Available to hire
I’m Gabriel Garcia Negreiros, Journalist, Manager and Esports Coach. I’m a dedicated manager with over 10 years of experience in client relations, problem-solving, and team leadership. I excel at building strong, results-oriented teams and delivering exceptional customer experiences. Bilingual in Spanish and English, I am passionate about driving client success and creating positive, high-performance environments.
In esports, I have led world-class teams across Brazil, Chile, Mexico, Portugal, Morocco, and France through proactive strategies, clear communication, and a positive leadership example. I am energized by coaching, strategy, and adapting to culturally diverse settings to achieve excellent results.
Experience Level
Language
Portuguese
Fluent
English
Fluent
Spanish; Castilian
Fluent
French
Beginner
Work Experience
COE specialist at Uber
August 1, 2024 - October 27, 2025As an Uber agent, analyzed user and driver cases for actionable insights, provided customer support, assisted drivers to ensure smooth operations, and proactively resolved problems in complex scenarios. Also performed analysis of sensitive documents and information.
Department manager at Decathlon
June 26, 2024 - June 26, 2024Team Leader for Nature Sports (Hunting, Fishing and Equestrian Sports) at the Amadora unit, the largest in sales in Portugal. Responsible for team management, stock management, sales targets, store shifts, KPI, human development, sales development, and sales action planning.
Video Content Analyst at YouTube Partner Program at Cognizant
October 24, 2023 - October 24, 2023Responsible for analyzing YouTube Partner Program accounts to verify legitimacy when joining or remaining in the program, and cataloging/qualifying content for better risk management. Maintained daily goals, proactively solved complex cases, and worked with sensitive content.
Assistant coach/Head Coach at KaBum, Flamengo, Santos and others
October 10, 2023 - October 10, 2023For seven years, dedicated to professional esports coaching, including routine planning for athletes, training planning, competition strategy, team and people management, crisis management, and troubleshooting at both micro and macro levels. Provided technical support, including PC repair if needed.
Journalist and Social Media at Agência Kindle
October 10, 2016 - October 10, 2016Social media manager for Canal Combate (the UFC Brazil channel). Increased followers from 4 million to 6 million over six months. Organized daily posts, planned client communication strategies, covered live events on social media, and assisted clients with social media inquiries.
Dairy Replenisher at Winn Dixie
March 28, 2014 - March 28, 2014Organized product arrivals, stocked refrigerators, reported replenishment needs, ensured older products were sold first to minimize waste, assisted customers, and maintained organized shelves.
Manager at Lupa Lupa
November 15, 2013 - November 15, 2013Started as a salesperson and was promoted to assistant manager and then unit manager. Responsibilities included hiring and training sales staff, managing product flow and inventory, coordinating product replacements, hitting targets, motivating the team, and solving complex store-related problems.
Professional athlete at Bangu Atlético Clube
March 6, 2011 - March 6, 2011Goalkeeper for the U-18, U-20 and professional teams. Demonstrated high performance under pressure, teamwork, resilience, adaptability to the unexpected, and strong team communication.
Salesman at Osklen Clothing store
January 3, 2010 - January 3, 2010Extra salesperson during the Christmas period. Provided customer service, after-sales support, store organization, stock organization, and fashion guidance.
Salesman at TACO Clothing store
September 29, 2008 - September 29, 2008Extra salesperson during Father’s Day period. Handled customer service, after-sales, store organization, stock organization, and fashion advice.
Professional athlete at Associação Atlética Portuguesa
December 20, 2008 - December 20, 2008Goalkeeper for the U-18 and U-20 teams. Focused on high performance under pressure, teamwork, resilience, and effective team communication.
Cashier at Santa Lolla Store
December 1, 2008 - December 1, 2008Cash flow control, handling exchanges, customer support, and preparation of financial reports.
Education
Bachelor's Degree in Journalism at FACHA - Faculdaeds Integradas Hélio Alonso
May 1, 2011 - March 1, 2016Qualifications
Industry Experience
Media & Entertainment, Retail, Education, Professional Services
Experience Level
Hire a Writer
We have the best writer experts on Twine. Hire a writer in Viana do Castelo today.