I'm an IT enthusiast who thrives on solving technical challenges and delivering reliable IT solutions. With hands-on experience in system administration, network management, and technical support across hospitality and public sector environments, I enjoy working with teams to optimize operations and enhance user experience. I am eager to learn new technologies, adapt to changing needs, and contribute to projects from planning through deployment. I aim to grow professionally in a dynamic setting while delivering practical IT outcomes that support business goals.

NWACHUKWU IKENNA GEORGE

I'm an IT enthusiast who thrives on solving technical challenges and delivering reliable IT solutions. With hands-on experience in system administration, network management, and technical support across hospitality and public sector environments, I enjoy working with teams to optimize operations and enhance user experience. I am eager to learn new technologies, adapt to changing needs, and contribute to projects from planning through deployment. I aim to grow professionally in a dynamic setting while delivering practical IT outcomes that support business goals.

Available to hire

I’m an IT enthusiast who thrives on solving technical challenges and delivering reliable IT solutions. With hands-on experience in system administration, network management, and technical support across hospitality and public sector environments, I enjoy working with teams to optimize operations and enhance user experience.

I am eager to learn new technologies, adapt to changing needs, and contribute to projects from planning through deployment. I aim to grow professionally in a dynamic setting while delivering practical IT outcomes that support business goals.

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Work Experience

Technical Support at Southern Atlantic Hotels and Apartment
December 1, 2024 - October 6, 2025
Gained experience in maintaining and troubleshooting hardware and software for hotel operations, including computers, networks, telecommunication systems, and hotel management systems; set up and managed Wi-Fi across the property; performed system administration tasks including backups, updates, and security patches; installed and configured new hardware and software (e.g., guest room management systems, POS terminals); collaborated with front desk, accounts, store and housekeeping to deliver IT solutions; participated in tech-driven projects to upgrade systems and infrastructure.
IT Consultant / IT Support at Nigerian Content Development and Monitoring Board (NCDMB)
January 1, 2024 - October 6, 2025
Provided IT assistance to staff, trained end-users on hardware and software, monitored system performance metrics, and resolved logged errors in a timely manner; consulted with IT managers and other departments as required.
Industrial Trainee at Infinity Tech World, Awka
January 1, 2020 - October 6, 2025
Completed six-month industrial training focusing on Microsoft 365, web development (HTML, CSS, JavaScript), and hardware/software maintenance of IT systems.
IT Support / Technician at Southern Atlantic Hotels and Apartment
December 1, 2024 - October 6, 2025
Provided technical support and troubleshooting for hardware and software used in hotel operations including computers, telecom systems, reservation and billing software; set up and managed WiFi networks; administered server systems with backups and security patches; installed and configured POS terminals and room management devices; collaborated with front desk, accounts, store and housekeeping to optimize IT-enabled processes; contributed to tech-driven projects such as software upgrades and infrastructure improvements.
IT Assistant at Nigerian Content Development and Monitoring Board (NCDMB)
January 1, 2024 - October 6, 2025
Consulted with IT managers and other departments; provided IT assistance to staff; trained end-users on hardware and software; monitored hardware, software, and system performance; resolved logged errors in a timely manner.
Industrial Trainee – IT at Infinity Tech World Awka
January 1, 2020 - October 6, 2025
Six-month industrial training focusing on Microsoft 365, web development (HTML, CSS, JavaScript), and maintenance of hardware and software systems.
IT Support / Systems Administrator at Southern Atlantic Hotels and Apartment
December 1, 2024 - October 6, 2025
Technical Support and Troubleshooting: Maintained and troubleshooted hardware (computers, networks, telecommunication systems, POS) and software (hotel management systems). Network Management: Set up and managed WiFi networks across the property with emphasis on connectivity and security. System Administration: Managed server systems, implemented backup solutions, and applied security patches and software updates. Hardware and Software Installation: Installed and configured new systems and devices (guest room management systems, POS terminals). Cross-department Collaboration: Worked with front desk, accounts, stores, and housekeeping to provide IT solutions. Project Involvement: Participated in tech-driven projects such as software upgrades and infrastructure improvements. This role developed my technical, problem-solving, and interpersonal skills.
IT Support / NYSC at Nigerian Content Development and Monitoring Board (NCDMB)
January 1, 2024 - October 6, 2025
Consulted with IT managers and other departments as required. Provided IT assistance to staff. Trained end-users on hardware functionality and software programs. Monitored hardware, software, and system performance metrics. Resolved logged errors in a timely manner.
Industrial Trainee at Infinity Tech World Awka
January 1, 2020 - October 6, 2025
Microsoft 365. Web development using HTML, CSS, and JavaScript. System hardware and software maintenance.

Education

Bachelor of Science at Chukwukwuemeka Odumegwu Ojukwu University, Uli
January 1, 2017 - January 1, 2021
WASSCE Certificate at Deo-Gratias Secondary School, Onitsha
January 1, 2011 - January 1, 2017
Bachelor of Science in Computer Science at Chukwukwuemeka Odumegwu Ojukwu University, Uli
January 1, 2017 - January 1, 2021
Bachelor of Science at Chukwukwuemeka Odumegwu Ojukwu University, Uli
January 1, 2017 - December 31, 2021
WASSCE Certificate at Deo-Gratias Secondary School, Onitsha
January 1, 2011 - January 1, 2017

Qualifications

WASSCE Certificate
January 1, 2011 - January 1, 2017
WASSCE Certificate
January 11, 2030 - October 6, 2025

Industry Experience

Software & Internet, Travel & Hospitality, Government, Professional Services, Telecommunications