into buyers through consultative conversations, product education, and consistent demo performance—while maintaining high customer satisfaction and strong NPS. I also bring leadership and operational strength from prior roles in membership sales and facility management, where I coached teams, improved customer experience, and delivered measurable revenue and satisfaction gains. I enjoy working in fast-paced settings, collaborating with communities through experiential marketing, and helping teams ramp quickly with high-touch service standards and value-based storytelling.…I’m a results-driven field sales and customer experience professional with a strong consultative selling approach, built through experience in high-volume, KPI-driven automotive and retail environments. I specialize in turning qualified leads into buyers through consultative conversations, product education, and consistent demo performance—while maintaining high customer satisfaction and strong NPS. I also bring leadership and operational strength from prior roles in membership sales and facility management, where I coached teams, improved customer experience, and delivered measurable revenue and satisfaction gains. I enjoy working in fast-paced settings, collaborating with communities through experiential marketing, and helping teams ramp quickly with high-touch service standards and value-based storytelling.

Jenser Steven Lebr





I’m a results-driven field sales and customer experience professional with a strong consultative selling approach, built through experience in high-volume, KPI-driven automotive and retail environments. I specialize in turning qualified leads into buyers through consultative conversations, product education, and consistent demo performance—while maintaining high customer satisfaction and strong NPS. I also bring leadership and operational strength from prior roles in membership sales and facility management, where I coached teams, improved customer experience, and delivered measurable revenue and satisfaction gains. I enjoy working in fast-paced settings, collaborating with communities through experiential marketing, and helping teams ramp quickly with high-touch service standards and value-based storytelling.…I’m a results-driven field sales and customer experience professional with a strong consultative selling approach, built through experience in high-volume, KPI-driven automotive and retail environments. I specialize in turning qualified leads into buyers through consultative conversations, product education, and consistent demo performance—while maintaining high customer satisfaction and strong NPS. I also bring leadership and operational strength from prior roles in membership sales and facility management, where I coached teams, improved customer experience, and delivered measurable revenue and satisfaction gains. I enjoy working in fast-paced settings, collaborating with communities through experiential marketing, and helping teams ramp quickly with high-touch service standards and value-based storytelling.

Available to hire

I’m a results-driven field sales and customer experience professional with a strong consultative selling approach, built through experience in high-volume, KPI-driven automotive and retail environments. I specialize in turning qualified leads into buyers through consultative conversations, product education, and consistent demo performance—while maintaining high customer satisfaction and strong NPS.

I also bring leadership and operational strength from prior roles in membership sales and facility management, where I coached teams, improved customer experience, and delivered measurable revenue and satisfaction gains. I enjoy working in fast-paced settings, collaborating with communities through experiential marketing, and helping teams ramp quickly with high-touch service standards and value-based storytelling.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Field Sales Advisor at Rivian

April 1, 2025 - Present

Contributed $3.8M+ in total revenue through strategic pipeline management, consultative selling, and community marketing initiatives, maintaining a 25–35% close rate across qualified leads. Conducted 300+ product demonstrations and demo drives, converting ~30%+ of engaged prospects into active buyers while exceeding monthly/quarterly KPIs for demo volume, conversion rate, customer satisfaction, and NPS. Drove demand generation via locally executed experiential marketing events, increasing qualified lead volume by 20% during campaign periods. Supported multiple new store openings by coaching newly hired sales teams on consultative selling, objection handling, and full-funnel customer journey management, improving early conversion performance beyond regional benchmarks.

Seasonal Tesla Advisor at Tesla Inc

November 1, 2024 - February 1, 2025

Facilitated 80+ personalized test drives monthly, contributing to a 30% rise in conversion from interested prospects to committed buyers. Delivered personalized consultations that improved vehicle understanding and satisfaction scores by 30%, increasing conversion rate across sales channels by 15%. Conducted 100+ product demonstrations monthly, improving conversion by 15% for the quarter. Led 15+ educational workshops on EV trends and Tesla offerings, increasing test drive sign-ups by 25% within three months. Directed customer delivery appointments and performed additional business needs as assigned.

Assistant General Manager at LA Fitness

May 1, 2023 - November 1, 2024

Implemented a comprehensive training program for new Sales Associates, increasing overall customer satisfaction by 20%. Monitored performance through regular reviews, driving a 10% increase in individual sales goals met. Developed and executed promotional strategies for new products and packages, resulting in a 15% boost in sales revenue over the prior year.

Membership Consultant at LA Fitness

August 1, 2022 - April 1, 2023

Built personalized communication strategies with 500+ clients, driving a 30% increase in repeat business and loyalty. Executed targeted cold-calling outreach campaigns, increasing new revenue generation by 15% within the first quarter. Used individualized sales strategies to increase upsell opportunities by 28%. Leveraged in-depth membership benefits knowledge to address objections and improve conversion rate by 65%.

Parking Attendant at SP Plus Parking

May 1, 2022 - August 1, 2023

Coordinated traffic flow for 10 large-scale events, managing 1,000+ vehicles per event with zero incidents or accidents. Provided local attraction and dining recommendations to 100+ visitors, increasing nearby business recommendations by 20%. Implemented crowd control strategies that reduced attendee wait times by 20% and increased overall customer satisfaction ratings by 15%.

Independent Music Producer & Artist at Self-Employed / Independent

October 1, 2021 - Present

Produce original music across indie pop, pop rock, alternative R&B, alternative hip-hop, and alternative rock. Develop tracks from initial concepts through production, arrangement, songwriting, vocal production, and final demos. Experienced in creating original instrumentals and adapting production around an artist’s vocal style, references, and creative direction.

Tobacco Compliance Aid at Department of Consumer Affairs

January 1, 2020 - June 1, 2020

Assisted in investigations of 25 complaints regarding tobacco sales to minors, supporting successful enforcement actions against non-compliant retailers. Conducted 50 undercover compliance inspections in high-risk areas to ensure adherence to tobacco laws, contributing to a 90% increase in violations discovered.