Available to hire
UI/UX Designer with 5 years of experience running Human-Centred Design research for public-sector and enterprise digital services. Comfortable leading discovery research, facilitating workshops, and turning qualitative and quantitative findings into personas, journey maps, service blueprints, and prototypes that guide product and policy decisions. Experienced working with cross-functional Agile teams, community stakeholders, and community people to design accessible and inclusive services.
Experience Level
Language
English
Advanced
French
Beginner
Work Experience
User Research (Subject to Climate) at Subject to Climate
May 1, 2024 - June 1, 2025Developed a research plan, screener, and discussion guide to capture relevant insights from students and educators using a climate literacy platform. Conducted moderated usability sessions to identify navigation issues and content clarity gaps, and documented findings for the project team. Ran stakeholder interviews to understand project goals and align research objectives with broader product and content priorities. Synthesized findings into a research report with prioritized recommendations presented to guide early-stage design decisions. Applied research insights to inform information architecture decisions and how content was structured and sequenced for different user groups.
User Experience Designer (FinTech / FI Industry) at Mindfire Solutions
May 1, 2024 - April 1, 2026Built wireframes and Figma prototypes for a retail banking feature based on product and engineering feedback. Mapped end-to-end user flows for a savings account feature before starting screen UI execution. Checked color contrast and interaction states to ensure WCAG AA compliance prior to handoff. Conducted usability testing with 20+ users on loan application flows to identify and resolve friction points. Partnered with product and engineering teams to translate complex banking regulations into clear, user-friendly UI content.
User research for Subject to Climate (Education Hub)
May 1, 2024 - June 1, 2025Developed and executed research activities including plan, screener, discussion guide, usability sessions, stakeholder interviews, and synthesis into recommendations for early-stage design decisions.
User Experience Designer (FinTech/FI Industry) at Mindfire Solutions
May 1, 2024 - April 20, 2026User Experience Researcher (Education Hub) at Subject to Climate
May 1, 2024 - June 1, 2025Developed research plan, screener, and discussion guide to capture insights from students and educators using a climate literacy platform. Conducted moderated usability sessions to identify navigation issues and content clarity gaps, and documented findings for the project team. Ran stakeholder interviews to align research objectives with broader product and content priorities. Synthesized findings into a prioritized research report with recommendations to guide early-stage design decisions, informing information architecture and content structure and sequencing across user groups.
User Experience Designer (FinTech/FIN Industry) at Mindfire Solutions
May 1, 2024 - April 20, 2026Built Figma prototypes and wireframes for retail banking features based on product and engineering feedback. Mapped end-to-end user flows for a savings account feature before UI screen execution. Ensured accessibility by checking color contrast and interaction states to meet WCAG AA before handoff. Conducted usability testing with 20+ users on loan application flows to identify and resolve friction points. Partnered with product and engineering to translate complex banking regulations into clear, user-friendly UI content.
Content Moderator/Analyst (Social Media Industry) at Majorel
September 1, 2023 - April 1, 2024Collaborated with engineering and linguistics to improve the quality of next-generation media content. Advocated actionable insights through rigorous workshops to drive ideation and inform strategic decisions. Teamed with designers to align business viability, design feasibility, user journey, desirability, and mental models.
Content Moderator / Analyst (Social Media Industry) at Majorel
September 1, 2023 - April 1, 2024Collaborated with engineering and linguistics to improve the quality of next generation media content. Advocated actionable insights through rigorous workshops to drive ideation and inform strategic decisions. Teamed with designers to align business viability, design feasibility, user journey, desirability, and mental models.
User Experience Researcher (Education Hub) at Subject to Climate
April 1, 2023 - August 1, 2023Produced research decks and visual reports covering 10+ user metrics, reducing iteration cycles by 2 weeks. Developed research protocols and recruitment screeners to ensure high-quality data for A/B testing and used findings to inform prioritized recommendations. Facilitated open card-sort sessions with 30+ participants to realign information architecture and improve navigation clarity.
User Experience Researcher (Healthcare Industry) at Med Melanin
March 1, 2023 - April 1, 2023Created research approach guidelines for selecting appropriate methods for data collection, testing, and analysis. Applied HCD principles to improve SUS by 22% and reduce user-reported pain points across key interactions. Executed 250+ surveys with thematic analysis to evaluate user needs and inform prioritized roadmap decisions.
User Experience Researcher (Health care Industry) at Med Melanin
March 1, 2023 - April 1, 2023Created research approach guidelines for selecting appropriate methods of data collection, testing, and analysis. Applied HCD principles to improve SUS by 22% and reduce user-reported pain points across key interactions. Executed 250+ surveys with thematic analysis to evaluate user needs and inform prioritized roadmap decisions.
User Experience Designer (Creative Tech Solutions) at Puddleshaker
January 1, 2023 - February 1, 2023Built wireframes, interactive prototypes, and mockups in Figma, iterating based on team and stakeholder feedback. Organized and annotated design files with design systems to ensure visual and functional consistency during handoff. Reviewed developer builds against designs and flagged UI inconsistencies in component states prior to QA testing.
User Experience Researcher (Data Analytics Industry) at Berkindale
April 1, 2022 - August 1, 2022Built and tested interactive prototypes to surface behavioral insights, reducing development iterations by 20%. Produced high-fidelity wireframes in Figma, streamlined developer handoffs, and reduced revision round frequency. Contributed to a shared design system in Figma by adding new components and documenting regular feedback.
User Experience Designer (FinTech / FI Industry) at Life Harbor
May 1, 2019 - August 1, 2021Designed screens for a business banking account management portal and ran moderated usability sessions. Joined sprint planning sessions with product managers and engineers to align on design requirements. Collaborated with UX copywriters to refine microcopy for a business onboarding flow across cross-functional reviews. Synthesized complex research findings into data visualizations, aligning stakeholders on user-centered priorities. Validated early concepts and evaluated designs for a digital customer experience (DCX) of an insurance app.
User Experience Designer (FinTech/FI Industry) at Life Harbor
May 1, 2019 - August 1, 2021Designed screens for a business banking account management portal and ran moderated usability sessions. Joined sprint planning sessions with product managers and engineers to align on design requirements. Collaborated with UX copywriters to refine microcopy for a business onboarding flow across cross-functional reviews. Synthesized complex research findings into data visualizations to align stakeholders on user-centered priorities. Validated early concepts and evaluated designs for digital customer experience (DCX) of an insurance app.
Education
Bachelor of Architectural Design at University School of Architecture and Planning | Delhi
August 1, 2015 - May 1, 2020Interactive Media Management - Interaction Design at Conestoga College | Kitchener
September 1, 2022 - April 1, 2023UX / Interaction Design at St. Lawrence College | Kingston
September 1, 2021 - April 1, 2022Interactive Media Management - Interaction Design at Conestoga College
September 1, 2021 - April 1, 2023Bachelor of Architectural Design at St. Lawrence College
September 1, 2022 - April 1, 2022Bachelors of Architectural Design at University School of Architecture and Planning
August 1, 2015 - May 1, 2020Qualifications
IBM Data Analyst Professional Certificate
March 1, 2026 - July 21, 2026Microsoft Azure AI900 Professional Certificate
March 1, 2026 - July 21, 2026Accessibility and Inclusive Design - University of Illinois Urbana-Champaign (Coursera)
May 1, 2024 - July 21, 2026Google UX Design Professional Certificate (Coursera)
January 1, 2023 - July 21, 2026Ethical Conduct for Research (TCPS 2) - Government of Canada (Panel on Research Ethics)
September 1, 2022 - July 21, 2026IBM Data Analyst Professional Certificate
March 1, 2026 - July 21, 2026Microsoft Azure AI900 Professional Certificate
March 1, 2026 - July 21, 2026Accessibility and Inclusive Design (University of Illinois Urbana-Champaign) - Coursera
May 1, 2024 - July 21, 2026Google UX Design Professional Certificate
January 1, 2023 - July 21, 2026Ethics and Conduct for Research (TCPS 2) - Government of Canada (Panel on Research Ethics)
September 1, 2022 - July 21, 2026Industry Experience
Financial Services, Healthcare, Education, Non-Profit Organization, Software & Internet, Media & Entertainment
Experience Level
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