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I’m Gene Alfaro, an Operations Manager and Executive Assistant specializing in remote support for healthcare and fast-growing teams. I’ve spent over seven years building scalable systems, optimizing scheduling and workflows, and helping leadership scale operations globally. I’m known for clear communication, cross-functional coordination, and hands-on problem solving—from regulatory compliance to invoicing tracking and staffing. I love turning complex processes into repeatable, data-driven solutions that save time and enable teams to focus on growth.…I’m Gene Alfaro, an Operations Manager and Executive Assistant specializing in remote support for healthcare and fast-growing teams. I’ve spent over seven years building scalable systems, optimizing scheduling and workflows, and helping leadership scale operations globally. I’m known for clear communication, cross-functional coordination, and hands-on problem solving—from regulatory compliance to invoicing tracking and staffing. I love turning complex processes into repeatable, data-driven solutions that save time and enable teams to focus on growth.

Gene Alfaro

Project Manager, Video Editor, Presenter, +4

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I’m Gene Alfaro, an Operations Manager and Executive Assistant specializing in remote support for healthcare and fast-growing teams. I’ve spent over seven years building scalable systems, optimizing scheduling and workflows, and helping leadership scale operations globally. I’m known for clear communication, cross-functional coordination, and hands-on problem solving—from regulatory compliance to invoicing tracking and staffing. I love turning complex processes into repeatable, data-driven solutions that save time and enable teams to focus on growth.…I’m Gene Alfaro, an Operations Manager and Executive Assistant specializing in remote support for healthcare and fast-growing teams. I’ve spent over seven years building scalable systems, optimizing scheduling and workflows, and helping leadership scale operations globally. I’m known for clear communication, cross-functional coordination, and hands-on problem solving—from regulatory compliance to invoicing tracking and staffing. I love turning complex processes into repeatable, data-driven solutions that save time and enable teams to focus on growth.

Available to hire

I’m Gene Alfaro, an Operations Manager and Executive Assistant specializing in remote support for healthcare and fast-growing teams. I’ve spent over seven years building scalable systems, optimizing scheduling and workflows, and helping leadership scale operations globally.

I’m known for clear communication, cross-functional coordination, and hands-on problem solving—from regulatory compliance to invoicing tracking and staffing. I love turning complex processes into repeatable, data-driven solutions that save time and enable teams to focus on growth.

Language

English

Fluent

Work Experience

Operations Manager at Virtual Assistant Agency – Houston, Texas (Remote)

March 1, 2025 - Present

Oversee daily operations of a remote VA agency supporting multiple US-based clients. Manage onboarding, training coordination, task delegation, and performance tracking. Develop and refine SOPs, and act as liaison between leadership, clients, and remote staff to ensure alignment and accountability. Support scaling by improving internal systems, communication flows, and productivity tracking.

Executive Assistant / Operations Coordinator at Home Care Agency – Indiana, USA (Remote)

January 1, 2023 - Present

Provide direct executive support, including calendar management, inbox triage, meeting coordination, and follow-ups. Manage scheduling for caregivers and clients using home care software; oversee payroll verification, EVV review, and Medicaid billing coordination. Created custom Excel-based trackers for authorization, billing, and compliance monitoring.

Chief Medical Technologist

April 1, 2021 - July 1, 2023

Led laboratory operations, staff supervision, and quality assurance processes. Ensured compliance with healthcare regulations and internal quality standards. Coordinated reporting, documentation, and process improvements across departments. Supported leadership in operational planning and workflow optimization.

Molecular Laboratory Manager at Philippine Red Cross

April 1, 2020 - April 1, 2021

Managed molecular laboratory operations during high-volume testing periods. Supervised laboratory personnel, scheduling, and workflow distribution. Ensured adherence to safety, quality, and regulatory requirements. Maintained accurate records, reports, and operational documentation.

Regulatory Affairs & Quality Assurance Associate at Abbott Laboratories Philippines

October 1, 2018 - April 1, 2020

Supported regulatory submissions, documentation, and compliance reviews. Assisted in quality audits and regulatory reporting. Coordinated cross-functional teams to ensure adherence to internal and external standards.