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I have four years of extensive experience running workshops, mapping user journeys and implementing end-to-end digital products at Suncorp. I am a creative thinker who is passionate about transitioning into the User Experience world!\n\nI love turning ideas into practical, user-centered designs and thrive in cross-functional, collaborative environments to deliver delightful experiences for customers.…I have four years of extensive experience running workshops, mapping user journeys and implementing end-to-end digital products at Suncorp. I am a creative thinker who is passionate about transitioning into the User Experience world!\n\nI love turning ideas into practical, user-centered designs and thrive in cross-functional, collaborative environments to deliver delightful experiences for customers.

Georgia O'Brien

UX Designer, UI Designer, Brand Designer, +1

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I have four years of extensive experience running workshops, mapping user journeys and implementing end-to-end digital products at Suncorp. I am a creative thinker who is passionate about transitioning into the User Experience world!\n\nI love turning ideas into practical, user-centered designs and thrive in cross-functional, collaborative environments to deliver delightful experiences for customers.…I have four years of extensive experience running workshops, mapping user journeys and implementing end-to-end digital products at Suncorp. I am a creative thinker who is passionate about transitioning into the User Experience world!\n\nI love turning ideas into practical, user-centered designs and thrive in cross-functional, collaborative environments to deliver delightful experiences for customers.

Available to hire

I have four years of extensive experience running workshops, mapping user journeys and implementing end-to-end digital products at Suncorp. I am a creative thinker who is passionate about transitioning into the User Experience world!\n\nI love turning ideas into practical, user-centered designs and thrive in cross-functional, collaborative environments to deliver delightful experiences for customers.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

UX/Product Designer - Business Analyst at Suncorp Group

September 1, 2025 - Present

CEV UpLift – Enterprise Delivery: Led discovery across 14 Suncorp brands, reviewed 100+ SOPs, mapped pain points, and produced a prioritized backlog of capability improvements. Collaborated with stakeholders to align on end-to-end journeys, defined high-level architecture and UX deliverables, and prepared for regulatory compliance reviews. Delivered end-to-end UX outcomes and supported cross-functional teams through design sign-off.

Enterprise Delivery Lead (CEV UpLift) at Suncorp Group

October 1, 2024 - September 1, 2025

Uplift – Enterprise Delivery: Led discovery across 14 Suncorp brands, matured business case concepts, and translated insights into a prioritized backlog. Facilitated stakeholder workshops, created high-level capability maps, and shaped regulatory-compliance-aligned design recommendations.

UX Designer - Shannon's Digitisation Project at Suncorp Group

February 1, 2023 - March 1, 2024

End-to-End UX Delivery for Shannon's Digitisation: Created Shannon's first fully online sales funnel enabling customers to quote and purchase motor insurance online. Authored 110 Jira stories with UI and API specs for the Quote Flow, Quote Summary Panel, and Buy flow. Conducted E2E testing across desktop and mobile and presented monthly product showcases to Tech & Transformation stakeholders.

Product Designer / Developer at ReelVisit

February 1, 2022 - February 1, 2023

Product design, management and development of an app that auto-syncs saved hospital content from TikTok and Instagram into a personal, interactive map — solving the forgotten saves problem. Authored Jira stories and collaborated with engineers to deliver MVP features; designed end-to-end user flows and visuals for a cross-platform experience.