I am a highly competitive software QA professional with over 10 years of experience in manual and automated testing across diverse industries. I specialize in automating web and API testing using Playwright, Cypress, and WebdriverIO, with a strong foundation in BDD. I enjoy collaborating in agile teams to deliver high-quality software and SaaS solutions while continuously improving testing processes.

Ethelyn Grace Mercado

I am a highly competitive software QA professional with over 10 years of experience in manual and automated testing across diverse industries. I specialize in automating web and API testing using Playwright, Cypress, and WebdriverIO, with a strong foundation in BDD. I enjoy collaborating in agile teams to deliver high-quality software and SaaS solutions while continuously improving testing processes.

Available to hire

I am a highly competitive software QA professional with over 10 years of experience in manual and automated testing across diverse industries.

I specialize in automating web and API testing using Playwright, Cypress, and WebdriverIO, with a strong foundation in BDD. I enjoy collaborating in agile teams to deliver high-quality software and SaaS solutions while continuously improving testing processes.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Software QA Automation Engineer at Bluetread Inc.
December 1, 2023 - Present
Introduced and implemented automation testing framework using Playwright with Cucumber BDD Framework and TypeScript. Designed, developed, and maintained automated test scripts for end-to-end scenarios. Executed automated regression testing across multiple environments (Development, QA, UAT) and generated detailed test execution reports. Established automation framework within CI/CD to enable continuous testing. Participated in sprint planning and retrospectives to align testing with development and contributed to continuous improvement of testing processes and automation best practices.
API Developer at Accenture Inc.
December 1, 2023 - October 9, 2025
Developed and tested new components or enhancements and provided primary support for application releases into production. Detected and tracked software defects, investigated JIRA tickets, analyzed network interactions and API responses, identified performance bottlenecks, and contributed to API development process improvements. Used Postman and VS Code for in-depth API analysis.
Software Test Engineer at Sun Life Inc.
June 1, 2022 - October 9, 2025
Led a team of 4 QA engineers in designing, executing, and maintaining functional and performance manual test strategies. Developed Test Plans and Test Cases from user stories. Executed system, integration, and regression testing. Initiated and rolled out a POM automation framework using Cypress, improved UI and API automation testing, and performed REST API testing using Postman and JMeter.
Software Test Engineer at AutomatedPros Inc.
January 1, 2021 - October 9, 2025
Created comprehensive test cases for web and mobile applications (iOS and Android). Reported and tracked bugs, verified bug tickets across Dev, Prelive, and Live environments, and collaborated with development teams to ensure test coverage and timely issue resolution. Introduced API automation testing using the K6 tool and participated in test design discussions.
Software QA Automation Engineer at BLUETREAD INC.
December 1, 2023 - Present
Introduced and implemented automation testing framework using Playwright with Cucumber BDD Framework and TypeScript language. Designed, developed, and maintained automated test scripts and test code for end-to-end scenarios. Collaborated effectively in a fast-paced, agile environment while maintaining high-quality testing standards for developing custom software and SaaS solutions. Executed automated regression testing across Development, QA, and UAT environments. Generated and distributed detailed test execution reports to stakeholders. Established and configured automation framework within CI/CD pipeline to enable continuous testing integration. Participated in sprint planning, daily standups, and retrospectives to align testing activities with development. Contributed to continuous improvement of testing processes and automation best practices.
API Developer at ACCENTURE INC.
December 1, 2023 - October 9, 2025
Developed and tested new components or enhancements. Provided primary support for application releases into production, including development plan and schedule. Detected and tracked software defects and inconsistencies. Investigated and addressed assigned JIRA tickets, demonstrating strong problem-solving skills. Conducted comprehensive checks on tickets related to the web app by analyzing network interactions and scrutinizing API responses. Identified and addressed performance bottlenecks, contributing to improved overall system efficiency. Implemented continuous improvement initiatives, contributing to the enhancement of overall API development processes. Leveraged Postman and VSCode for in-depth analysis of API responses, ensuring accurate assessment of system behavior.
Software Test Engineer at SUN LIFE INC.
June 1, 2022 - October 9, 2025
Led a team of 4 QA engineers in designing, executing, and maintaining functional and performance manual test strategies. Developed Test Plan and Test cases based on the user Stories (Functional Requirements). Actively Participated in planning meetings, daily standups, and retrospective. Execute all level of testing (System, Integration and Regression). Created thorough test cases for web and mobile applications using JIRA Zephyr. Initiated and rolled out the POM automation framework using Cypress, improving UI and API automation testing efficiency. Proficient in testing API calls for seamless software integration and API automation testing utilizing the K6 Tool. Initiated JMeter for streamlined performance testing. REST API Testing using Postman.
Business Acceptance Test Management at SUN LIFE INC.
June 1, 2022 - October 9, 2025
Coordinated and had direct responsibility for projects or tasks related to Asia Business Unit. Created Test Plans for the Projects.
Software Test Engineer at AUTOMATEDPROS INC.
January 1, 2021 - October 9, 2025
Proficient in creating comprehensive test cases to ensure thorough coverage of web and mobile applications using Jira Zephyr. Extensive experience in manual testing for both web and mobile platforms, including iOS and Android. Tested Web and Mobile Application for Bugs. Created Bug Reports and ensuring they are assigned to developers for resolution. Verified Bug Tickets in various environments (Dev, Prelive, Live). Collaborated with development team to ensure proper test coverage and timely issue resolution. Provided suggestions for enhancing the web and mobile application for improved performance. Participated in test design and strategy discussion. Introduced and implemented API Automation testing with the K6 tool.
Software QA Automation Engineer at Bluetread Inc.
December 1, 2023 - Present
Led automation testing efforts using Playwright with Cucumber BDD and TypeScript; designed, developed, and maintained end-to-end automated tests; contributed to CI/CD integration; performed regression testing across Development, QA, and UAT; produced detailed test execution reports; collaborated in agile sprints; improved testing processes and automation practices.
API Developer at Accenture Inc.
December 1, 2023 - October 9, 2025
Developed and tested new components or enhancements; provided primary support for application releases into production; detected and tracked software defects; investigated and addressed JIRA tickets; analyzed network interactions and API responses; identified performance bottlenecks; implemented continuous improvement initiatives; used Postman and VS Code for API analysis.
Software Test Engineer at Sun Life Inc.
June 1, 2022 - October 9, 2025
Led a team of 4 QA engineers in designing, executing, and maintaining functional and performance manual test strategies; developed Test Plan and Test Cases; participated in planning meetings, daily standups, and retrospectives; executed System, Integration, and Regression testing; created thorough test cases for web and mobile applications using JIRA Zephyr; initiated and rolled out the POM automation framework using Cypress; proficient in testing API calls for integration and API automation using the K6 tool; initiated JMeter for performance testing; REST API testing using Postman.
Software Test Engineer at AutomatedPros Inc.
January 1, 2021 - October 9, 2025
Created comprehensive test cases to ensure thorough coverage of web and mobile applications; manual testing for web and mobile platforms including iOS and Android; tested Web and Mobile Applications for bugs; created Bug Reports and ensured resolution; verified Bug Tickets across Dev, Prelive, Live environments; collaborated with development team to ensure proper test coverage and timely issue resolution; introduced and implemented API automation testing with the K6 tool.
Software QA Automation Engineer at Bluetread Inc.
December 1, 2023 - Present
Introduced and implemented automation testing framework using Playwright with Cucumber BDD Framework and TypeScript language. Designed, developed, and maintained automated test scripts and test code for end-to-end scenarios. Collaborated effectively in a fast-paced, agile environment while maintaining high-quality testing standards for developing custom software and SaaS solutions. Executed automated regression testing across multiple environments including Development, QA, and UAT environments. Generated and distributed detailed test execution reports following each regression testing cycle to stakeholders. Established and configured automation framework within CI/CD pipeline to enable continuous testing integration. Participated in sprint planning, daily standups, and retrospective meetings to align testing activities with development. Contributed to continuous improvement of testing processes and automation best practices.
API Developer at Accenture Inc.
December 1, 2023 - October 9, 2025
Developed and tested new components or enhancements. Provided primary support for Application releases into production, including development plan and schedule. Detected and tracked software defects and inconsistencies. Diligently investigated and addressed assigned JIRA tickets, demonstrating strong problem-solving skills. Conducted comprehensive checks on tickets related to the web app by analyzing network interactions and scrutinizing API responses. Identified and addressed performance bottlenecks, contributing to improved overall system efficiency. Implemented continuous improvement initiatives, contributing to the enhancement of overall API development processes. Leveraged Postman and VSCode for in-depth analysis of API responses, ensuring accurate assessment of system behavior.
Software Test Engineer at Sun Life Inc.
June 1, 2022 - October 9, 2025
Led a team of 4 QA engineers in designing, executing, and maintaining functional and performance manual test strategies. Developed Test Plan and Test cases based on user stories (Functional Requirements). Actively participated in planning meetings, daily standups, and retrospectives. Executed system, integration, and regression testing. Created thorough test cases for web and mobile applications using JIRA Zephyr. Initiated and rolled out the POM automation framework using Cypress, improving UI and API automation testing efficiency. Proficient in testing API calls for seamless software integration and API automation testing utilizing the K6 Tool. Initiated JMeter for streamlined performance testing.
Software Test Engineer at AutomatedPros / Orderific
January 1, 2021 - October 9, 2025
Proficient in creating comprehensive test cases to ensure thorough coverage of web and mobile applications using Jira Zephyr. Extensive experience in manual testing for both web and mobile platforms, including iOS and Android. Tested Web and Mobile Applications for bugs; Created bug reports and ensured they are assigned to developers for resolution; Verified bug tickets in Dev, Prelive, and Live environments. Collaborated with the development team to ensure proper test coverage and timely issue resolution. Introduced and implemented API automation testing with the K6 tool; Participated in test design and strategy discussions.
Software QA Automation Engineer at Bluetread Inc.
December 1, 2023 - Present
Introduced and implemented automation testing framework using Playwright with Cucumber BDD Framework and TypeScript language; Designed, developed, and maintained automated test scripts and test code for end-to-end scenarios; Collaborated effectively in a fast-paced, agile environment while maintaining high-quality testing standards for developing custom software and SaaS solutions; Executed automated regression testing across multiple environments including Development, QA, and UAT environments; Generated and distributed detailed test execution reports to stakeholders; Established and configured automation framework within CI/CD pipeline to enable continuous testing integration; Participated in sprint planning, daily standups, and retrospective meetings to align testing activities with development; Contributed to continuous improvement of testing processes and automation best practices.
API Developer at Accenture Inc.
December 1, 2023 - October 9, 2025
Developed and tested new components or enhancements; Provided primary support for Application releases into production, including development plan and schedule; Detect and track software defects and inconsistencies; Diligently investigated and addressed assigned JIRA tickets, demonstrating strong problem-solving skills; Conducted comprehensive checks on tickets related to the web app by analyzing network interactions and scrutinizing API responses; Identified and addressed performance bottlenecks, contributing to improved overall system efficiency; Implemented continuous improvement initiatives, contributing to the enhancement of overall API development processes; Leveraged Postman and VSCode for in-depth analysis of API responses, ensuring accurate assessment of system behavior.
Software Test Engineer at Sun Life Inc.
June 1, 2022 - October 9, 2025
Led a team of 4 QA engineers in designing, executing, and maintaining functional and performance manual test strategies; Developed Test Plan and Test cases based on the user Stories (Functional Requirements); Actively Participated in planning meetings, daily standups, and retrospective; Execute all levels of testing (System, Integration and Regression); Created thorough test cases for web and mobile applications using JIRA Zephyr; Initiated and rolled out the POM automation framework using Cypress, improving UI and API automation testing efficiency; Proficient in testing API calls for seamless software integration and API Automation testing utilizing the K6 Tool; Initiated JMeter for streamlined performance testing; Experienced in REST API Testing using Postman.
Software Test Engineer at AutomatedPros Inc.
January 1, 2021 - October 9, 2025
Proficient in creating comprehensive test cases to ensure thorough coverage of web and mobile applications using Jira Zephyr; Manual testing for web and mobile platforms, including iOS and Android; Tested Web and Mobile Applications for Bugs; Created Bug Reports and ensuring they are assigned to developers for resolution; Verified Bug Tickets in Dev, Prelive, Live environments; Collaborated with development team to ensure proper test coverage and timely issue resolution; Introduced and implemented API Automation testing with the K6 tool.

Education

Bachelor of Science in Chemical Engineering at University of Santo Tomas
January 1, 2007 - January 1, 2012
Bachelor of Science in Chemical Engineering at University of Santo Tomas
January 1, 2007 - January 1, 2012
Bachelor of Science in Chemical Engineering at University of Santo Tomas
January 1, 2007 - January 1, 2012
Bachelor of Science in Chemical Engineering at University of Santo Tomas
January 1, 2007 - January 1, 2012
Bachelor of Science in Chemical Engineering at University of Santo Tomas
January 1, 2007 - January 1, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Software & Internet, Professional Services, Financial Services, Other